Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 13 010 published reviews
5 11,9k 92% 4 634 5% 3 176 1% 2 94 1% 1 157 1%

Summary of reviews

The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.

Reviews 3 and 5 stars

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J
Jean-François C.
Rating: 5 out of 5
following a purchase from 07/11/2025
As usual, perfect delivery and after a slightly long delay, I was provided with a very quick explanation following my request. A happy customer.
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Pierre C.
Rating: 5 out of 5
following a purchase from 20/11/2025
I regularly source from Matériel-Vélo.com and have never had to complain about the quality of service. The value for money and service are excellent.
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Alain L.
Rating: 5 out of 5
following a purchase from 20/11/2025
Good choice, good site and shipping without problems.
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Gerard B.
Rating: 5 out of 5
following a purchase from 20/11/2025
Hello, Very satisfied thank you.
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Laurent B.
Rating: 5 out of 5
following a purchase from 03/11/2025
Top customer service that kept me informed about my order.
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Simon G.
Rating: 5 out of 5
following a purchase from 18/11/2025
Very good!
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Yves B.
Rating: 5 out of 5
following a purchase from 20/11/2025
very good
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Arnaud M.
Rating: 5 out of 5
following a purchase from 20/11/2025
Very good
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Guillaume C.
Rating: 5 out of 5
following a purchase from 16/11/2025
Fast and careful shipping, keep it up.
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Jérôme J.
Rating: 5 out of 5
following a purchase from 20/11/2025
Once again top. Nothing to report
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Didier R.
Rating: 3 out of 5
following a purchase from 06/11/2025
The product is very good but the call to customer service is not great.
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Patrick B.
Rating: 5 out of 5
following a purchase from 20/11/2025
Fast delivery and in accordance with my order..perfect, as always.
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Jimmy T.
Rating: 5 out of 5
following a purchase from 21/11/2025
Nothing to report, material compliant, arrived on time
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Lucas G.
Rating: 5 out of 5
following a purchase from 20/11/2025
Nothing to report, fast delivery and good price.
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Steve F.
Rating: 5 out of 5
following a purchase from 20/11/2025
Perfect
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Michel D.
Rating: 5 out of 5
following a purchase from 20/11/2025
Excellent value for money and fast delivery.
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Romain H.
Rating: 5 out of 5
following a purchase from 19/11/2025
Perfect
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Pascal G.
Rating: 5 out of 5
following a purchase from 20/11/2025
Package perfectly conforms to the order. Deadlines respected. Direct pickup in store.
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Virginie P.
Rating: 5 out of 5
following a purchase from 21/11/2025
Very friendly and very professional at Allonzier I highly recommend
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Marcel F.
Rating: 5 out of 5
following a purchase from 20/11/2025
Delivered on time, order as described.
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Gilles P.
Rating: 5 out of 5
following a purchase from 20/11/2025
Perfect delivery with respect for deadlines
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Jean-Christophe G.
Rating: 5 out of 5
following a purchase from 20/11/2025
In accordance with the description.
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Claude D.
Rating: 5 out of 5
following a purchase from 20/11/2025
Fast and efficient
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Jérôme M.
Rating: 5 out of 5
following a purchase from 20/11/2025
Material received within the announced deadlines. Recommended site.
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Jean François L.
Rating: 5 out of 5
following a purchase from 20/11/2025
As usual with bike material, the prices, the choice, and the delivery are top-notch.
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Joseph T.
Rating: 5 out of 5
following a purchase from 20/11/2025
Excellent shoe and fast and compliant delivery
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Béatrice G.
Rating: 5 out of 5
following a purchase from 20/11/2025
Package received as expected. Since this is a Christmas gift, a little extra time is necessary to get the user's feedback.
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Philippe V.
Rating: 5 out of 5
following a purchase from 20/11/2025
Fast service and very good price
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Maxime D.
Rating: 5 out of 5
following a purchase from 20/11/2025
Perfect, fast and careful shipping!
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Dominique S.
Rating: 5 out of 5
following a purchase from 20/11/2025
Very good, compliant and fast
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Christian M.
Rating: 5 out of 5
following a purchase from 19/11/2025
very good
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Richard L.
Rating: 5 out of 5
following a purchase from 03/10/2025
TB, RAS
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Thierry B.
Rating: 5 out of 5
following a purchase from 19/11/2025
Matches the order and delivered on time
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Bernard D.
Rating: 5 out of 5
following a purchase from 16/11/2025
Order carefully prepared by a professional team! Nothing to report as usual!
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Laurent C.
Rating: 5 out of 5
following a purchase from 12/11/2025
The product and delivery time corresponded to my order very satisfied
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Thibault D.
Rating: 5 out of 5
following a purchase from 19/11/2025
Good service, good advice.
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Gilbert S.
Rating: 5 out of 5
following a purchase from 19/11/2025
still top-notch
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Stephen M.
Rating: 5 out of 5
following a purchase from 19/11/2025
Perfect thank you
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Gérard B.
Rating: 5 out of 5
following a purchase from 17/11/2025
Very satisfied
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