The online store Méanail Paris is praised for its exceptional product quality, with numerous reviews highlighting the effectiveness and durability of items such as the nail drill and various varnishes. Customers express satisfaction with their purchases, often noting the attractive colors and ease of use of the products. Delivery is frequently recognized as efficient, with many orders arriving quickly and in good condition, even during peak times like the Christmas season.
Incredibly fast delivery! Colors of the varnish match but the varnish lasts very little time
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Response from Méanail Paris
Dear Rosalie,Thank you for your message.Concerning the holding of the varnish, can you give us more details about the steps performed for the application of the varnish? Indeed, to ensure an optimal holding of the semi-permanent varnish, it is essential to respect the recommended application techniques.Very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Following a problem with the delivery of my order, I was contacted by Méanail and offered to send the item back to me. Thank you for taking into account my problem and the follow-up of the customer service.
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Acheteur vérifié
Rating: 4 out of 5
Perfect Meanail service (follow-up and dialogue with the customer) - the only small problem is with mondial relay. I would do it again, I would choose a home delivery.
very disappointed with this site, the products arrived scratched when I was supposed to offer this to a person, sorry but I do not recommend this site
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Response from Méanail Paris
Dear Delphine,We are sorry to hear that you have received your scratched products. We will pass on your comments and hope to keep your confidence. We can contact you by phone to discuss this with you. Are you available during the day? Very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
Divided opinion: complete kit, even if additional wipes to remove the varnish would have really been a plus. The downside is really on the staying power of the polishes. I am used to do it in institute, it lasts in general 2 weeks/2 weeks and a half (the problem is only the regrowth). There I made 2 tests and the next day I see already accroses ?? I make however well all the stages in the order, without forgetting one. What a pity?
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Response from Méanail Paris
Dear Anne-Sophie, Thank you for your message. I am sorry to hear that you are disappointed by our products. Did you take care to edge your nail and not to touch the cuticles? Indeed, if the nail polish is put on the cuticles, there is a risk that it will come off quickly. If you have greasy nails (which often explains why the nail polish doesn't last as long), put the emphasis on the preparation of your manicure (very important!): Polish your nail well and apply a coat of Primer.What do you mean by wipe? Don't hesitate if you need more advice! We are listening to you ! Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
I received a TOP COAT without a brush! I sent an email to have one sent to me. I am without return!
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Response from Méanail Paris
Dear Charlotte,We are sorry to hear that you received a Top Coat without a brush. We replied to your email this morning and due to the exceptional situation, we have proceeded to a refund as this product is currently out of stock. Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
I still have so many problems to remove the varnish and I'm still waiting for your answer, not very serious all that!
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Response from Méanail Paris
Dear Mirene,After checking on our side, we have not received any message from you. Could you please tell us how you contacted us? Regarding the application of the varnish, could you give us more details about the steps performed? Indeed, to ensure an optimal application of semi-permanent varnish and smoothly, it is essential to respect the recommended techniques. We remain at your disposal for further information and wish you a good day.Ines - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
I could not choose the delivery in relay point because it did not work although it was a free delivery, and opt for the delivery at home which was paying.
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Response from Méanail Paris
Dear Claudine,We are sorry that you could not select a relay point. However, we have not encountered any problems with Mondial Relay in recent weeks regarding the display of relay points. But if it happens again, you can contact our customer service: https://www.meanail.com/fr/nous-contacterTrès Beautiful day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
ALL CLEAR. Correct site
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Response from Méanail Paris
Dear Colombe,Thank you very much for your little word.Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 1 out of 5
Very bad I all soft nails of poor quality
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Response from Méanail Paris
Dear Chloe,We are sorry to hear that you were disappointed with our nail polish, we have a lot of positive feedback on our nail polish and there is no causal relationship between the quality of our nail polish and the fact that your nails became soft. We have a lot of positive feedback on our nail polish and there is no causal relationship between the quality of our nail polish and the fact that your nails became soft. Our R& team
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Acheteur vérifié
Rating: 2 out of 5
The nude colors do not match the photo. I am very disappointed and it's all mini 5ml and I really don't like it.
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Response from Méanail Paris
Dear Ezgi,We are sorry to hear that the color of our nail polish disappointed you. The photos 2 of our product pages were made in real condition by a hand model in order to represent the best rendering of each varnish.Our boxes are composed exclusively of varnish 5ml, we sell however varnishes 15ml to the unit.Our priority is the satisfaction of our customers, that's why we are waiting for your feedback with impatience.Very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Well full of beautiful colors I recommend this site ??????
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Response from Méanail Paris
Dear Sabrina,We are delighted to see that our site fully satisfies you and we are happy to count you among our community.Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Order in accordance with my expectations.
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Response from Méanail Paris
Dear Virginie,Thank you for taking the time to share your message with us. We are delighted that this kit meets your expectations! Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Quite happy with my purchases on the site which all arrived quickly and in good condition.
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Response from Méanail Paris
Dear Martha,Thank you for your comment.I will be sure to share your enthusiasm with all our teams! Very nice day,Inès - Méanail Paris
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Rating: 4 out of 5
Very fast and well packaged delivery
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Response from Méanail Paris
Dear Rose,Thank you very much for your comment.we prepare the orders with great care.Very nice day,Ines - Méanail Paris
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Rating: 3 out of 5
Well
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Response from Méanail Paris
Dear Jessica,Thank you very much for your little word.Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
arrive quickly
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Response from Méanail Paris
Dear Sabrina,We do everything we can day after day to ensure that our clients have a great experience. Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
The colors do not hold, and are not covering enough
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Response from Méanail Paris
Dear Lea,We are surprised by your comment because we have many positive feedbacks about our nail polishes and their outfits from our customers. We would be interested to know more about how you apply the semi-permanent because all the steps are important. Our priority is the satisfaction of our customers, so we look forward to your feedback. Very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Super
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Response from Méanail Paris
Dear Sonia,Thank you very much for your little word.very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
A great gift, as a beginner I still have to learn but so far I am more than satisfied!
