Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 11 768 published reviews
5 10,8k 92% 4 582 5% 3 165 1% 2 86 1% 1 144 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.

Reviews 3 and 5 stars

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C
Cecile V.
Rating: 5 out of 5
following a purchase from 12/10/2025
Order shipped very quickly. Perfect
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Philippe P.
Rating: 5 out of 5
following a purchase from 12/10/2025
Hello, Very satisfied with the order process until delivery. It's very fast. The parts are well packaged. I am very satisfied.
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P
Perrin P.
Rating: 5 out of 5
following a purchase from 11/10/2025
Very good site, good quality price service. Team available and very responsive for any questions and/or technical advice or other problems.
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Thierry M.
Rating: 5 out of 5
following a purchase from 12/10/2025
Perfect, as usual with Matériel Vélo.
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Yves C.
Rating: 5 out of 5
following a purchase from 11/10/2025
effective
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Stephane A.
Rating: 5 out of 5
following a purchase from 12/10/2025
Very satisfied with the handling of my order and the delivery time. Compliant with what I ordered.
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Bernard M.
Rating: 5 out of 5
following a purchase from 12/10/2025
Choice, interesting price and fast delivery
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Christian B.
Rating: 5 out of 5
following a purchase from 10/10/2025
Speed and efficiency, nothing more to add
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Thierry C.
Rating: 5 out of 5
following a purchase from 12/10/2025
Top
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Michel S.
Rating: 5 out of 5
following a purchase from 12/10/2025
Material received quickly
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Eric R.
Rating: 5 out of 5
following a purchase from 12/10/2025
Product as described, and very fast delivery!!!
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Patrick V.
Rating: 5 out of 5
following a purchase from 12/10/2025
Solid tires. EXCELLENT grip on wet surfaces. The performance is very good.
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Patrice D.
Rating: 5 out of 5
following a purchase from 11/10/2025
the delivered products correspond exactly to my request, delivery on time as usual
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Hugues F.
Rating: 5 out of 5
following a purchase from 12/10/2025
Delivery as per the order.
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Gerard T.
Rating: 5 out of 5
following a purchase from 13/10/2025
Satisfied with my order and delivery.
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Antoine V.
Rating: 5 out of 5
following a purchase from 11/10/2025
Deadlines respected, unbeatable price.
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G
Guillaume N.
Rating: 5 out of 5
following a purchase from 08/10/2025
Perfect!!!
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D
Didier G.
Rating: 5 out of 5
following a purchase from 11/10/2025
-
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Christian C.
Rating: 5 out of 5
following a purchase from 11/10/2025
Perfect
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Gerrit G.
Rating: 5 out of 5
following a purchase from 11/10/2025
A quick delivery from abroad.
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Gerard M.
Rating: 5 out of 5
following a purchase from 12/10/2025
Order delivered quickly
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Nicolas D.
Rating: 3 out of 5
following a purchase from 12/10/2025
The shipment is top-notch, unfortunately the 2 wheels were warped, my bike shop fixed them, but at this price it's not normal
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Response from Materiel-velo.com
Hello,
Your message concerns a customer service issue rather than a real review of the product's use.
To better address the mentioned problem, I ideally invite you to contact our customer service, so we can provide a solution as much as possible.
The Materiel-velo.com team
D
Dominique D.
Rating: 5 out of 5
following a purchase from 12/10/2025
Good site
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Bruno U.
Rating: 5 out of 5
following a purchase from 10/10/2025
Product as described and shipped quickly.
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Abdelhafid L.
Rating: 5 out of 5
following a purchase from 12/10/2025
Highly recommended
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Lionel A.
Rating: 5 out of 5
following a purchase from 12/10/2025
very good!
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D
Dom J.
Rating: 5 out of 5
following a purchase from 11/10/2025
Perfect
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D
Delphine C.
Rating: 5 out of 5
following a purchase from 11/10/2025
The prices are competitive and the shipping is fast. As usual, by the way
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Vincent A.
Rating: 5 out of 5
following a purchase from 12/10/2025
Very interesting price, express delivery
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Guy C.
Rating: 5 out of 5
following a purchase from 12/10/2025
Fast and compliant delivery
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C
Cyril C.
Rating: 5 out of 5
following a purchase from 12/10/2025
impeccable product conforming to my order
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Gerard S.
Rating: 5 out of 5
following a purchase from 12/10/2025
The product met expectations perfectly. Good reference. Fast shipping.
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Vincent T.
Rating: 5 out of 5
following a purchase from 11/10/2025
Excellent after-sales service
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Didier S.
Rating: 5 out of 5
following a purchase from 12/10/2025
Order processed quickly. Delivery time is fine.
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Christophe B.
Rating: 5 out of 5
following a purchase from 12/10/2025
Essential to keep riding in winter. I use it with the ROUVY app without any problem. Very happy with my purchase.
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Sébastien G.
Rating: 5 out of 5
following a purchase from 12/10/2025
Nothing, fast shipping, site to recommend
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Thierry L.
Rating: 5 out of 5
following a purchase from 10/10/2025
Fast delivery and convenient to pick up at a relay point.
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Philippe M.
Rating: 5 out of 5
following a purchase from 12/10/2025
Very happy nothing to say
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Ioannis Z.
Rating: 5 out of 5
following a purchase from 11/10/2025
Super fast I recommend!!!
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F
Franco B.
Rating: 5 out of 5
following a purchase from 09/10/2025
Very fast delivery, order made on Thursday evening and received on Saturday with standard DPD home delivery! I now have a beautiful ULTEGRA 12v crankset at an unbeatable price! Thank you Materiel-Vélo!!
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