Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 13 014 published reviews
5 12k 92% 4 634 5% 3 176 1% 2 94 1% 1 157 1%

Summary of reviews

The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.

Reviews 3 and 5 stars

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T
Thierry E.
Rating: 5 out of 5
following a purchase from 21/12/2025
Very good
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Jean Paul B.
Rating: 5 out of 5
following a purchase from 15/12/2025
5*
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Jean Claude F.
Rating: 5 out of 5
following a purchase from 21/12/2025
Perfect service, delivery as requested.
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Julien M.
Rating: 5 out of 5
following a purchase from 22/12/2025
Fast and compliant shipping
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Benoît K.
Rating: 5 out of 5
following a purchase from 23/12/2025
Action reaction. Very good site
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Pascal H.
Rating: 5 out of 5
following a purchase from 22/12/2025
Very good site, I recommend
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Gérard C.
Rating: 5 out of 5
following a purchase from 19/12/2025
Perfect
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Laurent C.
Rating: 5 out of 5
following a purchase from 19/12/2025
Very attentive to the order.
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Idriss L.
Rating: 5 out of 5
following a purchase from 20/12/2025
Nothing to say
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Jean-Marie M.
Rating: 5 out of 5
following a purchase from 22/12/2025
Excellent service. Fast and efficient Order from the 22nd received on the 24th late morning But I had already had several positive order experiences. Best wishes for 2026.
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Philippe D.
Rating: 5 out of 5
following a purchase from 19/12/2025
Very happy with my order and fast delivery
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Jean Eric P.
Rating: 5 out of 5
following a purchase from 22/12/2025
Great site with good materials and good prices.
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Roland F.
Rating: 5 out of 5
following a purchase from 23/12/2025
Always satisfied with Matériel-velo! It's serious, deadlines are respected and I recommend this supplier where the word 'customer' has its full meaning!
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Yves M.
Rating: 5 out of 5
following a purchase from 23/12/2025
Very satisfied.
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Sebastien B.
Rating: 5 out of 5
following a purchase from 17/12/2025
Products conforming and very fast shipping. It's serious business
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Jerome B.
Rating: 5 out of 5
following a purchase from 19/12/2025
Very good service!
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Jean-Luc L.
Rating: 5 out of 5
following a purchase from 21/12/2025
Nothing to report
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Olivier M.
Rating: 5 out of 5
following a purchase from 18/12/2025
Fast delivery, and good communication
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Michael V.
Rating: 5 out of 5
following a purchase from 21/12/2025
Always on top. Thank you and happy new year 2026
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Pascal L.
Rating: 5 out of 5
following a purchase from 19/12/2025
Order received quickly, and completely
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Recordon P.
Rating: 5 out of 5
following a purchase from 21/12/2025
Excellent store, the best in Savoie. Very good year for bike equipment.
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Gilles D.
Rating: 5 out of 5
following a purchase from 22/12/2025
Product corresponds perfectly to my need. Very fast delivery (ordered on Monday, delivered on Tuesday).
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Pascal P.
Rating: 5 out of 5
following a purchase from 17/12/2025
hello, I would have preferred the package to be delivered to the selected relay point near my home and not to another located 3 km away... I had to walk there since I don't have a car at the moment...
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Pascal D.
Rating: 5 out of 5
following a purchase from 19/12/2025
Good contact, everything is very good.
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Louis M.
Rating: 5 out of 5
following a purchase from 16/12/2025
The shipping took time and yet the products were in stock but after contacting customer service, they were efficient and did what was necessary to ship the order as quickly as possible with even a small gift from them.
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Michel A.
Rating: 5 out of 5
following a purchase from 20/12/2025
Order received quickly
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Joelle F.
Rating: 5 out of 5
following a purchase from 20/12/2025
Speed and quality. Very good service. Will do again
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Christopher S.
Rating: 5 out of 5
following a purchase from 21/12/2025
Products sent quickly with care. Impeccable
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Thierry D.
Rating: 5 out of 5
following a purchase from 21/12/2025
A site and a brand particularly effective and attentive to practitioners. Whether on the site or on-site (thanks MV Bordeaux), they listen to you, advise you, they don't try to sell you just to sell or the latest trendy thing. In short, always satisfied with the brand, its products and of course the prices.
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Michel R.
Rating: 5 out of 5
following a purchase from 19/12/2025
Satisfied with my order and received in a short time like the other times.
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José P.
Rating: 5 out of 5
following a purchase from 21/12/2025
5 stars
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Lionel J.
Rating: 5 out of 5
following a purchase from 19/12/2025
Super! Received in 2 days.
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Alessia P.
Rating: 5 out of 5
following a purchase from 20/12/2025
Perfect
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Claude D.
Rating: 5 out of 5
following a purchase from 16/12/2025
Very satisfied with my order
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Alastra J.
Rating: 5 out of 5
following a purchase from 19/12/2025
5 stars perfect
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Daniel P.
Rating: 5 out of 5
following a purchase from 20/12/2025
Order as expected. Ultra fast delivery. Highly recommend.
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Franck P.
Rating: 5 out of 5
following a purchase from 21/12/2025
Very good quality-price ratio + fast shipping = well done!
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Yves L.
Rating: 5 out of 5
following a purchase from 19/12/2025
Product conforms to the description, quality. Speed of service, very responsive. I recommend
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Christophe V.
Rating: 5 out of 5
following a purchase from 19/12/2025
Very satisfied with the material from velo.com
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Salvatore Q.
Rating: 5 out of 5
following a purchase from 22/12/2025
Fast shipping and items meet my expectations.
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