Customer reviews of MATT Racing moto

Super product the gloves but take well your size, they are going to exchange me mine .c my fault but very sympha they are going to change them to me.gros thank you matt racing

I was expecting something better, as we're sold a dream on the networks. But I find that the leather is of poor quality, the stitching can do better I think in terms of discretion. And in terms of finger size, sometimes very good, sometimes not... Whereas on other gloves it doesn't do that. Relatively disappointed for the price and what's advertised, but I like it all the same.

Very good product, good quality, even better than the big brands. Thank you

Great team, great gear, I'm very happy with my 2 combi's (Zen and custom) Well done Matt Racing!

Serious team, good advice from start to finish. Reasonable lead time for a custom made bike. I love the look and can't wait to ride it. Thanks to the whole team

The choice wasn't easy, as there are a multitude of companies, more or less well known, and at very different prices, to make a made-to-measure suit. I chose MATT Racing because Marion gave me excellent advice. She was able to answer all my questions and guide me in my choice, so that I didn't go for options that weren't relevant to my needs and budget. It's a rare thing these days, and I congratulate them. I highly recommend the video appointment for the measurements, and the graphic designer also gave me good advice and guidance. The announced deadline was more than met and I received my suit almost three weeks ahead of schedule. All I have to do now is gift-wrap it and put it under the Christmas tree :-) Thanks to the MATT Racing team Yann B.

Permanent advice, listening to the customer... A result beyond my expectations. Quality and design at an unbeatable value for money. Many thanks.

Very nice gloves can't wait to try them

gloves all my gloves are in l I took the same size and nickel incredible, super comfortable, top quality I've already been able to test in this weather with these gloves I do not have cold hands compared to my old at the top next order will be the combination, I do not regret my purchase

My entire group of biker friends is equipped with Matt Racing suits. Satisfied, they offered me a gift voucher so that I could have one too, so I left with an excellent a priori. At the end of 2023, I ordered a 100% customizable suit, meaning that you can not only choose the colors of your suit, but also draw precise patterns on it. The presentation photo showed a suit with a beautiful wolf design and lots of detail. First problem: there's no indication of the file formats to be transmitted. Matt Racing's promotional video vaguely states "take your crayons and draw". So I drew my combination with the help of a graphic designer who used Photoshop. After turning in the sketches, MattRacing's graphic designer contacted me, telling me that I needed images in vectorized or high-definition (HD) format. We sent the drawings in 2000x3000 resolution, a much higher resolution than HD (1280 by 720). Another reply from MattRacing: this time, "we only work in vector", so finally there's no question of HD... So I converted my HD images to vector (which, by the way, wasn't technically difficult - I can't understand why MattRacing's graphic designer couldn't do it herself) and sent the requested files. This time, MattRacing finally sent me a visual of my combination and ... the colors are nothing like those of the drawings I had sent... I made the remark and was told that I had to give RAL or PANTONE references, which I was never told at any time and, once again, I didn't understand what was stopping MattRacing from using the PANTONE colors which were closer to the drawing I had sent rather than automatically using "standard" colors which were different from the project I had sent them. So I sent them the PANTONE references and they told me it was going into production. I asked to see the finalized version and was told that it would not differ from the last visual except that the pantones requested would be applied. A few months later, I receive my suit and there's a new problem: the color of a central part of the design of my suit is different from what had been validated on the visual (blue instead of black...). I contacted the after-sales service who, after a discussion just as laborious as that with the graphics department, acknowledged the error and offered to send me a new jacket without having to send back the old one, as it was not possible to correct the area in question. Two months later, I receive the corrected jacket, and there's a new problem with the new jacket: the PANTONE colors I had sent, which had been applied to the first jacket, are no longer the same. I end up with a sort of neon green instead of yellow, and a purpleish gray instead of a dark gray. The icing on the cake: the jacket is much smaller than the first, even though I didn't ask for any change in the measurements, which were fine for the first jacket. This new jacket has been literally botched and no longer matches the pants of the suit and my gloves at all. I contacted the after-sales service again, and the explanation I was given was "I put so much pressure on production to correct the defect that they were cooler about the rest". I was offered to send back my two jackets (the new one and the old one) so that they could both be corrected (strange, as I'd been told that the first jacket couldn't be corrected). After this mishap, I no longer have any confidence. I've only sent back the last jacket that didn't work, because I've run out of patience more than a year after placing my order. I've contacted another professional who's going to re-dye the part of my first jacket that was badly made to make up for the mistake, too bad if I have to pay again. In conclusion, an experience marked by total amateurism, from the design of the jacket to the after-sales service. The suits seem to be produced in a factory in Portugal, with which MattRacing has no control over what goes on there, and in any case has very little communication. There's no way I'm going to try MattRacing again, and my friends who were already convinced of this company were extremely put off by my experience.

Very professional, attentive to the customer's project, and very satisfied with the result. I recommend it to anyone who has the possibility of riding in their own image, and with the Zen option, it's all the more convincing and the end result is clean.

Super service

Hello, The team is very efficient, gives very good advice The leather is on a par with the biggest brands Thank you very much 🙂

Very good quality leather. Marion at her best. I highly recommend the visio for the quotation of the made-to-measure. Production time respected.

A team that listens to the customer, incredible product quality (even better than I expected) and customizable Thank you very much for your kindness and your product quality.

Really great gloves, thanks

Amazing Quality and detail, super happy with my suit! Get your custom gear from Matt Racing, Glives are amazing as well!

Corresponds well to my requests and my size, I am very satisfied with my suit. Great job.

A top team

Hello, it took me 2 and a half months instead of 15 days to receive my parcel. The product is fine but the fact that I don't have any tracking on where the parcel is.

A mixed experience, a very long delay I find, a month and a half before receiving the pair. The pair is good to see when I go riding, the axis of improvement is the seam that is felt at the shoot while I took the version with the seams on the outside. Sincerely Nicolas

Very reactive in case of problems Order conforms to my expectations Nothing more to say ✌️

A top team, responsive and available for all your questions.

Very good communication. Design respected despite its complexity. Size is perfect. The only downside is that the gold is ochre yellow.

Thank you for your professionalism and responsiveness. I recommend everyone to order on your website. Thanks to Marion for our exchanges on WhatsApp and by email Eric

Good advice, quick response, nice design for a personalized pair of gloves. I recommend

Really top-notch... the combi is perfect... a superb team... Long live mattracing

Perfect, the advice was there, very satisfied with my purchase, I highly recommend it!

Thank you very much! ✌🏼

Magnifique, rapport qualité prix très bien la qualité très très bien et au rendez-vous je recommande

Super communication

Two kangaroo suits purchased from MattRacing since 2022. Customization, quality and customer service are top-notch, it's hard to beat them in the trade. 200% recommendation, go for it!

Gloves well received, and what can I say, they have nothing to envy the biggest brands. better sensations than in my Alpinestars GP, and top finishes. I'm a fan

Wrong choice of gloves. Too thick and warm. I thought they were thinner gloves. I've been badly advised, they should send a glove so that we can see how it feels, personally I'm not going to use them much. 200€ spent for nothing.

Super-quality combination and top-notch team

Nickel-plated made-to-measure suit. Very attentive. Highly recommend

Super combination of top quality and perfect video measurement, I'm very satisfied.

Super quality product for a very reasonable price. Top-notch customer service!

Combined with unbeatable value for money and excellent customer service.

Top quality 🙂👍🏻