Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 11 769 published reviews
5 10,8k 92% 4 582 5% 3 165 1% 2 86 1% 1 144 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.

Reviews 2 and 5 stars

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C
Charles D.
Rating: 5 out of 5
following a purchase from 28/12/2025
Perfect as usual. Fast shipping, compliant product, competitive price.
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Jean G.
Rating: 5 out of 5
following a purchase from 29/12/2025
Received the package in accordance with the order
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David C.
Rating: 5 out of 5
following a purchase from 29/12/2025
Fast delivery
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Lionel C.
Rating: 5 out of 5
following a purchase from 29/12/2025
Fast and efficient. Package very well packaged.
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Philippe B.
Rating: 5 out of 5
following a purchase from 29/12/2025
Nothing to report. Order arrived as expected, impeccable.
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Eric S.
Rating: 5 out of 5
following a purchase from 23/12/2025
Fast delivery, perfect service
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Gautier N.
Rating: 5 out of 5
following a purchase from 29/12/2025
Very good
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Chane Foc J.
Rating: 5 out of 5
following a purchase from 29/12/2025
Very good.
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Dany B.
Rating: 5 out of 5
following a purchase from 29/12/2025
Very satisfied
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Geoffrey B.
Rating: 5 out of 5
following a purchase from 29/12/2025
Top-notch
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Denis L.
Rating: 5 out of 5
following a purchase from 29/12/2025
very quickly delivered
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Michel H.
Rating: 5 out of 5
following a purchase from 29/12/2025
It's a product I've already tried and appreciate (very practical and effective).
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Patrick L.
Rating: 5 out of 5
following a purchase from 29/12/2025
Material compliant and delivered without issues.
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Bernard R.
Rating: 5 out of 5
following a purchase from 28/12/2025
Great received in less than 48 hours
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Yvon J.
Rating: 5 out of 5
following a purchase from 29/12/2025
Order well received and excellent product.
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Yves L.
Rating: 5 out of 5
following a purchase from 29/12/2025
Perfect
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Joachim R.
Rating: 5 out of 5
following a purchase from 29/12/2025
Bike material intervened in a warranty frame return. Flawless communication and genuinely concerned about delivering a perfect mountain bike. I thank bike material for their work and seriousness.
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Pierre M.
Rating: 5 out of 5
following a purchase from 29/12/2025
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Remi W.
Rating: 5 out of 5
following a purchase from 29/12/2025
A perfect customer experience. Following a small preparation error, I received the wrong item which unfortunately went out of stock in the meantime... I was put in touch with Théo, who was exceptionally professional: he found an immediate solution by replacing my item with a model from the higher range. An exemplary commercial gesture and top-notch responsiveness. I recommend Materiel-velo.com without hesitation!
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Damien B.
Rating: 5 out of 5
following a purchase from 29/12/2025
Good products
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Landa T.
Rating: 5 out of 5
following a purchase from 28/12/2025
Speed and good product
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Christian G.
Rating: 5 out of 5
following a purchase from 27/12/2025
Very well-designed site, very good customer service, easily reachable by phone, competitive prices, fast delivery and always well packaged. I recommend Matériel vélo.com.
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Fabien L.
Rating: 5 out of 5
following a purchase from 26/12/2025
I received my complete order well.
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Pierre G.
Rating: 5 out of 5
following a purchase from 29/12/2025
management and shipping super fast!
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Philippe C.
Rating: 5 out of 5
following a purchase from 27/12/2025
incredible to find these Sidi parts, order and delivery perfect
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Guillaume D.
Rating: 5 out of 5
following a purchase from 28/12/2025
very good
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Rachel M.
Rating: 5 out of 5
following a purchase from 28/12/2025
Great product, fast delivery.
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Pf B.
Rating: 5 out of 5
following a purchase from 28/12/2025
Great
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Romain G.
Rating: 5 out of 5
following a purchase from 28/12/2025
First experience on the site was great!
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Benoit M.
Rating: 5 out of 5
following a purchase from 28/12/2025
very good
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Sebastien P.
Rating: 5 out of 5
following a purchase from 29/12/2025
Speed, efficiency, I am super satisfied, I recommend
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Frederic J.
Rating: 5 out of 5
following a purchase from 26/12/2025
fast shipping, great!
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Nicolas R.
Rating: 5 out of 5
following a purchase from 28/12/2025
Very satisfied with the prices and delivery times. I recommend.
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Julien D.
Rating: 5 out of 5
following a purchase from 27/12/2025
Perfect
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Vincent W.
Rating: 5 out of 5
following a purchase from 28/12/2025
Very good first experience on Materiel-velo.com. The shoes arrived quickly, well protected and the price was very competitive. I will return to this site for my next purchases!
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Clément C.
Rating: 5 out of 5
following a purchase from 26/12/2025
Really a great website and top delivery. I will come back to order items on this site!! Clément COULOUMET
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Claude C.
Rating: 5 out of 5
following a purchase from 29/12/2025
the shoes are in accordance with the order, to see in use
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Christian D.
Rating: 5 out of 5
following a purchase from 28/12/2025
Perfect
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Patrice N.
Rating: 5 out of 5
following a purchase from 27/12/2025
Nothing to report, everything went very well.
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Jean-Michel B.
Rating: 5 out of 5
following a purchase from 27/12/2025
Everything is OK: product conforms, deadline respected and package undamaged
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