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C
Rating: 4 out of 5
Compliant
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 990 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 3 and 4 stars
Reset filtersJ
Rating: 4 out of 5
everything is ok
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S
Rating: 3 out of 5
Everything is perfect. Delivery times are quite long.
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M
Rating: 4 out of 5
Very satisfied
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P
Rating: 4 out of 5
Out of my many orders, 2 problems out of 15.
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T
Rating: 4 out of 5
Very good material received on time
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A
Rating: 4 out of 5
Thank you for your understanding
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J
Rating: 3 out of 5
I find the saddle too slippery?
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J
Rating: 4 out of 5
satisfied delivery and service
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P
Rating: 4 out of 5
Fast delivery and well-packaged parcel.
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F
Rating: 4 out of 5
Nothing to report, conforms to the description
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P
Rating: 4 out of 5
Under shorts not tested yet
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M
Rating: 4 out of 5
Perfect in terms of speed and quality. Only one product was not in accordance with my expectations (the photo and description on the site were misleading)
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J
Rating: 3 out of 5
Good however the bottle holder bumps against the aero support which leaves a gap between the bottle and the aero head. I had to adjust it.
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R
Rating: 4 out of 5
Everything is fine
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A
Rating: 4 out of 5
I was delighted with the speed of my package, I recommend the continuity
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L
Rating: 3 out of 5
Not the right SRAM pads
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P
Rating: 4 out of 5
Hello, I had to return the jersey and the shorts at my expense because there is no correspondence between the letter and the measurements on the site. The rest of my order is fine. P.B.
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J
Rating: 4 out of 5
Received quickly and matches my expectations.
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J
Rating: 3 out of 5
Order preparation error or website error. Return of the paid product so I have to keep this product that does not suit me.
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L
Rating: 3 out of 5
Nickel
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A
Rating: 4 out of 5
package arrived well, I have always ordered from this site, thank you again
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E
Rating: 3 out of 5
delivery delay
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L
Rating: 4 out of 5
.
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D
Rating: 3 out of 5
Hello, I have received the products according to my wishes following order NXDXBZSEY. However, on Friday the 22nd I made a return request for the 2 jerseys via your site (return item) and I have not received a response. The two jerseys do not fit my size. They are way too tight. I am used to this brand but there is a big difference with the jerseys I use in size XL. I will make another request. Best regards,
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P
Rating: 3 out of 5
All good
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Y
Rating: 4 out of 5
Nothing to report
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J
Rating: 4 out of 5
Price and delivery times
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S
Rating: 4 out of 5
Order and product meet expectations
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M
Rating: 4 out of 5
Almost perfect Modified pickup point
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J
Rating: 3 out of 5
The expiration date should be indicated when it comes to nutrition products because I ordered some that go until 30/06/26 and I didn't know! Which is annoying...
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M
Rating: 3 out of 5
Straps too short, take one size up.
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P
Rating: 4 out of 5
Good. I also wanted an R5 -023 axle for a Fulcrum Racing 5 wheel, not available apparently?
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T
Rating: 3 out of 5
Delivery time always longer than expected at the order ' Otherwise well received
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M
Rating: 4 out of 5
Fast processing and delivery.
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M
Rating: 4 out of 5
4* because when we say colissimo without signature and being disabled receiving it with a signature means going to the post office and it's not practical. Otherwise excellent.
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J
Rating: 3 out of 5
I waited for an SMS in vain so I went to the store and there miracle it was indeed there
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C
Rating: 4 out of 5
Perfect
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E
Rating: 4 out of 5
I would have liked a free return for the headset where it was not the right size. Nevertheless, it was done quickly and I was able to order another headset and receive it quickly.
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C
Rating: 4 out of 5
Fast and compliant
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