English 
M
Rating: 5 out of 5
I have never been disappointed with the products purchased from bicycle equipment.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 754 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 2 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Very good and fast delivery.
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C
Rating: 5 out of 5
Nothing to report.
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P
Rating: 5 out of 5
very satisfied with the receipt of my order within a reasonable time
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P
Rating: 5 out of 5
Super
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X
Rating: 5 out of 5
Very good service and product received in perfect condition.
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J
Rating: 5 out of 5
Very satisfied with the product,
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C
Rating: 2 out of 5
I am disappointed. I bought a pair of shoes for my wife and the size was not correct. I could not exchange the product. I had to return it at my own expense.
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Response from Materiel-velo.com
Hello,
We are sorry to hear that the size was not suitable. In case of a proven error on our part, the return costs are of course covered.
When the size does not meet your expectations, the return is possible through our stores for free or by post (at your expense in this case), as specified in our terms.
We remain at your disposal to assist you in your future purchases. Please do not hesitate to contact our customer service at 04 74 694 694 or via our online form.
Thank you for your understanding,
The Materiel-velo.com team
We are sorry to hear that the size was not suitable. In case of a proven error on our part, the return costs are of course covered.
When the size does not meet your expectations, the return is possible through our stores for free or by post (at your expense in this case), as specified in our terms.
We remain at your disposal to assist you in your future purchases. Please do not hesitate to contact our customer service at 04 74 694 694 or via our online form.
Thank you for your understanding,
The Materiel-velo.com team
F
Rating: 5 out of 5
Top as usual! Unbeatable prices + very good quality service.
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B
Rating: 5 out of 5
thank you very much fast delivery some nutrition samples would be cool.
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A
Rating: 5 out of 5
nothing to say, everything. it went well
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M
Rating: 5 out of 5
This is what I expected, a delivery that meets my expectations.
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L
Rating: 5 out of 5
very serious merchant site! pro of the material. top stock delivery contact!
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Y
Rating: 5 out of 5
Fast and efficient, top-notch. The prices are reasonable. I recommend.
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Y
Rating: 5 out of 5
Top
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T
Rating: 5 out of 5
Satisfied with the ordered items.
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Y
Rating: 5 out of 5
Very good
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R
Rating: 5 out of 5
Fast shipping
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F
Rating: 5 out of 5
Super fast delivery and good products
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B
Rating: 5 out of 5
I chose in-store delivery, I discovered a very good local bike shop!
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E
Rating: 5 out of 5
Everything is respected (product and delivery), great
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P
Rating: 5 out of 5
Nothing to report
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H
Rating: 5 out of 5
Very satisfied
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J
Rating: 5 out of 5
Purchase and delivery okay.
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F
Rating: 5 out of 5
First order on this site and frankly top efficiency for the order taken and shipped very quickly in perfect packaging and finally these Mavic wheels are magnificent and the price is more than correct
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T
Rating: 5 out of 5
Great.
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J
Rating: 5 out of 5
Well received. OK for everything.
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G
Rating: 5 out of 5
Order received quickly and as expected
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J
Rating: 5 out of 5
Clear site and easy access to searched products. Fast delivery and within the announced timeframe during the order.
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D
Rating: 5 out of 5
Nothing to report, great product, great site.
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L
Rating: 5 out of 5
Quality product made of treated steel designed to last without any problem. I recommend this product!
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L
Rating: 5 out of 5
Perfect, as usual.
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D
Rating: 5 out of 5
Perfect. Nothing to complain about. Excellent.
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C
Rating: 5 out of 5
Always satisfied, thank you.
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A
Rating: 5 out of 5
Package arrived quickly. Thank you for your diverse and varied choices.
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J
Rating: 5 out of 5
Very good
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O
Rating: 5 out of 5
Compliant with my order and fast
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L
Rating: 5 out of 5
Perfect
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T
Rating: 5 out of 5
ok
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D
Rating: 5 out of 5
Fast shipping to the store. Pickup without any problem. Always satisfied.
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