The online store Méanail Paris is praised for its exceptional product quality, with numerous reviews highlighting the effectiveness and durability of items such as the nail drill and various varnishes. Customers express satisfaction with their purchases, often noting the attractive colors and ease of use of the products. Delivery is frequently recognized as efficient, with many orders arriving quickly and in good condition, even during peak times like the Christmas season.
For the moment I am skeptical, the material is very good but I do not know if it is the lamp which catalyses badly or the varnish which does not hold but in any case the varnish does not hold more than one week in spite of the stages made. I have tried 3-4 and they all make the same result. So to see...
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Response from Méanail Paris
Dear Emilie, Thank you for your message. I am sorry to hear that you are disappointed by our products. Did you take care to edge your nail and not to touch the cuticles? Indeed, if the nail polish is put on the cuticles, there is a risk that the nail polish will come off quickly. If you have greasy nails (which often explains why the nail polish does not last as long), put the emphasis on the preparation of your manicure (very important!): If you have oily nails (which is often the reason why the nail polish doesn't last as long), focus on the preparation of your manicure (very important!): polish your nails well and apply a coat of primer. We're here to listen to you. Have a great day, Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
The delivery went well, the products were correctly packed, package delivered complete
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Response from Méanail Paris
Dear Doriane,We are delighted to read your comment, it is with great care that we prepare the orders.Very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Fast delivery, well packaged product. Clear and concise website.
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Response from Méanail Paris
Dear Ingrid,I would like to thank you for your positive feedback.I will be sure to share your enthusiasm with all our teams and let them know about this good news.We are delighted to see that you are fully satisfied with our site and we are happy to count you among our community.Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Bjr the machine dries very well but the varnish does not last long..it ends up blistering and you can remove it like a peel off when it's semi permanent
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Response from Méanail Paris
Dear Nadege,We would be interested to know more about how you apply the semi-permanent because all the steps are important.our priority is the satisfaction of our customers, so we look forward to your feedback.very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
Medium
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Response from Méanail Paris
Dear Gloria,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Despite receiving a tracking code, the package reportedly remained on order with the supplier ... until it was suddenly delivered to the door. It also took a little longer than expected, but that probably also has to do with Covid19.
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Response from Méanail Paris
Hello, we apologize for the delivery problem and we will take your comments into account to improve our services and hope to keep your trust. Have a nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Quality products for a very reasonable price. Fast and reliable delivery. :)
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Response from Méanail Paris
Dear Gwendoline,Thank you for sharing your experience with us.I will pass on your message to all our teams who strive every day to offer a great experience to our customers.Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 1 out of 5
Very long shipping time... It takes 1 month to receive the order
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Acheteur vérifié
Rating: 4 out of 5
Rather intuitive site, well described products.
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Response from Méanail Paris
Hello,We are delighted to see that our site fully satisfies you and we are happy to count you among our community.Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Order received quickly. Good product. Very satisfied
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Response from Méanail Paris
Dear Laura,Thank you for sharing your experience with us.I will pass on your message to all our teams who strive every day to offer a great experience to our customers.Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
Disappointed with the quality of the varnishes
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Response from Méanail Paris
Dear Laetitia,We are sorry to hear that you were disappointed with our nail polishes. Can you give us more details about your comment? Is it a problem of durability, choice of colors in the Ruby kit or another problem? Our customer service is at your disposal to give you advice for a successful application of semi-permanent! Very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 2 out of 5
The site is very good and makes you want to buy. The package was received quickly, but the after-sales service is terrible (no answers to emails asking about the functioning of the products).
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Response from Méanail Paris
Dear Céline,After checking with us, we have not received any message from you. Can you please tell us how you contacted us? Very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 2 out of 5
Poor quality products. In spite of a good preparation of the nail, the varnish flakes the next day
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Response from Méanail Paris
Dear Cindy,For a semi-permanent nail polish to last long, you must apply the Primer well and let it dry in the open air. For the Base Coat, take care not to touch the cuticles and tuck it in well. For the application of the color and the Top Coat, follow the same instructions. Not touching the cuticles allows the product to set well on the hair without letting the air or water seep through. Otherwise, the semi-permanent lifts with extreme ease. In addition, tucking in the longle is very important because this passage allows you to weld everything together without your nail polish drying out after a few days.very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
package received very quickly
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Response from Méanail Paris
Dear Enola,Thank you for sharing your experience with us.I will pass on your message to all our teams who strive every day to offer a great experience to our customers.Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Fast delivery, large choice of semi-permanent varnish
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Response from Méanail Paris
Dear Laetitia, I'm glad to read your comment, don't hesitate to share your pictures on social networks. We look forward to hearing from you.very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Pleasant browsing and very helpful responses to notices, which help build confidence.
The order was perfect and the products were top-notch. The only small problem was that I would have liked to have a small sheet with the installation process.
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Response from Méanail Paris
Dear Coraline,Thank you for taking the time to share your beauty experience with us.Would you like some advice on how to apply Polygel or classic semi-permanent? We remain at your disposal if you need us.Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
Professional website but I lacked advice on how to use the products I ordered. For example: at the beginning I didn't know that I needed to clean my nails right after I polished them to remove the grease film.
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Response from Méanail Paris
Dear Sandra, Thank you for taking the time to share your beauty experience with us. Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
I received the order quite quickly, but the timer button on the uv lamp does not work... not very serious in itself, but I have to set a timer each time and turn it off/on each time... otherwise good quality products!
