English 
Français 
Español 
Português 
Italiano 
Deutsch 
Nederlands 
D
Rating: 5 out of 5
Fast shipping
Translated reviews
Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 990 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 3 and 5 stars
Reset filtersS
Rating: 5 out of 5
Always perfect this box.
Translated reviews
D
Rating: 5 out of 5
Ordered and delivered as announced. Perfect service
Translated reviews
M
Rating: 5 out of 5
Compliant with the order and express delivery. Great
Translated reviews
P
Rating: 5 out of 5
The choice, the ordering process and delivery are impeccable!
Translated reviews
Y
Rating: 5 out of 5
Top as usual.
Translated reviews
M
Rating: 5 out of 5
Delivery on time. Serious company
Translated reviews
P
Rating: 5 out of 5
Fast order and delivery times.
Translated reviews
F
Rating: 5 out of 5
Compliant material, fast delivery ... perfect.
Translated reviews
A
Rating: 5 out of 5
No issues, the packages were received in good condition. However, I had to call Mondial Relay because their link to reschedule the appointment did not work on the iPhone or their website.
Translated reviews
C
Rating: 5 out of 5
Satisfied, as usual
Translated reviews
P
Rating: 5 out of 5
Good service, I recommend MV.
Translated reviews
J
Rating: 5 out of 5
Fast shipping and cheaper than at Altrick
Translated reviews
B
Rating: 5 out of 5
Perfect.
Translated reviews
J
Rating: 5 out of 5
Great! It is exactly what I wanted, and it arrived very quickly
Translated reviews
F
Rating: 5 out of 5
Always served efficiently, thank you!
Translated reviews
J
Rating: 5 out of 5
Order placed easily and delivery within a reasonable timeframe
Translated reviews
F
Rating: 5 out of 5
Very good
Translated reviews
T
Rating: 5 out of 5
Very professional site, super interesting prices. I had mistakenly chosen the wrong tire width, they corrected it immediately.
Translated reviews
T
Rating: 5 out of 5
Perfect transaction
Translated reviews
M
Rating: 5 out of 5
Top!!
Translated reviews
J
Rating: 5 out of 5
Nothing to report, perfect as usual!
Translated reviews
J
Rating: 5 out of 5
Product conforms and delivered very quickly.
Translated reviews
B
Rating: 5 out of 5
The order was delivered quickly for in-store pickup, a place always pleasant to visit.
Translated reviews
A
Rating: 5 out of 5
Top-notch follow-up!
Translated reviews
F
Rating: 5 out of 5
Nothing to say
Translated reviews
J
Rating: 3 out of 5
My last order contained only products in stock and I waited more than a week before the shipment of my order. I tried several times to reach customer service by phone, no response, and yet during business hours, I finally received a response by email telling me that my package was blocked due to a product not in stock, while it was in stock at the time of ordering.
Translated reviews
Response from Materiel-velo.com
Hello Johan,
Thank you for taking the time to share your experience with us. We are sorry to hear that your order was delayed and that you had difficulties reaching our customer service. As mentioned in our email exchanges, one of the references in your order (the SRAM quick releases) was indicated as shipping within 2-4 days, thus requiring restocking. Additionally, we had the July 14 holiday. Therefore, the shipping time was necessarily slightly longer, and we are sorry for that.
However, we remain at your disposal by email or phone during your next order to offer a gesture on a future order.
Best regards,
The Materiel-velo.com team
Thank you for taking the time to share your experience with us. We are sorry to hear that your order was delayed and that you had difficulties reaching our customer service. As mentioned in our email exchanges, one of the references in your order (the SRAM quick releases) was indicated as shipping within 2-4 days, thus requiring restocking. Additionally, we had the July 14 holiday. Therefore, the shipping time was necessarily slightly longer, and we are sorry for that.
However, we remain at your disposal by email or phone during your next order to offer a gesture on a future order.
Best regards,
The Materiel-velo.com team
S
Rating: 5 out of 5
Fast and serious service. Highly recommended.
Translated reviews
D
Rating: 5 out of 5
Material conforms to my expectations
Translated reviews
F
Rating: 5 out of 5
Great site
Translated reviews
T
Rating: 5 out of 5
Compliant with the order and fast delivery
Translated reviews
P
Rating: 5 out of 5
In line with my expectations
Translated reviews
L
Rating: 5 out of 5
Delivery conforms and is fast
Translated reviews
L
Rating: 5 out of 5
Impeccable service.
Translated reviews
C
Rating: 5 out of 5
Very satisfied
Translated reviews
L
Rating: 5 out of 5
Good reception of the package in detail and compliant packaging.
Translated reviews
P
Rating: 5 out of 5
Order received quickly.
Translated reviews
J
Rating: 5 out of 5
Very good
Translated reviews
H
Rating: 5 out of 5
Good site. Correct material availability, fast shipping.
Translated reviews