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C
Rating: 4 out of 5
Package received within the announced timeframe. Products conform to the description.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 743 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 3 and 4 stars
Reset filtersP
Rating: 4 out of 5
Delivery one day late?
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J
Rating: 4 out of 5
Good
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J
Rating: 4 out of 5
Satisfied
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R
Rating: 4 out of 5
Very professional business with interesting product choices. Order received within the expected timeframe
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T
Rating: 4 out of 5
No issues
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L
Rating: 3 out of 5
Good experience, however the Toulouse La Roseraie store is extremely difficult to access due to construction. Moreover, this same store really offers great gear
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M
Rating: 4 out of 5
Tires suitable for muddy roads (dirt brought by tractors, beets, potatoes) and in cold weather.
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M
Rating: 4 out of 5
Very available even though my issue has not been resolved
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P
Rating: 4 out of 5
Yes perfect
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F
Rating: 4 out of 5
Perfect
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G
Rating: 4 out of 5
Package well received
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D
Rating: 4 out of 5
Satisfied with the online store, good value for money!
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A
Rating: 4 out of 5
Conforms to the description, fast delivery...
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A
Rating: 4 out of 5
Super fast
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D
Rating: 4 out of 5
Product received quickly and well packaged, indeed it's a bit expensive, 18 euros per spoke.
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J
Rating: 4 out of 5
delivered quickly
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T
Rating: 4 out of 5
Equipment delivered as ordered, good transaction
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R
Rating: 4 out of 5
The whole of my purchase is very satisfactory, ordering on the site, clarity of products, fast delivery
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F
Rating: 4 out of 5
Just make an effort to inform the customer that the package has arrived at the chosen pickup point and that's 5 stars
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J
Rating: 4 out of 5
serious site. No issues.
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R
Rating: 3 out of 5
my package was not delivered to the correct relay point
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G
Rating: 4 out of 5
Competent team. Fast delivery for Guyana
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E
Rating: 4 out of 5
Product conforms and fast delivery
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C
Rating: 4 out of 5
Fast delivery and meets my expectations.
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Y
Rating: 4 out of 5
Very good
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G
Rating: 4 out of 5
Very satisfactory quality/price ratio, short delivery times,
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J
Rating: 4 out of 5
Very good follow-up not very easy
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O
Rating: 4 out of 5
Good
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D
Rating: 4 out of 5
Material conforms to my expectations with respected deadlines
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G
Rating: 4 out of 5
Very good, quality, fast... only downside, the phone number for information is premium from Switzerland, but the help was very useful, thank you again.
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A
Rating: 4 out of 5
Satisfactory
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W
Rating: 3 out of 5
Good site I recommend.
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J
Rating: 4 out of 5
Perfect
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R
Rating: 3 out of 5
package received with 4 days delay
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G
Rating: 4 out of 5
delivery too long
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M
Rating: 4 out of 5
Serious, fast
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D
Rating: 4 out of 5
Delivery conforms. However, deadlines a bit longer than usual. Maybe because of the holidays
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C
Rating: 4 out of 5
I am satisfied with the tires I bought for my road bike, easily at a good price and delivered to me quickly.
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P
Rating: 4 out of 5
package well received, no problem.
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