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Y
Rating: 5 out of 5
fast and careful shipping, thank you
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 010 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very happy with my purchase. Wheels ordered online and very fast delivery. I am very satisfied and I recommend. Thank you
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P
Rating: 5 out of 5
Very good - Fast
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P
Rating: 5 out of 5
Fast delivery Purchase that meets my expectations Very good for this order
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T
Rating: 5 out of 5
Perfect!!
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A
Rating: 5 out of 5
Everything went as expected. Review from a loyal customer.
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J
Rating: 5 out of 5
Everything is OK. Delivery within the deadlines.
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D
Rating: 5 out of 5
super fast delivery
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M
Rating: 5 out of 5
Conforming products, fast shipping, interesting prices.
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T
Rating: 5 out of 5
Product conforms and delivery on time.
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J
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
Package received perfect as usual thank you excellent
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G
Rating: 5 out of 5
Very good site with interesting prices and fairly short delivery times.
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M
Rating: 5 out of 5
Very good
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D
Rating: 3 out of 5
Very satisfied with the product and the experience on the website. However, the delivery process with DPD was catastrophic: I had requested delivery to a pickup point. This was not done (reason given: package too large), then I requested home delivery which was also not done. I ended up going to pick up my package at the warehouse. A significant wait, agents on site struggling to find the packages. I ended up in the warehouse looking for my package. An agent finally managed to find it. Fortunately, my purchase was in good condition. However, I lost half a day as I had initially planned to pick it up at a pickup point. I no longer wish to ship my purchases via DPD. The previous experience a year ago was also unfortunate. I will not finalize my purchases if the only delivery option offered is this company.
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J
Rating: 5 out of 5
Correct price, fast delivery
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R
Rating: 5 out of 5
Package received quickly and as described
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T
Rating: 5 out of 5
Nothing to report, quick shipping
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J
Rating: 5 out of 5
Very serious store
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P
Rating: 5 out of 5
As always, impeccable
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L
Rating: 5 out of 5
Perfect delivery on time
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M
Rating: 5 out of 5
Fast shipping, top!
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D
Rating: 5 out of 5
Fast and secure delivery, product meets my expectations. Thank you MaterielVelo.com
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D
Rating: 5 out of 5
Super. Ordered on Sunday, delivered to home the following Wednesday. All products were in accordance with what I had ordered.
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J
Rating: 5 out of 5
Always an efficient service!
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M
Rating: 5 out of 5
Order delivered on time - perfect equipment
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D
Rating: 5 out of 5
Since I started ordering from Matériel vélo I have always been satisfied with the service and the quality of the equipment.
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B
Rating: 5 out of 5
everything perfect
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Y
Rating: 5 out of 5
Hello, I ordered a Kask helmet. The announced delivery time was respected and the helmet was well protected by perfect packaging. So I validate the delivery. As for the helmet, I knew the brand and model so no problem and I was able to benefit from the discounted price with Black Friday. Always good to take. Yvon
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J
Rating: 5 out of 5
The item corresponds well to my order
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A
Rating: 5 out of 5
Product received within the announced deadlines.
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B
Rating: 5 out of 5
Top
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F
Rating: 5 out of 5
Material delivered quickly. Reliable site
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D
Rating: 5 out of 5
Fast and careful shipping
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E
Rating: 5 out of 5
Fast and efficient.
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M
Rating: 5 out of 5
Very happy with the order.
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A
Rating: 5 out of 5
Just perfect. Delivery time and tracking respected.
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S
Rating: 5 out of 5
Nothing to report, everything went well, I was able to use my gels for my half marathon on Saturday and everything was perfect
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X
Rating: 5 out of 5
Very fast, very professional, the welcome at the store in Toulouse was top-notch. Thank you very much!
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D
Rating: 5 out of 5
Delivery as per the order received within the announced deadlines.
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