Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 11 768 published reviews
5 10,8k 92% 4 582 5% 3 165 1% 2 86 1% 1 144 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.

Reviews 2 and 5 stars

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Thomas D.
Rating: 5 out of 5
following a purchase from 25/09/2025
Quality service for many years; I recommend
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Jean-Pierre P.
Rating: 5 out of 5
following a purchase from 04/10/2025
Very competent, very responsive
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Pierre M.
Rating: 5 out of 5
following a purchase from 03/10/2025
very good product
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Tony M.
Rating: 5 out of 5
following a purchase from 04/10/2025
Good order tracking!
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Anthony B.
Rating: 5 out of 5
following a purchase from 05/10/2025
Meets my expectations
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Robert I.
Rating: 5 out of 5
following a purchase from 05/10/2025
Order made Sunday evening, delivery at the relay point on Tuesday afternoon. Perfect.
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Elise L.
Rating: 5 out of 5
following a purchase from 05/10/2025
Order delivered quickly!
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Fernand M.
Rating: 5 out of 5
following a purchase from 05/10/2025
Perfect
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Guy D.
Rating: 5 out of 5
following a purchase from 05/10/2025
Fast and efficient
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Robert H.
Rating: 5 out of 5
following a purchase from 04/10/2025
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Rémi B.
Rating: 5 out of 5
following a purchase from 03/10/2025
Fast delivery to the relay point, in accordance with my order
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Thomas G.
Rating: 5 out of 5
following a purchase from 03/10/2025
Very good, good prices and quite responsive
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Thierry L.
Rating: 5 out of 5
following a purchase from 05/10/2025
Serious site and fast delivery. Well-packaged products.
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Serge G.
Rating: 5 out of 5
following a purchase from 03/10/2025
Excellent site very well built, competitive prices, large choice of equipment
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Jean Philippe L.
Rating: 5 out of 5
following a purchase from 04/10/2025
Order as described arrived quickly
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Gilles M.
Rating: 5 out of 5
following a purchase from 05/10/2025
Impeccable
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Pascal H.
Rating: 5 out of 5
following a purchase from 03/10/2025
Nickel
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Jordan H.
Rating: 5 out of 5
following a purchase from 04/10/2025
Very satisfied with the product quality and delivery time.
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Daniel S.
Rating: 5 out of 5
following a purchase from 03/10/2025
Arrived as expected. Thank you
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Michel G.
Rating: 5 out of 5
following a purchase from 02/10/2025
After a wrong order, wrong color requested. A single phone call was necessary to modify the order and receive the product. Great.
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Julien I.
Rating: 5 out of 5
following a purchase from 05/10/2025
Perfect
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Jean Michel M.
Rating: 5 out of 5
following a purchase from 04/10/2025
Delivery as promised and fast.
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Christian C.
Rating: 5 out of 5
following a purchase from 03/10/2025
Very good service
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Isabelle D.
Rating: 5 out of 5
following a purchase from 04/10/2025
Fast and efficient service.
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Guillaume V.
Rating: 5 out of 5
following a purchase from 03/10/2025
Always on top.
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Gilles O.
Rating: 5 out of 5
following a purchase from 02/10/2025
Fast delivery and quality product
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Michel F.
Rating: 5 out of 5
following a purchase from 01/10/2025
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Olivier B.
Rating: 5 out of 5
following a purchase from 30/09/2025
Change of store after the one in the rose garden refused to let me try a BERRIA bike before buying it. The one in St Cyprien is perfect.
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Pierre L.
Rating: 5 out of 5
following a purchase from 26/09/2025
very well packaged
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Luigi B.
Rating: 5 out of 5
following a purchase from 30/09/2025
several orders and always satisfied
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Jacques D.
Rating: 5 out of 5
following a purchase from 01/10/2025
very good with each order.
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Andre B.
Rating: 5 out of 5
following a purchase from 01/10/2025
No complaints. Everything went well.
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René B.
Rating: 5 out of 5
following a purchase from 02/10/2025
Top-notch, fast shipping, super material as always
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Stéphane R.
Rating: 5 out of 5
following a purchase from 30/09/2025
The available material and fast delivery, top-notch...
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Augustin C.
Rating: 5 out of 5
following a purchase from 24/09/2025
Great a little delay in order preparation but a very responsive and professional team to communicate the reason for the delay. It could be interesting to develop a timeline showing a theoretical delivery delay and the actual one, depending on constraints encountered before shipping. For example, in my case we were waiting for a part from BMC Switzerland... Good continuation. Sportingly, Augustin
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Gerald L.
Rating: 5 out of 5
following a purchase from 02/10/2025
Accommodating
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Laurent D.
Rating: 5 out of 5
following a purchase from 30/09/2025
Attractive price and fast delivery.
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Paul L.
Rating: 5 out of 5
following a purchase from 02/10/2025
Perfect, very satisfied
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Jean-Luc D.
Rating: 5 out of 5
following a purchase from 02/10/2025
Fast delivery of a product that conforms to what I hoped for
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Francisco M.
Rating: 5 out of 5
following a purchase from 02/10/2025
Everything perfect and very fast delivery time
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