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B
Rating: 5 out of 5
Everything went as planned, material conforms
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 746 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 2 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Fast and cheap
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J
Rating: 5 out of 5
Delivery compliant and fast, products well packaged
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Y
Rating: 5 out of 5
First order at bike material. Competitive prices and fast shipping
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E
Rating: 5 out of 5
Fast shipping, thank you.
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B
Rating: 5 out of 5
Order conforms.
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L
Rating: 5 out of 5
Very satisfied with the order conforming to the description and fast delivery
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D
Rating: 5 out of 5
Very satisfied with bike equipment
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B
Rating: 5 out of 5
Order and delivery respected. No problem with the package.
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L
Rating: 5 out of 5
compliant with my expectations and delivered on time
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B
Rating: 5 out of 5
Very satisfied with the site, Good material and timely delivery. Nothing to report
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S
Rating: 5 out of 5
I recommend this site
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J
Rating: 5 out of 5
reliable site
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J
Rating: 5 out of 5
Fast and serious
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J
Rating: 5 out of 5
Very good experience.
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T
Rating: 5 out of 5
Top fast delivery and good advice before purchase
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J
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Ultra fast delivery, top notch
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C
Rating: 5 out of 5
Delivery as requested and done on time
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G
Rating: 5 out of 5
Always on top
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C
Rating: 5 out of 5
Fast and well packaged
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A
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Perfect as always, don't change anything. Thank you
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P
Rating: 5 out of 5
Very effective!!! Thank you!!
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M
Rating: 5 out of 5
The order went very well, fast delivery within the deadlines, efficient....
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A
Rating: 5 out of 5
Fast delivery and good price
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F
Rating: 5 out of 5
Impeccable
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P
Rating: 5 out of 5
Ultra fast delivery
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D
Rating: 5 out of 5
Super good brake pads, fast delivery, good price, I recommend.
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O
Rating: 5 out of 5
Fast product compliant
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S
Rating: 5 out of 5
-
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F
Rating: 5 out of 5
order conforms to my wishes and speed of shipping
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D
Rating: 5 out of 5
My bike supplies shopping site
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J
Rating: 2 out of 5
Delay after the order validated too long. Sent 6 days later via Colissimo.
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Response from Materiel-velo.com
Hello,
Thank you for your feedback.
We understand your comment regarding the shipping delay. For your information, the Pirelli tires you ordered were indeed indicated with a shipping delay of 2 to 4 working days at the time of purchase. Your order was prepared and shipped within this timeframe, via Colissimo, as planned.
We do everything possible to ensure reliable and transparent delivery times, and we are sorry if this seemed too long from your perspective.
Do not hesitate to contact us for any questions; we remain at your disposal.
Best regards,
The Materiel-velo.com team
Thank you for your feedback.
We understand your comment regarding the shipping delay. For your information, the Pirelli tires you ordered were indeed indicated with a shipping delay of 2 to 4 working days at the time of purchase. Your order was prepared and shipped within this timeframe, via Colissimo, as planned.
We do everything possible to ensure reliable and transparent delivery times, and we are sorry if this seemed too long from your perspective.
Do not hesitate to contact us for any questions; we remain at your disposal.
Best regards,
The Materiel-velo.com team
M
Rating: 5 out of 5
Very good, shipment was compliant and fast
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C
Rating: 5 out of 5
Satisfied with the product and the teams in the store
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H
Rating: 5 out of 5
Material conforms, friendly welcome in the store
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J
Rating: 5 out of 5
Products as described and well packaged, and fast delivery.
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F
Rating: 5 out of 5
5
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C
Rating: 5 out of 5
very fast delivery, -
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