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Response from Méanail Paris
Hello,Can you send us an email mentioning the problem with the lamp via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 1 out of 5
impossible to apply the varnish correctly because it makes traces I am really not happy
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Response from Méanail Paris
Dear Stéphanie,We would be interested to know more about how you apply the semi-permanent because all the steps are very important.our priority is the satisfaction of our customers, that's why we are waiting for your feedback with impatience.very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Fast delivery and the products are conform.
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Response from Méanail Paris
Thank you for sharing your experience with us. I will pass on your message to all our teams who strive every day to offer a great experience to our customers. Very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Very happy, perfect fit. No nothing to say, very satisfied 8
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Response from Méanail Paris
Dear Severine,I am delighted to read your comment! Our priority is the satisfaction of our customers and I will not fail to share your enthusiasm with all our teams in order to tell them this good news.We hope to satisfy you for a long time.Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
Semi-permanent nail polish does not last more than 4 days, very disappointed
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Response from Méanail Paris
Dear Valerie,We would be interested to know more about how you apply the semi-permanent because all the steps are important.our priority is the satisfaction of our customers, so we look forward to your feedback.very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Fast delivery and good products. Trying other colors to consider.
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Response from Méanail Paris
Dear Catherine,Thank you very much for your note. We will do our best to make your experience with us as pleasant as possible. Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Conforming product
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Response from Méanail Paris
Dear Gwenaelle,Thank you for taking the time to share your experience with us.very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
the site is very fluid but the characteristics of the products are not or hardly developed
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Response from Méanail Paris
Dear Ludivine,Thank you for sharing your comments with us, which will be shared with our teams.very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
It's a shame that the products that are out of stock don't get back in stock fast enough.
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Response from Méanail Paris
Dear Laetitia,Thank you for sharing your comments with us, which will be shared with our teams.very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 2 out of 5
varnish that does not last more than 3 days despite following the advice to the letter for a successful manicure ... extremely disappointed with the product
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Response from Méanail Paris
Dear Cassilde, Thank you for your message. I am sorry to hear that you are disappointed by our products. Did you take care to edge your nail and not to touch the cuticles? Indeed, if the nail polish is put on the cuticles, there is a risk that the nail polish will come off quickly. If you have greasy nails (which often explains why the nail polish does not last as long), put the emphasis on the preparation of your manicure (very important!): If you have greasy nails (which is often the reason why the nail polish doesn't last as long), focus on the preparation of your manicure (very important!): polish your nails well and apply a coat of primer. We're here to listen to you! Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Very fast shipping. Very good reactivity of the customer service following defective article and new free sending also very fast. In short, impeccable follow-up.
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Response from Méanail Paris
Hello,Thank you for taking the time to share your beauty experience with us.Our priority is the satisfaction of our customers and I will not fail to share your enthusiasm with all our teams to tell them this good news.We hope to satisfy you for a long time to come! Very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
RAS meets the demand
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Response from Méanail Paris
Hello,We thank you for your comment.very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Good value for money, too bad not all shades are available in small size
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Response from Méanail Paris
Hello,Thank you for sharing your comments with us,which will be shared with our teams.very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 2 out of 5
My order was cancelled without any justification
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Response from Méanail Paris
Dear Laura,We apologize for the problem with the preparation of your order, which had to be cancelled because the Summer Vibe box was out of stock. We have therefore proceeded to refund your order. Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Nice site, it's a pity that some items are often missing and that you can't buy only the polygel because buying the kit each time is having the primer, base coat and top coat in much too large quantity! It's really a waste!
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Response from Méanail Paris
Dear Élodie,Thank you for sharing your comments with us, which will be shared with our teams. Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
Good site
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Response from Méanail Paris
Dear Marina,We thank you for your purchase and are happy that our site satisfies you.Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
Hello, the kit is very good. However, the lamp I received does not work on the 120 seconds mode (it simply does not light up)...
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Response from Méanail Paris
Dear Salomé,Can you send us an email mentioning the problem with the lamp via the after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 2 out of 5
The order arrived within the time limit and the alarm did not work well Liverni do not hold
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Response from Méanail Paris
Dear Romane,Can you send us an email mentioning the problem with the lamp via the after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Concerning the hold of the varnish, we would be interested to know more about the way you apply the semi-permanent because all the steps are essential.our priority is the satisfaction of our customers, that's why we are waiting for your feedback with impatience.very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
The delivery was fast and impeccable.
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Response from Méanail Paris
Hello,The entire Méanail Paris team is delighted with your comment.we do everything we can day after day to ensure that our customers have a great experience.very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
The led lamp does not dry very well
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Response from Méanail Paris
Dear Claire,As for the drying of semi-permanent nail polish, did you degrease the last layer (the layer of Top Coat) with a Cleaner? The Cleaner allows you to remove the small oily layer that gives the impression that the varnish is not dry. Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Nothing to complain about, clear site, order arrived quickly and in good condition. I will certainly recommend!
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Response from Méanail Paris
Dear Cécilia,The whole Méanail Paris team is delighted with your comment.we do everything possible day after day to ensure that our customers have a great experience.we hope to satisfy you for a long time to come! Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Super fast delivery
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Response from Méanail Paris
Dear Anaïs,Thank you for taking the time to share your experience with us.Very nice day,Inès - Méanail Paris
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