Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 992 published reviews
5 11,9k 92% 4 634 5% 3 173 1% 2 93 1% 1 155 1%

Summary of reviews

The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.

Reviews 3 and 5 stars

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H
Hugues P.
Rating: 5 out of 5
following a purchase from 15/09/2026
Nickel
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Xavier T.
Rating: 5 out of 5
following a purchase from 15/09/2026
Satisfied with the logistics, I had an employee for a technical question, by phone, I am satisfied.
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Sylvain D.
Rating: 5 out of 5
following a purchase from 12/09/2026
Very good. Comprehensive after-sales service
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Jean Marc C.
Rating: 5 out of 5
following a purchase from 12/09/2026
My order was processed quickly Very good
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Gerald V.
Rating: 5 out of 5
following a purchase from 11/09/2026
Very good service, as usual!
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F
Ferdinand T.
Rating: 5 out of 5
following a purchase from 14/09/2026
Competitive prices and the seller of the Villy le Pelloux store, accommodating.
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A
Amélie L.
Rating: 5 out of 5
following a purchase from 12/09/2026
Very good purchase I recommend
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E
Eric A.
Rating: 5 out of 5
following a purchase from 15/09/2026
PURCHASE OF A SPECIALITES TA 33T INNER CHAINRING. + ROAD LINK DERAILLEUR PULLEY. MOUNTED WITH 11X36 CASSETTE. WORKS PERFECTLY. FAST DPD DELIVERY.
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Thierry P.
Rating: 5 out of 5
following a purchase from 11/09/2026
Ras
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Christian B.
Rating: 5 out of 5
following a purchase from 14/09/2026
Very good as usual
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D
Didier D.
Rating: 5 out of 5
following a purchase from 13/09/2026
Very good store
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Patrick L.
Rating: 5 out of 5
following a purchase from 14/09/2026
Choice of material, clear and simple site, fast delivery, all good
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Marc H.
Rating: 5 out of 5
following a purchase from 14/09/2026
Nickel
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Gilles B.
Rating: 5 out of 5
following a purchase from 14/09/2026
Fast delivery and my order perfect nothing to say
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Serge C.
Rating: 5 out of 5
following a purchase from 14/09/2026
Quality and responsiveness to highlight, a pleasure to have ordered under these conditions
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E
Eric L.
Rating: 5 out of 5
following a purchase from 14/09/2026
Never disappointed with Matériel Vélo; excellent order tracking and delivery. I recommend them.
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Regis B.
Rating: 5 out of 5
following a purchase from 14/09/2026
serious, fast, efficient
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José D.
Rating: 5 out of 5
following a purchase from 07/09/2026
Very good
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B
Bruno M.
Rating: 5 out of 5
following a purchase from 14/09/2026
Perfect as usual
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H
Herve C.
Rating: 5 out of 5
following a purchase from 14/09/2026
Fast shipping and very well packaged
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Bruno D.
Rating: 5 out of 5
following a purchase from 14/09/2026
Meets my expectations.
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Ludovic C.
Rating: 5 out of 5
following a purchase from 14/09/2026
very good service, fast and careful shipping. Optimizing the amount of packaging cardboard could be a potential improvement.
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Jean-Valéry J.
Rating: 5 out of 5
following a purchase from 14/09/2026
Always perfect
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Philippe P.
Rating: 5 out of 5
following a purchase from 14/09/2026
Fast delivery and very good quality products
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D
Damien S.
Rating: 5 out of 5
following a purchase from 12/09/2026
Perfect
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F
Francois L.
Rating: 5 out of 5
following a purchase from 09/09/2026
Received in accordance with my order
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Michel P.
Rating: 5 out of 5
following a purchase from 14/09/2026
Received as per my order
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F
Frederic D.
Rating: 5 out of 5
following a purchase from 11/09/2026
Great deals and a good selection. Shipped within a reasonable timeframe: great!
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Jean-Marie B.
Rating: 5 out of 5
following a purchase from 14/09/2026
Material shipped within 48 hours and very well protected.
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José Antonio C.
Rating: 5 out of 5
following a purchase from 14/09/2026
Fast and quality service. I often order from matériel-vélo and I am always satisfied.
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Jean Michel S.
Rating: 5 out of 5
following a purchase from 14/09/2026
Fast delivery. Perfect.
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Jean Louis G.
Rating: 5 out of 5
following a purchase from 14/09/2026
I picked up my order at the Dijon site, fast delivery and friendly staff, airy showroom, pleasant with a lot of bikes on display.
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P
Pascal A.
Rating: 5 out of 5
following a purchase from 08/09/2026
Perfect
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Rémi A.
Rating: 5 out of 5
following a purchase from 14/09/2026
Fast and compliant delivery
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Theo V.
Rating: 5 out of 5
following a purchase from 14/09/2026
Super
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Sylvain T.
Rating: 5 out of 5
following a purchase from 14/09/2026
Great!
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Laurent D.
Rating: 5 out of 5
following a purchase from 13/09/2026
Great and fast thank you 1 month delay at my dealer
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M
Mohamed A.
Rating: 5 out of 5
following a purchase from 12/09/2026
Fast shipping and careful packaging, it's great, thank you. Superb cassette, already mounted and tested over 60 km, it's great with the chain that goes with it.
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A
Alain W.
Rating: 5 out of 5
following a purchase from 28/08/2026
Impeccable as usual
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L
Laurent G.
Rating: 5 out of 5
following a purchase from 13/09/2026
Fast and professional
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