English 
H
Rating: 5 out of 5
No problem, fast and compliant delivery.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 769 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 3 and 5 stars
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Rating: 5 out of 5
Speed, quality products
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M
Rating: 5 out of 5
Very good experience
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F
Rating: 5 out of 5
Deadline respected. Easy order. Good product that corresponds to the description
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L
Rating: 5 out of 5
In line with my expectations, fast delivery.
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L
Rating: 5 out of 5
Delivery at the agreed point and information on receipt
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N
Rating: 5 out of 5
Fast shipping and without error. The products in question fully satisfy me.
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N
Rating: 5 out of 5
Top
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D
Rating: 5 out of 5
Excellent site, I recommend
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P
Rating: 5 out of 5
Very good product as usual, recommended
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J
Rating: 5 out of 5
Fast delivery and without issues as usual.
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J
Rating: 3 out of 5
I give 3 for a late shipment that apparently was left in the lockers ?????...... Strangely, as soon as I made my complaint, the package arrived 2 days later! Just a little email from Materiel Velo that it was abnormal for the delivery time. A small gesture would have been welcome with apologies. Otherwise, nothing to complain about the site and the products with the prices. JC
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F
Rating: 5 out of 5
The order arrived quickly without any issues.
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S
Rating: 5 out of 5
bike equipment my trusted partner
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D
Rating: 5 out of 5
DELIVERY AND IMPECCABLE PRICE
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A
Rating: 5 out of 5
Correct and in line with my expectations
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A
Rating: 5 out of 5
Perfect m
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J
Rating: 5 out of 5
Well-organized site, interesting prices, perfect customer service...
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A
Rating: 5 out of 5
Satisfied with my order and shipping
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C
Rating: 5 out of 5
Fast delivery
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M
Rating: 5 out of 5
Great site. Orders are processed and shipped quickly. A trustworthy site that I recommend 100%.
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H
Rating: 5 out of 5
good reception, compliant!
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Y
Rating: 5 out of 5
Top price and fast delivery.
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F
Rating: 5 out of 5
Very satisfied with my purchase experience
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M
Rating: 5 out of 5
Responsive customer service. Thank you.
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M
Rating: 5 out of 5
Super, fast shipping
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A
Rating: 5 out of 5
Nothing to report.
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F
Rating: 5 out of 5
You can find good offers, choice, and the possibility of having it delivered to the store.
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C
Rating: 5 out of 5
I am happy with my order
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D
Rating: 5 out of 5
Fast delivery, products matching their description, Perfect!
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C
Rating: 5 out of 5
Excellent communication, fast shipping, top-notch material! Thanks to the whole team
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J
Rating: 5 out of 5
Product conforms to the description and delivered on time
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E
Rating: 3 out of 5
Material OK but mediocre package.
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B
Rating: 5 out of 5
Order of energy bars and gels, as usual the order and its reception at the relay point went well
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P
Rating: 5 out of 5
Perfect
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N
Rating: 5 out of 5
Product unavailable on all other specialized online sites, even on the brand's site!
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F
Rating: 5 out of 5
Order was as described and delivered on time.
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J
Rating: 5 out of 5
No issues, always satisfied with my purchases on Matériel Vélo. Very serious site
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A
Rating: 5 out of 5
E-commerce site with a very clear and ergonomic interface. Very fast execution in processing orders. Conforming products. In case of dispute (damaged product), quick reaction with a credit note. Very friendly and understanding telephone contact. Kudos to the Matériel-vélo teams!
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M
Rating: 5 out of 5
Top notch.
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