Customer reviews of Méanail Paris

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 9 071 published reviews
5 6 904 76% 4 1 188 13% 3 390 4% 2 239 3% 1 350 4%

Summary of reviews

The store consistently delivers on product quality, with many reviews praising durable items, beautiful colors, and reliable performance that meet expectations. Customers highlight fast and smooth delivery, well-packaged orders, and experience of responsive, professional after-sales support. They also emphasize strong reliability and seriousness from the company, with repeat purchases, easy-to-use tools like the sander and nail drill, and overall satisfaction with the shopping experience. Positive mentions include a seamless ordering process, helpful customer service, and high value for money across multiple products.

1 star review

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D
Delphine S.
Rating: 1 out of 5
following a purchase from 15/12/2024
Sander that no longer works after 3 uses, lamp that takes 3 hours to dry
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Marta G.
Rating: 1 out of 5
following a purchase from 09/12/2024
light does not work
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Stephanie B.
Rating: 1 out of 5
following a purchase from 26/12/2024
I never received my order
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Virginie D.
Rating: 1 out of 5
following a purchase from 25/12/2024
3 weeks and still no parcel!
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Federica M.
Rating: 1 out of 5
following a purchase from 23/12/2024
My order never arrived
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Habiba Z.
Rating: 1 out of 5
following a purchase from 23/12/2024
Received order on time Very good
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Sjaan B.
Rating: 1 out of 5
following a purchase from 17/12/2024
Slow delivery Poor communication
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Giuseppina Luciana V.
Rating: 1 out of 5
following a purchase from 22/12/2024
Very bad experience. Although a slowdown in delivery time at Christmas time is understandable, however, this delay is no longer justifiable: I don't have the package, I don't have the money, I have no feedback from the 'company ( no apology request..).Contacted by me , recently, I was told that the package will arrive. It has not yet arrived. I specify that it was supposed to be a gift. I hope that, in the meantime, the recipient does not independently buy what I had decided to give her!
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Sylvie Carmen N.
Rating: 1 out of 5
following a purchase from 19/12/2024
One star is still too many! My parcel was missing a ballet set (the one my daughter really wanted) which was reimbursed after I complained. How is it possible that we can order when they are out of stock?
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Cecile R.
Rating: 1 out of 5
following a purchase from 17/12/2024
Late delivery. No information on delivery stages.
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Nicole V.
Rating: 1 out of 5
following a purchase from 18/12/2024
The device does not work and the varnish does not hold
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Karine B.
Rating: 1 out of 5
following a purchase from 17/12/2024
Very disappointed with my products Some of the polishes I received are completely empty! Clearly I don't recommend
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Mathilde G.
Rating: 1 out of 5
following a purchase from 16/12/2024
When I ordered I was supposed to have a free gift and I received absolutely nothing.
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Barbaire D.
Rating: 1 out of 5
following a purchase from 11/12/2024
I have not received my order
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Carine A.
Rating: 1 out of 5
following a purchase from 16/12/2024
Package not received
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Ana M.
Rating: 1 out of 5
following a purchase from 15/12/2024
I bought a nail lamp. The cable where it plugs in does not work. When you place the order it says that they send you a phantom gift valued at 14 euros and instead they send you some nail stickers that are not worth a euro. They charge shipping costs on returns. I do not recommend it
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Charlène B.
Rating: 1 out of 5
following a purchase from 19/11/2024
I'm not satisfied, I asked for a return because of a duplicate gift, I was told that I would be reimbursed and today it's been 1 month, still no reimbursement.
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Cristina G.
Rating: 1 out of 5
following a purchase from 11/12/2024
Package received completely broken..customer service responds once in a while....
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Frederic C.
Rating: 1 out of 5
following a purchase from 10/12/2024
Hello, I sent you an e-mail after Christmas and, unless I'm mistaken, I haven't received any return concerning my request. In fact, the package I ordered was ordered twice, so I was asking you for the product to return to you. Thank you for your feedback. Sincerely F-CHAMPEY
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Séverine T.
Rating: 1 out of 5
following a purchase from 04/12/2024
2 orders shipped and never received
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Fabio G.
Rating: 1 out of 5
following a purchase from 09/12/2024
Oven not working
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Manuela A.
Rating: 1 out of 5
following a purchase from 07/12/2024
I placed an order. The parcel was delivered in a locker but the locker was empty. I had to call Mondial Relay who told me that the parcel would be re-delivered. Finally it went back to the sender, the order was reimbursed at no time did I get a message from you explaining what was going on with my order or offering to send another parcel. I am very disappointed.
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Lucrezia D.
Rating: 1 out of 5
following a purchase from 06/12/2024
Valuable brand for a durable and satisfying home manicure
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Valerie G.
Rating: 1 out of 5
following a purchase from 08/12/2024
Order not received to date and ordered on the 22nd. No response to my emails requesting delivery information. Still waiting
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Severine D.
Rating: 1 out of 5
following a purchase from 08/12/2024
UV unit plug not working great 😥
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Juliette V.
Rating: 1 out of 5
following a purchase from 06/12/2024
The UV lamp does not work and there is no response from the after-sales service.
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Carine L.
Rating: 1 out of 5
following a purchase from 07/12/2024
I am still waiting for my parcel!!!
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Elise F.
Rating: 1 out of 5
following a purchase from 30/11/2024
Disappointed as I received the same box 2 times, I'm waiting to hear from them again.
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Cloe F.
Rating: 1 out of 5
following a purchase from 05/12/2024
Some items were missing from the order
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Tery L.
Rating: 1 out of 5
following a purchase from 04/12/2024
I have not received my parcel
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David K.
Rating: 1 out of 5
following a purchase from 03/12/2024
Following my order that I placed with you, I did not receive my package and no response from your after-sales service within 24 hours. They replied 5 days later, so I had to reject my payment on my PayPal account.
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Sandrine M.
Rating: 1 out of 5
following a purchase from 25/11/2024
Perfect
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Elena C.
Rating: 1 out of 5
following a purchase from 02/12/2024
I ordered the Sphere Kit and they brought me the Ruby kit. The accessories are the same but the lamp is different and the price is very different.
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Lauriane B.
Rating: 1 out of 5
following a purchase from 02/12/2024
Never received my parcel so no Christmas presents for a family member. Very disappointed
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Sophie M.
Rating: 1 out of 5
following a purchase from 02/12/2024
Not received and refunded
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Emilie C.
Rating: 1 out of 5
following a purchase from 30/11/2024
Order delivered at 01:00 to the requested relay point
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Daniela S.
Rating: 1 out of 5
following a purchase from 09/11/2024
order not received, no status information!!!
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Magalie P.
Rating: 1 out of 5
following a purchase from 01/12/2024
I won't talk about the quality of their products, I don't know. I placed an order two days after the pack I had ordered was reduced by €10, and I asked them if it would be okay if I returned my pack, and recommended a new one with ten euros less, or if there was any possibility of a commercial gesture. I was told that this was not possible. So I'm not going to get the package back and buy a pack during Black Friday and after Black Friday make it even cheaper for me, it's a commercial scam.
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Agnes M.
Rating: 1 out of 5
following a purchase from 01/12/2024
I received someone else's order Despite 4 emails, no one told me how to receive my order Agnes marchand 24 rue beletre 18600 sancoins [email protected] Or [email protected]
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Shirley A.
Rating: 1 out of 5
following a purchase from 30/11/2024
Extremely disappointed by the delivery (20 days to receive the order when the site announced 3 to 6 working days) and catastrophic customer service who, when contacted, pretended not to understand the problem of a tripled delivery time. I wouldn't recommend them!
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