English 
D
Rating: 5 out of 5
Competitive prices, fast delivery.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 768 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 2 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Always satisfied with the ordered products
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L
Rating: 5 out of 5
Compliant
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B
Rating: 5 out of 5
Speed of shipping, product as described, I'm happy.
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P
Rating: 5 out of 5
Thank you for the speed of Materiel Velo.
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L
Rating: 5 out of 5
Super price for a Dura-Ace group (custom configured) and fast shipping.
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G
Rating: 5 out of 5
Perfect, nothing to complain about.
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P
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
Top delivery
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O
Rating: 5 out of 5
Fast shipping, product conforms to it, it's perfect
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G
Rating: 5 out of 5
As always, a very good online store, with a great customer service if needed, who responds immediately by phone and easily resolves any request. I can only recommend.
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F
Rating: 5 out of 5
Very serious site. Impeccable and fast service with good prices.
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J
Rating: 5 out of 5
Excellent product
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P
Rating: 5 out of 5
Seriousness of the company in terms of price, information, and timing Philippe
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J
Rating: 5 out of 5
Perfect. Serious service.
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L
Rating: 5 out of 5
Always satisfied with bike material orders
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C
Rating: 5 out of 5
Super fast and efficient
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J
Rating: 5 out of 5
Several orders placed without any problem. Informed about my orders until delivery.
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J
Rating: 5 out of 5
material conforms to what I expected
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J
Rating: 5 out of 5
Material delivered quickly.
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C
Rating: 5 out of 5
Very effective
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R
Rating: 5 out of 5
Perfect!
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R
Rating: 5 out of 5
FAST AND EFFECTIVE
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P
Rating: 5 out of 5
Perfect received on time and satisfied
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A
Rating: 5 out of 5
Interesting price and fast delivery.
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P
Rating: 5 out of 5
-
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J
Rating: 5 out of 5
PERFECT
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N
Rating: 5 out of 5
A quick delivery and in accordance with the order.
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C
Rating: 5 out of 5
Nickel
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R
Rating: 5 out of 5
all good
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K
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Serious site fast delivery I highly recommend
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I
Rating: 5 out of 5
Fast shipping, good communication, I recommend.
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D
Rating: 5 out of 5
All perfect
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A
Rating: 5 out of 5
Fast and tracked delivery.
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P
Rating: 5 out of 5
very satisfied with the bike material deserves 10 stars
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J
Rating: 5 out of 5
Very satisfied
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M
Rating: 5 out of 5
fast shipping. clean and well-packaged parcel. product that corresponds to the order.
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B
Rating: 2 out of 5
Hello, having paid what was necessary to receive my package in 2-3 working days and it was 1 week. I communicated to express my dissatisfaction, to this day no response. Sportively. Benoît
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Response from Materiel-velo.com
Hello,
Thank you for your feedback and we sincerely regret the perceived lack of communication regarding your order.
The derailleur hanger you ordered was indicated for dispatch within 2 to 4 days, which explains the observed delay. However, we understand your expectation and we are actively working to improve our communication on order tracking.
Thank you for your trust,
The Materiel-velo.com team
Thank you for your feedback and we sincerely regret the perceived lack of communication regarding your order.
The derailleur hanger you ordered was indicated for dispatch within 2 to 4 days, which explains the observed delay. However, we understand your expectation and we are actively working to improve our communication on order tracking.
Thank you for your trust,
The Materiel-velo.com team
P
Rating: 5 out of 5
Perfect
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