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D
Rating: 5 out of 5
Package received quickly, very well-priced, keep it up. Thank you.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 010 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Good
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S
Rating: 5 out of 5
Dear, We encountered various problems, including the blockage of our package during its return from Belgium to France. Thanks to the Velo team, we were finally able to receive our product. We were impressed by the honesty and responsiveness of your staff. We will certainly call on your services again if the opportunity arises. Thank you very much.
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J
Rating: 5 out of 5
very good tire
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F
Rating: 5 out of 5
Delivery on time. Products conform to my expectations.
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J
Rating: 5 out of 5
Very well placed order. Delivery on time.
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P
Rating: 5 out of 5
Very fast package shipment, easy exchanges and simple formalities.
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J
Rating: 5 out of 5
Perfect
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T
Rating: 3 out of 5
Very good product
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P
Rating: 5 out of 5
Very good tire, it's perfect
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M
Rating: 5 out of 5
nothing to report
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F
Rating: 5 out of 5
As always, my orders with you: package, material, delivery PERFECT.
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G
Rating: 5 out of 5
Perfect, very fast and well packaged!
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C
Rating: 5 out of 5
5 stars!
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M
Rating: 5 out of 5
Serious, nothing to say
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H
Rating: 5 out of 5
Friendly and professional team, it's nice for e-commerce
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J
Rating: 5 out of 5
Well received, in accordance with the order and the need.
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F
Rating: 5 out of 5
hello fast delivery tracking ok
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R
Rating: 5 out of 5
Very good
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R
Rating: 5 out of 5
As usual. Delivery received quickly and very well packaged. I've been ordering for years and I've never been disappointed.
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T
Rating: 5 out of 5
still just as good
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J
Rating: 5 out of 5
Fast
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E
Rating: 5 out of 5
Perfect!!
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J
Rating: 5 out of 5
Deadline respected, nothing to complain about.
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J
Rating: 5 out of 5
Interesting price and reasonable delivery time
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E
Rating: 5 out of 5
I am very satisfied with your products and customer service. Best regards, Eric
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D
Rating: 5 out of 5
satisfied with my order, deadline respected
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D
Rating: 5 out of 5
Always well packaged, quality products at a fair price.
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E
Rating: 5 out of 5
very good chain
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M
Rating: 5 out of 5
Good gear
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G
Rating: 5 out of 5
Always perfect
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D
Rating: 5 out of 5
Ordered in store but never received lol then on the site with the advice of a seller everything went very well, the size corresponded so I ordered a second one, and still no news from the store after three weeks
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T
Rating: 5 out of 5
top thanks
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J
Rating: 5 out of 5
Order conforms to my expectations
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A
Rating: 5 out of 5
Saddle exchanged under warranty because there was a defect that appeared after 1 year. Bike material was very effective on customer service. Good handling and good communication. A big thank you.
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F
Rating: 5 out of 5
Products conform to what I ordered
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S
Rating: 5 out of 5
Perfect service: the technical advisors on the site are ultra competent.. Thank you Christian
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P
Rating: 5 out of 5
Always the same seriousness brought to the handling of orders, packaging, and shipping speed. Moreover, prices are very competitive and the number of item references allows you to find almost everything. Bravo
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G
Rating: 5 out of 5
Sellers by phone are top-notch and patient. I received all the information and a quick shipment. Frame as expected. Thank you.
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