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D
Rating: 3 out of 5
Very long delay
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Customer reviews of MATT Racing moto
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9,5
/10
Overall rating: 9,5 out of 10
Based on 563 published reviews
Summary of reviews
The online store MATT Racing moto is highly praised for its exceptional product quality, particularly in leather goods such as gloves and racing suits, with many noting the superior craftsmanship and durability. Customers highlight the impressive advancements in design, such as the new knuckle protector and Pinky bridge design in the BLACK EDITION gloves, which enhance both safety and comfort. Delivery is frequently described as fast and reliable, with many expressing satisfaction in receiving their orders promptly.
3 star reviews
Reset filtersM
Rating: 3 out of 5
Product indicated as in stock at the time of order while it was not available, resulting in a 1-month delay, but otherwise a very good product.
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B
Rating: 3 out of 5
Everything is good except for the forearms and calves being too tight.
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T
Rating: 3 out of 5
The manufacturing time is long (more than 5 months between the order and receipt). The finish of the suit is of good quality, however, I expected to have a fit more tailored to my measurements thanks to the custom-made option (especially around the legs). There is too much leather around the thighs, even in the "circuit" position on the bike, which causes really unsightly folds (too much margin around the hips/thighs?). It is sure that it will be comfortable but for custom-made, I still find it very disappointing.
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Response from MATT Racing moto
Hello Thomas, thank you for highlighting the quality of our products because indeed to have a suit made to measure and by hand takes time but these 5 months it took for yours also includes the time taken to transmit your measurements and the various treatments of your graphic requests regarding the customization of your suit and this time is specific to each client as everyone takes the necessary time to develop their personalized suit project. Regarding the result in relation to the provided measurements, the ZEN option (at the time of your purchase) which is now included in the "custom-made" pack would have allowed you to avoid this disappointment by checking your measurements and your build thanks to a first fitting suit. Know that we also offer a suit alteration service if needed.
M
Rating: 3 out of 5
Overall glove is decent for the price. Cuffs run a little short, when I put on suit the Velcro around forearm doesn’t close. Wouldn’t buy these gloves again, but for really really skinny people it might be ok.
S
Rating: 3 out of 5
I was expecting something better, as we're sold a dream on the networks. But I find that the leather is of poor quality, the stitching can do better I think in terms of discretion. And in terms of finger size, sometimes very good, sometimes not... Whereas on other gloves it doesn't do that. Relatively disappointed for the price and what's advertised, but I like it all the same.
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Response from MATT Racing moto
Hello Laurent,
Thank you for your feedback, which allows us to clarify that our suits are made of cowhide (or kangaroo leather for yours) and not knight's armor (metal). In the event of a fall, as was the case for you, they allow you to "absorb" the shocks for yourself and keep your body intact. So, yes, your suit has suffered... In your place, and that's its only purpose for us: TO PROTECT YOU.
We don't sell dreams, we sell wetsuits! That's why you came back to us to order a new one...
Thank you for your feedback, which allows us to clarify that our suits are made of cowhide (or kangaroo leather for yours) and not knight's armor (metal). In the event of a fall, as was the case for you, they allow you to "absorb" the shocks for yourself and keep your body intact. So, yes, your suit has suffered... In your place, and that's its only purpose for us: TO PROTECT YOU.
We don't sell dreams, we sell wetsuits! That's why you came back to us to order a new one...
S
Rating: 3 out of 5
Hello, it took me 2 and a half months instead of 15 days to receive my parcel. The product is fine but the fact that I don't have any tracking on where the parcel is.
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N
Rating: 3 out of 5
A mixed experience, a very long delay I find, a month and a half before receiving the pair. The pair is good to see when I go riding, the axis of improvement is the seam that is felt at the shoot while I took the version with the seams on the outside. Sincerely Nicolas
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C
Rating: 3 out of 5
Product corresponds to my expectations, delivered relatively quickly. On the other hand, the pair of gloves smells extremely unpleasant, to say the least............ (the inside of the gloves of course !!!!!)
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Response from MATT Racing moto
Hi Christophe,
The unpleasant smell of your gloves is due to the fact that they are lined with goat leather on the inside, which is softer and more supple for greater comfort. But don't worry, the smell goes away with time.
The unpleasant smell of your gloves is due to the fact that they are lined with goat leather on the inside, which is softer and more supple for greater comfort. But don't worry, the smell goes away with time.
D
Rating: 3 out of 5
Extremely long after-sales service times
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Response from MATT Racing moto
Hi Davy,
We're sorry to hear about your experience. We try to be as reactive as possible when it comes to after-sales service, and we're glad that everything turned out fine in the end.
We're sorry to hear about your experience. We try to be as reactive as possible when it comes to after-sales service, and we're glad that everything turned out fine in the end.
