Customer reviews of Méanail Paris

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 9 071 published reviews

Summary of reviews

The online store Méanail Paris is praised for its exceptional product quality, with numerous reviews highlighting the effectiveness and durability of items such as the nail drill and various varnishes. Customers express satisfaction with their purchases, often noting the attractive colors and ease of use of the products. Delivery is frequently recognized as efficient, with many orders arriving quickly and in good condition, even during peak times like the Christmas season.

Reviews 1, 2, 3 and 4 stars

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M
Marine
Rating: 4 out of 5
Well
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Response from Méanail Paris
Dear Marine,We thank you for your comment.very nice day,Inès - Méanail Paris
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Jean-Luc
Rating: 4 out of 5
Well
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Response from Méanail Paris
Dear Jean-Luc,We thank you for your comment.very nice day,Inès - Méanail Paris
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Sam
Rating: 4 out of 5
Colors quite different from the site but good quality. Fast shipping
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Response from Méanail Paris
Hello,We thank you for your comment.we regularly update our visuals so that they are as representative as possible of the real color of our semi-permanent varnishes. But the color rendered on your screen also depends a lot on the resolution of this screen... Very nice day,Ines - Méanail Paris
S
sandrine
Rating: 4 out of 5
a lot of waiting for the delivery which was compensated by a commercial gesture so I am rather satisfied
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Response from Méanail Paris
Dear Sandrine,I am forwarding your message to all our teams who strive every day to offer a great experience to our customers.very nice day,Inès - Méanail Paris
M
Marie
Rating: 2 out of 5
The colors are very beautiful and the texture is top but the base and the top do not hang the varnish does not hold
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Response from Méanail Paris
Dear Marie,Can you send us an email mentioning the problem via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
L
léa
Rating: 3 out of 5
For the price the packaging was really damaged the gifts were dirty
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Response from Méanail Paris
Dear Léa,We are sorry to hear that you received your package damaged. We will pass on your comments and hope to keep your trust. Very nice day,Ines - Méanail Paris
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Alicia
Rating: 4 out of 5
The products are good, but compared to the drying between the different layers, 120 seconds is not enough despite thin layers of varnish The solvent is almost ineffective it should think of another formula otherwise well packed package
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Response from Méanail Paris
Dear Alicia,I am sorry to hear that you are disappointed with our lamp.Can you please elaborate on your comment? Is it the heat of the UV/LED that you don't feel? The varnish doesn't dry? Very nice day,Inès - Méanail Paris
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Sylviane
Rating: 3 out of 5
Not quite the desired pink
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Response from Méanail Paris
Dear Sylviane,Can you tell us more about your color choice? We can advise you and help you to choose.Know that we regularly update our visuals so that they are as representative as possible of the real color of our semi-permanent varnishes. But the color rendered on your screen also depends a lot on the resolution of this screen.Very nice day,Ines - Méanail Paris
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Charline
Rating: 4 out of 5
Very good. Fluid, ergonomic, very clear.
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Response from Méanail Paris
Dear Charline,We thank you for your purchase and are happy that our site satisfies you.Very nice day,Inès - Méanail Paris
M
Mallaury
Rating: 4 out of 5
I was very pleased with the service I received from the company. Return of the packageIdeal sander...
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Response from Méanail Paris
Dear Mallaury,Thank you for sharing your experience with us.I will pass on your message to all our teams who strive every day to offer a great experience to our customers.Very nice day,Inès - Méanail Paris
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Khadidiatou
Rating: 3 out of 5
Fast delivery and well packaged
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Response from Méanail Paris
Hello,We thank you for your comment, it is with great care that we prepare the orders... Very nice day,Ines - Méanail Paris
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Juline
Rating: 3 out of 5
my varnish lasts only 4 days, I apply it probably badly, I am not professional
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Response from Méanail Paris
Dear Juline,Concerning the hold of the varnish, can you give us more details about the steps carried out for the application of the varnish? Very nice day,Inès - Méanail Paris
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Camille
Rating: 2 out of 5
Doesn't fit at all...And yes I did follow the necessary steps
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Response from Méanail Paris
