Customer reviews of Maxxidiscount.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 202 published reviews
5 1 805 82% 4 224 10% 3 56 3% 2 39 2% 1 78 4%

Reviews 2 and 3 stars

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M
mylene M.
Rating: 2 out of 5
following a purchase from 26/05/2025
Item conforms to the description, delivery time not respected, high shipping costs.
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joszeph V.
Rating: 3 out of 5
following a purchase from 16/03/2025
Of course! Here is a positive and well-written review on Maxidiscount: --- ⭐⭐⭐⭐⭐ An excellent shopping experience! I recently ordered from Maxidiscount and I am very satisfied with my experience. The site offers a wide range of products at very attractive prices, well below those of major brands. The delivery was fast and careful, and the customer service was able to answer my questions with professionalism and responsiveness. The product I received matched the description perfectly and was in excellent condition. I highly recommend Maxidiscount to anyone looking for good deals without compromising on service quality. A great discovery
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Sophie T.
Rating: 3 out of 5
following a purchase from 26/01/2025
Of my entire order, one ramekin arrived completely broken. More effective packaging or a fragile label would have been a plus to avoid losing any items.
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Response from Maxxidiscount.com
Hello Sophie,

Thank you for taking the time to share your feedback. We're sorry to hear that your order arrived with a damaged item. We appreciate your suggestion regarding packaging and labeling, and will look into it to improve our services. Please do not hesitate to contact us for a replacement. Your satisfaction is our top priority.

Yours faithfully
The Maxxidiscount team
A
Angélique G.
Rating: 3 out of 5
following a purchase from 06/01/2025
I have a defective item in my order and I don't know how to send them a message.
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claude H.
Rating: 3 out of 5
following a purchase from 28/11/2024
difficulty in tracking my order and long delivery time (3 weeks) order corresponds to my expectations.
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Jean-Claude D.
Rating: 2 out of 5
following a purchase from 20/11/2024
Delivery much too long, arrived after complaint!
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estelle C.
Rating: 3 out of 5
following a purchase from 10/09/2024
Product conforms to order but shipping time very very long!
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Marion J.
Rating: 2 out of 5
following a purchase from 08/09/2024
I requested a return but never received a return slip despite sending two messages. I tried to call but customer service is unreachable.
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Lynda M.
Rating: 3 out of 5
following a purchase from 09/08/2024
The expedition is very long indeed
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Celine N.
Rating: 2 out of 5
following a purchase from 22/07/2024
Hello My opinion...the shipment is long and upon receipt there are two unpleasant surprises: one that your service has resolved by reimbursing me for the erasers and the other I am still waiting for concerning the non-receipt of the non-received agenda. So my opinion of this site is very mixed.
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Hafsoi M.
Rating: 2 out of 5
following a purchase from 13/07/2024
Well received but average quality. The handle broke after 2 weeks of use.
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Sisley V.
Rating: 2 out of 5
following a purchase from 13/07/2024
One of the two products I received does not match my order. Customer service is difficult to contact to deal with this error.
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Jodelle E.
Rating: 3 out of 5
following a purchase from 02/07/2024
The items are really beautiful and I received my parcel in less than a week.
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Rutger K.
Rating: 2 out of 5
following a purchase from 16/06/2024
Half of the items I ordered were the wrong items. Different size than requested
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Muriel S.
Rating: 3 out of 5
following a purchase from 31/03/2024
Accessible, customer-friendly site
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Gérard S.
Rating: 3 out of 5
following a purchase from 31/03/2024
Disappointed with the product Bad choice on my part
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Ghyslaine P.
Rating: 3 out of 5
following a purchase from 30/01/2024
The gift is not yet offered.
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Yasmina L.
Rating: 3 out of 5
following a purchase from 22/01/2024
Satisfied with my purchases. The downside is that delivery takes far too long.
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Anne-Sophie Q.
Rating: 3 out of 5
following a purchase from 27/11/2023
Freight charges
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Aline B.
Rating: 3 out of 5
following a purchase from 16/11/2023
Received 2 days late
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Nadine D.
Rating: 3 out of 5
following a purchase from 01/11/2023
It may not be your fault, but my parcel did not arrive at the relay point I had indicated. Knowing that I ordered from another store the same day and it was delivered to the original relay point. Your prices are not expensive. Products well packaged. But not satisfied with the delivery.
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Farida D.
Rating: 2 out of 5
following a purchase from 21/10/2023
Medium quality
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Claude S.
Rating: 2 out of 5
following a purchase from 13/09/2023
Plastic box damaged because of very basic protection of the package.
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bortoletto A.
Rating: 3 out of 5
following a purchase from 29/08/2023
oggetto n.3 Skylander night swift buoni prezzi ,giocattoli perfettamente funzionanti , ma pacco consegnato aperto meglio chiudere il pacco con più nastro
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Dorothee C.
Rating: 2 out of 5
following a purchase from 03/08/2023
2 products ordered only 1 in the package and after making a complaint I was told "out of stock we preferred to send you only one" but I was not warned and they waited for my complaint to reimburse me and no gesture on the shipping costs which are very expensive...
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Gessica M.
Rating: 3 out of 5
following a purchase from 19/08/2023
Lots of nice things for sale but the site could be improved. What's more, I haven't even figured out how to return an item yet.
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Jasna Z.
Rating: 2 out of 5
following a purchase from 19/08/2023
the product sent to me was slightly damaged
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Malika Z.
Rating: 2 out of 5
following a purchase from 16/08/2023
Missing 2 items. I made a claim and no return. Very disappointed
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Response from Maxxidiscount.com
Below is our message following your complaint of August 23:

