Customer reviews of MATT Racing moto

9,5 /10

Based on 563 published reviews

5 473 84% 4 59 10% 3 21 4% 2 4 1% 1 6 1%

Summary of reviews

The online store MATT Racing moto is highly praised for its exceptional product quality, particularly in leather goods such as gloves and racing suits, with many noting the superior craftsmanship and durability. Customers highlight the impressive advancements in design, such as the new knuckle protector and Pinky bridge design in the BLACK EDITION gloves, which enhance both safety and comfort. Delivery is frequently described as fast and reliable, with many expressing satisfaction in receiving their orders promptly.

Reviews 1, 3 and 4 stars

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Jessy D.

Published on 20/03/2021 à 16h48

Avoid. I won't go into detail because it's very long. I ordered a two-piece suit in 2019. Size problem, too small. The problem would come from the measurements. Let's put it this way. They took back my suit and made me a new one in after-sales service, (Under commercial gesture) I took back ALL the measurements thanks to their video (not available at the time of my first order) with a professional seamstress. Suit received late 2020. Even shorter and smaller than the first one, even though I asked for a large size. Same refrain as the first time, (It's normal, it'll get made). But when it's almost impossible to link the two pieces and close the jacket, I don't think it's a question of that. I've had other negative feedback from other people. They were very rude, telling me that it wasn't a seamstress approved by their department. Except that they don't have one, and it's impossible to take measurements on their premises. MattRacing wouldn't let me leave a review on their site, on the grounds that I'd ordered the suit earlier than the review system had been set up. Except that my second suit was delivered at the end of 2020, so after this system was set up. I would like to thank the "Société des avis garantis" for allowing me to post this review. Guaranteed reviews, of course. I also had a problem with my gloves, with fingers too short and a pinching problem on the palm, even after several months of use. On a positive note, they also made me custom gloves. Much better! The leather is good quality and the finish is pretty good, but the fit... At your own risk.

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Response from MATT Racing moto Published on 22/03/2021

We're sorry your experience with MATT Racing didn't live up to your expectations. We'd still like to thank you for underlining the fact that despite the fact that your second set of measurements was very different from the first (a case explicit in our GTCs of non-application of the after-sales guarantee), the after-sales service made the choice, as a commercial gesture, to produce a second suit as well as two other pairs of gloves entirely at its own expense. We would also like to point out that all our reviews are published and guaranteed to be completely transparent for all our customers. Because we pride ourselves on being honest and fair... Even if it's not always the best answer, we owe it to ourselves to say the same thing to everyone.

Gaëtan G.

Published on 10/02/2021 à 19h40 following a purchase from 31/10/2020

Very good combination Good quality

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Margot R.

Published on 23/01/2021 à 08h28 following a purchase from 07/12/2020

Delivery time a little long but otherwise nothing to say.

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Gaël H.

Published on 26/10/2020 à 11h25 following a purchase from 26/07/2020

Very well spent

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Guenther S.

Published on 13/10/2020 à 14h35

I placed an order in August and did not receive it today. I am extremely dissatisfied with the service!

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Response from MATT Racing moto Published on 13/10/2020

Hello Guenther!

We're sorry to keep you waiting. If you look in your customer area, you'll see that your order is being shipped. Unfortunately, the international health crisis has slowed down production and transport. We are dependent on their deadlines, which they no longer have any obligation to meet. All this, combined with a slightly late validation of the model, has resulted in an order that should arrive shortly. Don't hesitate to give us your opinion on the product.

Alain T.

Published on 12/10/2020 à 09h59 following a purchase from 28/07/2020

Hello, Very good quality leather (Kangaroo). Very good quality stitching. As far as measurements are concerned, don't order standard sizes, only made-to-measure, otherwise you'll be in for some big surprises. If they don't fit, you'll have to pay for alterations! so you might as well go to the local cobbler. For example, the wrist of my suit is 32 cm !!! my wrist is 20 cm ... Before ordering, go to "Youtube" and look for a discount code "example for a 50€ suit".... Because then it will be NO! Cdlt Tiennot Alain.

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