Dear Camille, I am sorry to hear that you are disappointed by our products. Did you take care to edge your nail and not to touch the cuticles? Indeed, if the nail polish is put on the cuticles, there is a risk that the nail polish will come off quickly. If you have greasy nails (which often explains why the nail polish does not last as long), put the emphasis on the preparation of your manicure (very important!): Do not hesitate to contact us if you need further advice. We're here to listen to you. Have a great day, Inès - Méanail Paris
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Sabine
Rating: 4 out of 5
Very fast
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Response from Méanail Paris
Dear Sabine,The entire Méanail Paris team is delighted with your comment.we do everything we can day after day to ensure that our customers have a great experience.very nice day,Inès - Méanail Paris
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Céline
Rating: 4 out of 5
Only the slow loading of the site in general is a negative point, otherwise everything else is satisfactory!
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Response from Méanail Paris
Dear Céline,Thank you for sharing your comments with us, which will be shared with our teams.very nice day,Inès - Méanail Paris
H
Harena
Rating: 4 out of 5
Some bugs encountered while browsing the site, especially in the image scrolling for a product (nail sander).
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Response from Méanail Paris
Hello,Thank you for sharing your comments with us,which will be shared with our teams.very nice day,Inès - Méanail Paris
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Brigitte
Rating: 1 out of 5
poor product description
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Response from Méanail Paris
Dear Brigitte,Concerning our description of the Cleaner/Remover duo, we are listening to you to understand what was not satisfactory in your experience.Very nice day,Inès - Méanail Paris
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Julien
Rating: 4 out of 5
Delivery a little long but product well received and top for the price!
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Response from Méanail Paris
Dear Julien,We thank you for your comment.very nice day,Inès - Méanail Paris
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Gwenaelle
Rating: 4 out of 5
good, package received one week after the day of order
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Response from Méanail Paris
Dear Gwenaelle,Thank you for taking the time to share your experience with us.very nice day,Inès - Méanail Paris
S
Sara
Rating: 4 out of 5
always very good but the delivery was a little long ^^ , otherwise perfect as usual
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Response from Méanail Paris
Dear Sara, Thank you for taking the time to share your experience with us.
M
Mélanie
Rating: 4 out of 5
Very slow site, I gave up several times! Great to start! Colors at the top although some are not the same as the packaging or the presentation on the site! The effect is immediately bright and remains long for my part a week in semi-permanent, and 2 / 3 weeks for those with the base gel! The gel is perfect for people who have soft nails! It takes patience at the beginning not to have a sloppy rendering and that hold less long but we quickly take the hand! Count 30 min for the semi and 1h to 2h if you make the gel with semi on top! In addition without animal materials and tests on animals, level quality-price ratio it is top!
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Response from Méanail Paris
Dear Melanie,Thank you for taking the time to share your beauty experience with us. We are delighted that you found your happiness with us and we hope to satisfy you for a long time to come! Very nice day,Inès - Méanail Paris
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Frédérique
Rating: 4 out of 5
Good products received on time
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Response from Méanail Paris
Dear Frédérique,Thank you very much for your little word.Very nice day,Inès - Méanail Paris
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sylvie
Rating: 3 out of 5
Received on time
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Response from Méanail Paris
Dear Sylvie,Thank you for your comment.very nice day,Inès - Méanail Paris
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Marine
Rating: 4 out of 5
The delivery box was a little bare but the timing and delivery itself was perfect. Nothing to say and in the respect of the sanitary rules.
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Response from Méanail Paris
Dear Marine, Thank you for taking the time to share your experience with us.
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Elodie
Rating: 3 out of 5
The navigation is not obvious and sometimes the product description is not great
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Response from Méanail Paris
Dear Élodie,Thank you for sharing your comments with us, which will be shared with our teams. Very nice day,Inès - Méanail Paris
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Gaelle
Rating: 4 out of 5
Very well done, clear site.
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Response from Méanail Paris
Dear Gaelle,We thank you for your purchase and are happy that our site satisfies you.Very nice day,Inès - Méanail Paris
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Chloe
Rating: 3 out of 5
Many products do not last long
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Response from Méanail Paris
Dear Chloe, I am sorry to hear that you are disappointed with our products. Did you take care to edge your nail and not to touch the cuticles? Indeed, if the nail polish is placed on the cuticles, there is a risk that the nail polish will come off quickly. If you have greasy nails (which often explains why the nail polish does not last as long), put the emphasis on the preparation of your manicure (very important!): Do not hesitate to contact us if you need further advice. We're here to listen to you. Have a great day, Inès - Méanail Paris
