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D
Rating: 4 out of 5
Good
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 743 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Fast delivery package in good condition and product perfect nothing to complain about
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P
Rating: 4 out of 5
Delivery on time
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B
Rating: 4 out of 5
very happy
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J
Rating: 4 out of 5
Fairly fast shipping and compliant items
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E
Rating: 4 out of 5
Satisfied with my order. Received on time
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Y
Rating: 4 out of 5
Several orders, never disappointed
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A
Rating: 4 out of 5
Hello, I found the delivery a bit long and lacking package tracking. Best regards
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D
Rating: 4 out of 5
very good
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N
Rating: 4 out of 5
Good welcome.
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J
Rating: 3 out of 5
The order finally arrived at its destination with a significant delay that did not affect my trust and satisfaction in the end.
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X
Rating: 4 out of 5
Good communication regarding order and delivery tracking
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F
Rating: 4 out of 5
Competitive prices but a bit long delivery time.
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A
Rating: 4 out of 5
Delivery time a bit too long
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M
Rating: 4 out of 5
Good on sending and speed. However, the product does not match what I ordered. I had ordered tires in 700/32 and those received are measured at 700/27... and regardless of the wheels used... for Roubaix I would be too tight... I will order elsewhere to be sure of what I will receive.
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C
Rating: 3 out of 5
I ordered a Continental GP 5000S TR tire in 25 and once mounted, I found it narrow, the diameter of the 25 tire was 23, it's not the first time I order from Continental and usually the 25s are generally between 26 and 27 in diameter once mounted.
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L
Rating: 4 out of 5
Fast and well-followed order, too bad the delivery is charged for an item at €200+
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M
Rating: 3 out of 5
Disappointed by the size being too small.
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P
Rating: 4 out of 5
Product compliant
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P
Rating: 4 out of 5
Always so serious.
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E
Rating: 4 out of 5
I ordered a mountain bike protection t-shirt for my 10-year-old son. The item was of good quality but I had to return it because it was too small. That's why I take away one star: children's sizes are (currently) poorly explained, it's hard not to make a mistake.
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P
Rating: 4 out of 5
Impeccable
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M
Rating: 4 out of 5
Good quality and service
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D
Rating: 4 out of 5
Top
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L
Rating: 3 out of 5
Processing delays of a week because the product was out of stock despite the product sheet indicating fast shipping. Quick response from customer service. Once shipped, fast delivery.
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S
Rating: 3 out of 5
Hello, I received my package in 5 days and not in 24 to 48 hours. Mr. be
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B
Rating: 4 out of 5
Perfect
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J
Rating: 4 out of 5
Product compliant with the description. Comfortable. A bit large size.
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J
Rating: 4 out of 5
Apart from the non-respected delivery date, everything is ok
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F
Rating: 4 out of 5
Very good quality of service and choice
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C
Rating: 4 out of 5
Thank you very much
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C
Rating: 3 out of 5
Announced delay not respected, it's a shame.
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J
Rating: 4 out of 5
Very good site
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F
Rating: 4 out of 5
ok
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C
Rating: 3 out of 5
Order conforms but really very long reception delays.
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S
Rating: 4 out of 5
Order of 2 Shimano 105 chains, 11 speed road and 12 speed MTB. Products matching my request, it's ok.
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D
Rating: 4 out of 5
Materials received with a few days delay. Overall satisfied.
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M
Rating: 3 out of 5
Delivery error, 2 rear wheels instead of a pair of wheels. I am still waiting for the front wheel... To be continued.
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J
Rating: 4 out of 5
I received my order, it meets my expectations, but just a bit late compared to my needs. Best regards.
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J
Rating: 4 out of 5
Top quality and timing.
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