S
Rating: 3 out of 5
Great price and fast delivery. I can't go back to the Gant review. So I'm putting it here: The quality is there. However, the feeling is not. You feel like you're driving with winter gloves on. It's difficult to feel the gas pedal, the brake, etc.... Even handling the helmet, etc... I've only used them on the road for the moment. I'll give it a try on the racetrack though, and change my mind if necessary.
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C
Rating: 3 out of 5
Aesthetically, the suit is very pretty, but the manufacturing quality is not satisfactory. I chose the track option, which is to be expected, but I think it's really too big around the buttocks and lower back, and the material used around the knees is already torn after two sessions. Other drawbacks: the seam around the wrist is also torn.
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Response from MATT Racing moto
Hello Christine,
As explained, when our customers ask for a "track-ready" version when we take their measurements, we add material to the buttocks to simplify the "head-in-the-bubble" position that drivers take when racing. In fact, when you stand up straight, this added material makes a crease. But the aim is to be comfortable on the track.
Concerning the premature defects on your suit, it seems to me that an after-sales service request is underway for the replacement of these areas (as the suit is hand-made, certain defects may occur, which we take full responsibility for). Our priority remains customer satisfaction with our products, which we are constantly improving with your feedback.
As explained, when our customers ask for a "track-ready" version when we take their measurements, we add material to the buttocks to simplify the "head-in-the-bubble" position that drivers take when racing. In fact, when you stand up straight, this added material makes a crease. But the aim is to be comfortable on the track.
Concerning the premature defects on your suit, it seems to me that an after-sales service request is underway for the replacement of these areas (as the suit is hand-made, certain defects may occur, which we take full responsibility for). Our priority remains customer satisfaction with our products, which we are constantly improving with your feedback.
C
Rating: 3 out of 5
It's a pity that the delivery time was so long ( 5 weeks ) because the quality of the gloves is top !!!
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P
Rating: 3 out of 5
The product itself nothing to say but delaie level delivery because product rupture I expected a commercial gesture from you other than a key ring cordially
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O
Rating: 3 out of 5
Three stars because of bad experience, no stock, bad price, fortunately they are comfortable and aprioris good quality.
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Response from MATT Racing moto
Hi Olivier,
I'm really sorry you had to wait longer than expected because our gloves were out of stock during the sales. What was the problem with the price? Our gloves were advertised at 99€ and according to your order, that's the price you paid. So what's the problem with the price?
In any case, thank you for pointing out the quality of the product!
I'm really sorry you had to wait longer than expected because our gloves were out of stock during the sales. What was the problem with the price? Our gloves were advertised at 99€ and according to your order, that's the price you paid. So what's the problem with the price?
In any case, thank you for pointing out the quality of the product!
N
Rating: 3 out of 5
The quality of the product is very good, and taking measurements is not as easy as it seems. Just a small downside: communication is not always easy.
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A
Rating: 3 out of 5
Package well received, nothing to say about the cut, just a downside on the color, I imagined it a little more "red".
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K
Rating: 3 out of 5
Hello, the measurements are perfect. However, the sleeve ties are already giving way... disgusting to see that as soon as you open the parcel!
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Response from MATT Racing moto
Hi Kevin,
Sorry to hear about this little design flaw. Don't hesitate to contact the after-sales service by e-mail so that they can take care of it as soon as possible.
Sorry to hear about this little design flaw. Don't hesitate to contact the after-sales service by e-mail so that they can take care of it as soon as possible.
L
Rating: 3 out of 5
Very responsive customer service and a very pleasant team. However, after a telephone conversation with a sizing advisor, the suit didn't fit me very well, to be seen over time when the leather has worked. Otherwise, it's a super-quality product at first glance, and really pretty.
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A
Rating: 3 out of 5
Passionate, friendly, responsive and attentive team. Made-to-measure suit ordered on March 3 and received on May 22, a 70-day lead time. Very nice product. The quality of manufacture and finish is very satisfactory, with a few minor niggles such as the chest panels not aligned on either side of the zipper. The level of protection is very high, with "smooth way" protection on shoulders, elbows, knees, back, coccyx and chest. Foams on the hips. Double leather buttocks. Tips to avoid misunderstandings and disappointment despite the high quality of the product: Exchange sufficiently on the desired colors. Be very precise when taking measurements. As far as I'm concerned, the jumpsuit I received, though not yet "made", is already wide in the thighs and very wide in the bust.
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A
Rating: 3 out of 5
Hello, Very good quality leather (Kangaroo). Very good quality stitching. As far as measurements are concerned, don't order standard sizes, only made-to-measure, otherwise you'll be in for some big surprises. If they don't fit, you'll have to pay for alterations! so you might as well go to the local cobbler. For example, the wrist of my suit is 32 cm !!! my wrist is 20 cm ... Before ordering, go to "Youtube" and look for a discount code "example for a 50€ suit".... Because then it will be NO! Cdlt Tiennot Alain.
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