Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 998 published reviews
5 11,9k 92% 4 634 5% 3 173 1% 2 93 1% 1 155 1%

Summary of reviews

The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.

Reviews 3 and 5 stars

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P
Philippe C.
Rating: 5 out of 5
following a purchase from 24/09/2025
received perfectly the right item (spoke for front wheel right side Campagnolo). Very efficient service. Thank you for that.
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David S.
Rating: 5 out of 5
following a purchase from 27/09/2025
Okay, conforms to my order, good follow-up
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Martin G.
Rating: 5 out of 5
following a purchase from 17/08/2025
A friendly, professional and impeccable service that I highly recommend. Thank you to the whole team!
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Jonathan C.
Rating: 5 out of 5
following a purchase from 30/09/2025
Perfect order, fast delivery. Very good. Nothing to say.
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Frédéric D.
Rating: 5 out of 5
following a purchase from 28/09/2025
new cassette redesigned, no noise, smooth shifting, compatible with Shimano. Not much ridden with it, but top so far
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Stephane D.
Rating: 5 out of 5
following a purchase from 29/09/2025
Impeccable as with every order.
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Philippe B.
Rating: 5 out of 5
following a purchase from 29/09/2025
Top
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Pierre M.
Rating: 5 out of 5
following a purchase from 28/09/2025
No issues with Matériel vélo, always satisfied.
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Gabriel W.
Rating: 5 out of 5
following a purchase from 26/09/2025
Very good site recommended!!
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Patrick L.
Rating: 5 out of 5
following a purchase from 29/09/2025
Everything perfect as usual
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Bruno G.
Rating: 5 out of 5
following a purchase from 27/09/2025
Good value for money
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Frédéric M.
Rating: 5 out of 5
following a purchase from 28/09/2025
Order as expected, fast delivery.
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Laurence P.
Rating: 5 out of 5
following a purchase from 27/09/2025
Reliable site in every way: product availability, shipping, delivery time, product conformity, customer service, product return.
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Serge B.
Rating: 5 out of 5
following a purchase from 29/09/2025
Good product for the bike
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Pierre K.
Rating: 5 out of 5
following a purchase from 26/09/2025
Your advisors on the phone are always nice and knowledgeable about the products, always positive responses to requests, it smells like the passion for cycling!
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Guillaume B.
Rating: 5 out of 5
following a purchase from 28/09/2025
Top I went to pick up at the Dijon store, very good welcome, I will return because there are many nice products and services for mountain biking
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Dominique B.
Rating: 5 out of 5
following a purchase from 29/09/2025
Great. But as a customer for years, no commercial gesture to reward my loyalty.
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Philippe A.
Rating: 5 out of 5
following a purchase from 29/09/2025
Fast delivery and great value for money.
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Gregory R.
Rating: 5 out of 5
following a purchase from 29/09/2025
Tires barely ordered and already received...... I thank the seriousness of materialvelo.com
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Mathieu J.
Rating: 5 out of 5
following a purchase from 29/09/2025
Service top
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Laurent M.
Rating: 5 out of 5
following a purchase from 29/09/2025
Fast delivery
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Pascal P.
Rating: 5 out of 5
following a purchase from 29/09/2025
Very good, it's perfect
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Gilbert F.
Rating: 5 out of 5
following a purchase from 26/09/2025
Fast delivery. Product conforms to the description.
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Jean-Luc C.
Rating: 5 out of 5
following a purchase from 29/09/2025
Impeccable as always!
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Dominique L.
Rating: 5 out of 5
following a purchase from 26/09/2025
Efficiency and seriousness are the hallmark of MV!
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Frederic E.
Rating: 5 out of 5
following a purchase from 26/09/2025
Perfect
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Alain H.
Rating: 5 out of 5
following a purchase from 29/09/2025
Very fast delivery
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Vincent C.
Rating: 5 out of 5
following a purchase from 28/09/2025
Perfect. Received quickly in store.
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Claude J.
Rating: 5 out of 5
following a purchase from 29/09/2025
Package conforms to the order. Best regards,
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Joel G.
Rating: 5 out of 5
following a purchase from 29/09/2025
No problem, I would definitely recommend.
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William S.
Rating: 5 out of 5
following a purchase from 27/09/2025
Perfect
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Christian Jacques J.
Rating: 5 out of 5
following a purchase from 29/09/2025
Perfect.
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Thibault L.
Rating: 5 out of 5
following a purchase from 28/09/2025
Super
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Alain B.
Rating: 5 out of 5
following a purchase from 26/09/2025
Correct and fast shipping.
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Carlos D.
Rating: 5 out of 5
following a purchase from 29/09/2025
As usual, fast delivery and product in line with interesting prices.
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Jean Claude B.
Rating: 5 out of 5
following a purchase from 29/09/2025
Order, compliant, fast shipping.
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Thomas B.
Rating: 5 out of 5
following a purchase from 28/09/2025
Compliant.
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Pascal B.
Rating: 5 out of 5
following a purchase from 08/09/2025
Good communication for the purchase of a bike.
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Marc R.
Rating: 5 out of 5
following a purchase from 26/09/2025
Always on top, fast delivery, careful packaging, good price for the content.
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