Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 11 746 published reviews
5 10,8k 92% 4 577 5% 3 162 1% 2 86 1% 1 144 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.

Reviews 3 and 5 stars

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S
Sebastien G.
Rating: 5 out of 5
following a purchase from 29/07/2025
Impeccable
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Remi T.
Rating: 5 out of 5
following a purchase from 28/07/2025
Package always received on time
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Philippe C.
Rating: 5 out of 5
following a purchase from 24/07/2025
VERY HAPPY
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Pierre A.
Rating: 5 out of 5
following a purchase from 28/07/2025
Impeccable delivery, thank you.
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Gerard P.
Rating: 5 out of 5
following a purchase from 28/07/2025
Flawless. Perfect.
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Fabrice M.
Rating: 5 out of 5
following a purchase from 25/07/2025
Super delivery. Super seller advice. I recommend
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Guillaume V.
Rating: 5 out of 5
following a purchase from 26/07/2025
Perfect.
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Nicolas C.
Rating: 5 out of 5
following a purchase from 27/07/2025
Order of a Dura-Ace 12 V 11x34 cassette. Received on time. The cassette was only packed in a small bag, which is a bit disconcerting: for a part costing over 200 €, it would have been desirable to have at least a small box. The cassette seems new, as indicated on the accompanying paper.
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Renato P.
Rating: 5 out of 5
following a purchase from 28/07/2025
Materiel-velo is a safe bet
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Thierry H.
Rating: 5 out of 5
following a purchase from 28/07/2025
Very satisfied. Fast shipping, attractive prices, just a size issue with a jersey (EKOI small size) I have gained weight as I age
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Sebastien R.
Rating: 5 out of 5
following a purchase from 27/07/2025
Simple, quick and effective
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Jean-Jacques A.
Rating: 5 out of 5
following a purchase from 28/07/2025
Products conform to the description and delivered quickly!
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F
Francis D.
Rating: 5 out of 5
following a purchase from 27/07/2025
Super fast and as per the order. I recommend
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Yves B.
Rating: 5 out of 5
following a purchase from 28/07/2025
Very good
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Antoine L.
Rating: 5 out of 5
following a purchase from 25/07/2025
Delivered on the agreed day in person
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Albert G.
Rating: 5 out of 5
following a purchase from 28/07/2025
Fast delivery
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Patrick R.
Rating: 5 out of 5
following a purchase from 28/07/2025
Very good shopping experience! Simple and fast order. I just asked how to pick up the items in the store closest to my home, quick response. The welcome on site is very pleasant. It really makes you want to come back. Lots of choices and beautiful bikes on display! Nice address.
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Eric D.
Rating: 5 out of 5
following a purchase from 28/07/2025
Good value for money. Speed. Availability.
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Pierre G.
Rating: 5 out of 5
following a purchase from 28/07/2025
Very high responsiveness. Good follow-up information.
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Thierry M.
Rating: 5 out of 5
following a purchase from 27/07/2025
Very good.
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Christine H.
Rating: 5 out of 5
following a purchase from 26/07/2025
Nothing to complain about
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Alain T.
Rating: 3 out of 5
following a purchase from 27/07/2025
Delivery on time. I would have liked to receive my Shimano item in Shimano packaging, especially since there was plenty of room in the box.
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Response from Materiel-velo.com
Hello,
Thank you for your feedback. We are pleased that the delivery was made on time, but we understand your disappointment regarding the packaging. We will ensure to improve this point in the future to guarantee a better customer experience.

Remaining at your disposal,
The Materiel-velo.com team
T
Thierry P.
Rating: 5 out of 5
following a purchase from 28/07/2025
Very satisfied
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Érick B.
Rating: 5 out of 5
following a purchase from 28/07/2025
Delivery always fast! Top!! A Pro account would be even better!
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D
Dominique E.
Rating: 5 out of 5
following a purchase from 28/07/2025
-
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Yves M.
Rating: 5 out of 5
following a purchase from 28/07/2025
-
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Pascal D.
Rating: 5 out of 5
following a purchase from 27/07/2025
Order conforming and delivered quickly.
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Jérôme D.
Rating: 5 out of 5
following a purchase from 27/07/2025
Top notch
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Jerome E.
Rating: 5 out of 5
following a purchase from 27/07/2025
Very handy to have a store nearby now.
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Emmanuel C.
Rating: 5 out of 5
following a purchase from 28/07/2025
I appreciate the quality of the packaging with good separation of items and a real cushioning of objects inside the box. Moreover, the shipping is fast and the delivery options are practical.
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Hervé D.
Rating: 5 out of 5
following a purchase from 28/07/2025
stem meets my expectations
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Claude A.
Rating: 5 out of 5
following a purchase from 28/07/2025
A perfect delivery in record time
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Patrick C.
Rating: 5 out of 5
following a purchase from 28/07/2025
No problems
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G
Gérard L.
Rating: 5 out of 5
following a purchase from 28/07/2025
Very satisfied
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C
Celso M.
Rating: 5 out of 5
following a purchase from 27/07/2025
Very good
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R
Raphael P.
Rating: 5 out of 5
following a purchase from 28/07/2025
Very good
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Gérard F.
Rating: 5 out of 5
following a purchase from 27/07/2025
Good
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D
Didier A.
Rating: 5 out of 5
following a purchase from 25/07/2025
Order received quickly
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Daniel P.
Rating: 5 out of 5
following a purchase from 28/07/2025
Very good. Perfect.
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S
Sarramiac H.
Rating: 5 out of 5
following a purchase from 28/07/2025
Several purchases on MVC, never disappointed, competitive prices, a bit more loyal to good customers.
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