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Camille
Rating: 4 out of 5
Very good site with many choices.
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Response from Méanail Paris
Dear Camille,The Méanail Paris team thanks you for your comment.very nice day,Inès - Méanail Paris
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Adelaide
Rating: 4 out of 5
Very well done
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Response from Méanail Paris
Dear Adelaide,Thank you for your comment.very nice day,Inès - Méanail Paris
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Léonie
Rating: 4 out of 5
Well organized and clear but a little slow
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Response from Méanail Paris
Dear Léonie,Thank you for taking the time to share your experience with us.Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 1 out of 5
The varnish does not hold it falls whole shortly after the installation (well done installation) The power supply unit caught fire and no response from the SAV
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Response from Méanail Paris
Hello,Concerning the nail polish, can you give us more details about the steps taken for the application of the nail polish?moreover, after checking on our side, we have not received any message from you. Please tell us how you got in touch with us... We will of course do what is necessary for you and we will contact you immediately by email... Very nice day,Ines - Méanail Paris
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Evelyne
Rating: 4 out of 5
easy and precise
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Response from Méanail Paris
Dear Evelyne,Thank you for your comment.very nice day,Inès - Méanail Paris
M
Mélanie
Rating: 4 out of 5
Order processed and received quickly. I was attracted by the colors of the nude and summer vibes kits! I am not a beginner in the application of semi and you have to be careful and only apply very very thin layers even if you feel that it does not cover... even if you have to do 3 layers... otherwise the varnish will blister because it is polarized only on the top and you have to start your semi again the next day! This was not the case with the brand of nail polish I usually use... but once I understood that, the colors are beautiful, shiny and hold perfectly!
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Response from Méanail Paris
Dear Melanie, Thank you for taking the time to share your beauty experience with us. Very nice day,Inès - Méanail Paris
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Stephanie
Rating: 4 out of 5
Delivery time a little long after payment
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Response from Méanail Paris
Dear Stéphanie,We apologize for the delivery problem.we will check the delivery tunnel with Mondial Relay, our partner for France, to understand the delay.very nice day,Inès - Méanail Paris
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Joannie
Rating: 4 out of 5
Great material
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Response from Méanail Paris
Dear Joannie,We are delighted to see that you are fully satisfied with the Ruby kit.very nice day,Inès - Méanail Paris
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Nadine
Rating: 4 out of 5
Quality lamp but the products and varnish average. They do not hold long. Otherwise order shipped quickly. Serious site
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Response from Méanail Paris
Dear Nadine,Thank you for your comment. I am sorry to hear about your disappointment with our products.we would be interested to know more about how you apply the semi-permanent because all the steps are important.our priority is the satisfaction of our customers, that's why we are waiting for your feedback with impatience.very nice day,Ines - Méanail Paris
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Marie Laure
Rating: 4 out of 5
nothing to say
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Prisca
Rating: 4 out of 5
The navigation is very fluid, for the fast delivery no need to contact the sav.
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Response from Méanail Paris
Hello, Thank you for taking the time to share your experience with us. Very nice day, Ines - Méanail Paris
M
Maude
Rating: 3 out of 5
The delivery was fast and I'm happy about that but the meanail sander I ordered broke down after the third use and I'm extremely disappointed...
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Response from Méanail Paris
Dear Maude,We are very sorry to hear about your disappointment with our sander.can you send us an email mentioning the problem with the lamp with a video via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Emma
Rating: 2 out of 5
First purchase at Méanail. I took 6 colors. The colors are not opaque, I have to put at least 3-4 couples of colors. This means that the semi permanent doesn't hold up as well. The tools are still good, except the adhesives for the French, it does not stick enough, the varnish goes under the adhesive Very disappointed
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Response from Méanail Paris
Dear Emma,We are sorry to hear that our varnishes disappointed you.Concerning the opacity, before using our varnishes, you have to shake the bottle well in order to mix the pigments and to find a nice opacity.I thank you for sharing your remarks with our teams.Very nice day,Inès - Méanail Paris