Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 11 769 published reviews
5 10,8k 92% 4 582 5% 3 165 1% 2 86 1% 1 144 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.

Reviews 2 and 5 stars

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R
Romain L.
Rating: 2 out of 5
following a purchase from 04/12/2025
Very unhappy with my order
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Response from Materiel-velo.com
Hello Romain,

Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your experience did not meet your expectations. Your satisfaction is our priority, and we would like to better understand the issues encountered with your order. Please feel free to contact us directly, we are here to listen to you.

Best regards,
The Materiel-velo.com team
G
Georges M.
Rating: 5 out of 5
following a purchase from 03/12/2025
Very good
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Philippe L.
Rating: 5 out of 5
following a purchase from 30/11/2025
Everything is OK. PRO!!!!!!
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Rémi G.
Rating: 5 out of 5
following a purchase from 02/12/2025
Thank you for your feedback
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M
Michel P.
Rating: 5 out of 5
following a purchase from 03/12/2025
Very satisfied
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M
Marc D.
Rating: 5 out of 5
following a purchase from 03/12/2025
Everything is impeccable
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Alhan C.
Rating: 5 out of 5
following a purchase from 03/12/2025
Great
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Jean Jacques R.
Rating: 5 out of 5
following a purchase from 30/11/2025
Good material
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Alain C.
Rating: 5 out of 5
following a purchase from 03/12/2025
Excellent service, as usual!
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Olivier C.
Rating: 5 out of 5
following a purchase from 02/12/2025
Perfect
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M
Marcelino A.
Rating: 5 out of 5
following a purchase from 28/11/2025
Very happy with the purchase and the resolution of problems.
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F
Franck D.
Rating: 5 out of 5
following a purchase from 03/12/2025
Price, speed, serious, a happy customer.
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Lorcan M.
Rating: 5 out of 5
following a purchase from 03/12/2025
Interesting prices, fast shipping.
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D
David O.
Rating: 5 out of 5
following a purchase from 02/12/2025
Very fast delivery. Package well packaged and in good condition.
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P
Pierre G.
Rating: 5 out of 5
following a purchase from 15/11/2025
you must not forget it. The braking warning option is supposedly a very good idea that I could not highlight according to my various riding companions (maybe need to do a front wheel?). Conclusion: not unhappy with the purchase but maybe the product is not perfectly finished.
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P
Pascal P.
Rating: 5 out of 5
following a purchase from 03/12/2025
all good
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Hervé C.
Rating: 5 out of 5
following a purchase from 03/12/2025
Very good, what to say
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H
Herve L.
Rating: 5 out of 5
following a purchase from 02/12/2025
Delivery issues due to the carrier. Delivered with a day's delay
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Serge L.
Rating: 5 out of 5
following a purchase from 02/12/2025
very good transaction
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G
Guillaume S.
Rating: 5 out of 5
following a purchase from 03/12/2025
Hyper fast delivery. Guaranteed low price applied without problem. I recommend
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Jean Pierre L.
Rating: 5 out of 5
following a purchase from 03/12/2025
Faithful to my expectations as usual
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J
Jose P.
Rating: 5 out of 5
following a purchase from 03/12/2025
Change of delivery location. Delivery made with 5 days delay. It's Christmas, the carriers are certainly overwhelmed. No problem.
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Jacques P.
Rating: 5 out of 5
following a purchase from 03/12/2025
Purchase and return without problems.
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F
Fabien B.
Rating: 5 out of 5
following a purchase from 03/12/2025
fast delivery and effective packaging
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D
Dominique J.
Rating: 5 out of 5
following a purchase from 01/12/2025
Very responsive
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Serge C.
Rating: 5 out of 5
following a purchase from 03/12/2025
Very satisfied
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M
Manu J.
Rating: 5 out of 5
following a purchase from 03/12/2025
Great and really a good price compared to several websites. thank you very much
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Yannick D.
Rating: 5 out of 5
following a purchase from 03/12/2025
Good bike equipment at bike equipment! With a special mention for the Artigues store that always gives good advice.
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Patrick F.
Rating: 5 out of 5
following a purchase from 03/12/2025
Products confirmed to what I ordered with fast delivery
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B
Benoit M.
Rating: 5 out of 5
following a purchase from 20/11/2025
Very satisfied
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Serge B.
Rating: 5 out of 5
following a purchase from 04/12/2025
Perfect, super
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P
Pierre B.
Rating: 5 out of 5
following a purchase from 02/12/2025
Compliant
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E
Erick C.
Rating: 5 out of 5
following a purchase from 03/12/2025
Perfect
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P
Philippe L.
Rating: 5 out of 5
following a purchase from 28/11/2025
Happy with Matériel Vélo, quality products at more than affordable prices... and it's French.
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C
Christophe B.
Rating: 5 out of 5
following a purchase from 02/12/2025
fast shipping
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Thierry D.
Rating: 5 out of 5
following a purchase from 30/11/2025
Perfect
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Jean-Jacques B.
Rating: 5 out of 5
following a purchase from 02/12/2025
Nothing to report.
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D
Dominique B.
Rating: 5 out of 5
following a purchase from 30/11/2025
The delivered products are always in accordance with the ordered products and within correct deadlines.
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R
Roland T.
Rating: 5 out of 5
following a purchase from 30/11/2025
Perfect
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R
Roland G.
Rating: 5 out of 5
following a purchase from 30/11/2025
Order as expected.
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