-------------------------------

Dear customer,

thank you for your message.

We apologize for the inconvenience.

A refund of 3.38 was issued today via Paypal,

Yours sincerely
Customer service

Maxxidiscount.com
----------------------------------

Please do not reply to this email.
Login to your account to send us your message,
or
https://www.maxxidiscount.com/fr/contactez-nous
C
Céline M.
Rating: 3 out of 5
following a purchase from 12/08/2023
The return policy is not clear enough, very difficult to reach customer service.
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Elisa Q.
Rating: 3 out of 5
following a purchase from 11/08/2023
Attractive price. Correct delivery time. Agenda received damaged... The cover must have been folded for a while.
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Steeve M.
Rating: 2 out of 5
following a purchase from 29/07/2023
The satchel looks sturdy but it's not the model we ordered.
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Océane C.
Rating: 2 out of 5
following a purchase from 09/07/2023
I received 2 out of 3 pink baby bottles when there was only supposed to be 1... I would have liked to be able to exchange them as they were for a little boy, but I couldn't reach customer service...
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Ruud W.
Rating: 3 out of 5
following a purchase from 12/05/2023
It took a very long time for the product to arrive.
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Emilie R.
Rating: 3 out of 5
following a purchase from 30/05/2023
Delivery time much longer than indicated. Impossible to get them on the phone and zero response to messages. However, I managed to get my order.
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valerie R.
Rating: 3 out of 5
following a purchase from 20/05/2023
Poor packaging of fragile items
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A
ANTONIO A.
Rating: 2 out of 5
following a purchase from 02/04/2023
Price super on the other hand shipping costs too high ... more the bag was badly folded in the package and therefore arrived damaged, torn ... I sent a SAV by mail and several calls but without answers unfortunately ... so new product, quite expensive with the shipping costs damaged ...
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Response from Maxxidiscount.com
Hello,
Thank you for your feedback.
However, we do not have any record of your emails on the support.

An email should be sent to :
https://www.maxxidiscount.com/fr/contactez-nous
or to [email protected]

Thank you for your feedback,

Sincerely,

Maxxidiscount
J
JOEL D.
Rating: 2 out of 5
following a purchase from 08/03/2023
We bought a wheeled binder a couple of weeks ago, the telescopic handle is already broken despite its normal use. Can the item be replaced? Thank you for your answer.
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Anne C.
Rating: 3 out of 5
following a purchase from 26/02/2023
Overall satisfied, however I paid 2x more for a pencil sharpener than in the store .... I will not be ordering again.
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Response from Maxxidiscount.com
Hello Ms. Cado

We thank you for your opinion!

Kind regards
The Maxxidiscount team
A
Alexia M.
Rating: 3 out of 5
following a purchase from 07/02/2023
Well
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Response from Maxxidiscount.com
Hello Mrs. Mauviere

Thank you for your opinion. Our team is happy to have been able to satisfy you and hopes to see you again very soon!

Kind regards
The Maxxidiscount team
H
Hmamibakar O.
Rating: 2 out of 5
following a purchase from 13/01/2023
Satisfied with the product but catastrophic delivery by the post office, damaged parcel and letter box almost broken by the Colissimo deliveryman, not ready to recommend if you only delivered with this mediocre company.
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