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Response from Méanail Paris
Dear Stéphie, Thank you for your comment, don't hesitate to come back to us if you need our advice! Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
The kit is great! good value for money but the varnish does not hold well.
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Response from Méanail Paris
Hi Marjorie, Thank you for your comment, did you use our Cleaners to degrease your nails? Then did you apply a Primer before the 2 coats of Colors nail polish to make the nail polish last? These 2 steps are essential to ensure a good adhesion of the semi-permanent nail polish. Finish your manicure by applying a thin layer of Top Coat.don't hesitate to come back to us for more advice.very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
RAS . Order received quickly.
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Response from Méanail Paris
Dear Monique,Thank you very much for your note.we are delighted to have you in our community.very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 2 out of 5
The products are of good quality and the site is ergonomic however this note is justified by the time of order and delivery which is not of 3 days as indicated. I ordered twice and for these 2 orders there was 8 days of delivery time, which has nothing to do with the 3 days indicated. Except for the delivery time I am satisfied with the products.
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Response from Méanail Paris
Dear Maureen,Thank you for taking the time to share your experience with us. The normal delivery time is 2 to 6 business days, however you placed your order during the holiday season and during the strike period which slowed down the delivery process and thus lengthened its time.However, we will still check the delivery tunnel with Mondial Relay, our partner for France, to understand the delay.Very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 1 out of 5
After two attempts, and despite having followed all the steps, my varnish came off after 2 days. Even with thin coats and not opaque, and without going over the skin, the varnish comes off. I'm really disappointed and don't know what to do not to have wasted 70 days...
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Response from Méanail Paris
Dear Margaux,Thank you for your message. I'm sorry to hear that you are disappointed with our products. Did you take care to edge your nail and not to touch the cuticles? Indeed, if the nail polish is put on the cuticles there is a risk that the nail polish will come off quickly. If you have oily nails (which often explains why the nail polish does not last as long), focus on the preparation of your manicure. Don't hesitate to come back to us if you need any other advice.very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Nothing To Report
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Response from Méanail Paris
Dear Angélique, Thank you for your little note. We hope you enjoy your purchase. Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Fast delivery and easy to follow. It is difficult to realize the true colors of the varnishes on the site, even if the photos are well done.
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Response from Méanail Paris
Dear Aurélie,Thank you very much for your comment. I thank you for sharing your comments with us, which will be shared with our teams. Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 2 out of 5
The machine of the ruby kit works well, however, the varnishes are of bad quality and not very pretty... There are very few cleaner and remover wipes so you have to buy more product after 2 applications. I would advise to buy the machine individually but good value for money anyway!
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Response from Méanail Paris
Dear Florence,First of all, we would like to thank you for your comment, the feedback from our customers is extremely important to us and allows us to continuously improve our products.We are sorry to hear that you were disappointed with our polishes, can you please give us more details about your comment? Is it a problem with the hold, the choice of colors in the Ruby kit or another problem? Our customer service is at your disposal to give you advice for a successful application of semi-permanent! Regarding the cleaner and remover wipes, this was a test product on our site because it is more practical than cotton pads that need to be soaked in product. Following the experiences of our customers, we have decided to return to the classic 115 ML bottles of cleaner and remover. I invite you to contact our customer service at [email protected] so that we can send you a bottle of cleaner and remover free of charge. We look forward to hearing from you and wish you a wonderful day! Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
The kit is good. The lamp too, but the varnishes do not cover and last only 3 days
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Response from Méanail Paris
Dear Aurore,Thank you for your comment.we would be interested to know more about how you apply the semi-permanent because all the steps are essential.very nice day,Ines - Méanail Paris
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Rating: 4 out of 5
Well
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Response from Méanail Paris
Dear Nelly,Thank you very much for your little word.Very nice day,Inès - Méanail Paris
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Rating: 1 out of 5
Long delay to receive the varnish
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Response from Méanail Paris
Dear Aline,We apologize for the delivery problem.we will check the delivery tunnel with Mondial Relay, our partner for France, to understand the delay.very nice day,Inès - Méanail Paris
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Rating: 4 out of 5
Overall good
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Response from Méanail Paris
Dear Gaetan,We thank you for your comment.very nice day,Inès - Méanail Paris
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Rating: 4 out of 5
Convenient reasonable price fast delivery recommend!
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Response from Méanail Paris
Dear Estelle,Thank you for your comment and your recommendation to other clients. It is a great pleasure to offer you a beautiful experience. Very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Great choice of products, correct delivery conditions. Lack of filters to sort the products.
Fast delivery, top product even if it's expensive for a varnish
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Response from Méanail Paris
Dear Émilie,Thank you for sharing your comments with us, which will be passed on to our teams.very nice day,Inès - Méanail Paris
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Rating: 3 out of 5
Well
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Response from Méanail Paris
Dear Anaïs, Thank you very much for your little word.Very nice day,Inès
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Acheteur vérifié
Rating: 4 out of 5
The site is very pleasant and easy to navigate.
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Response from Méanail Paris
Dear Émilie,Thank you for your comment.we are delighted to see that our site fully satisfies you and we are happy to count you among our community.very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Very simple site. Product easy to find. Delivery 6 days but I ordered on Christmas weekend.
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Response from Méanail Paris
Dear Sarah,We thank you for your purchase and are happy that you are satisfied with our site.Very nice day,Inès - Méanail Paris
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Rating: 4 out of 5
Well
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Response from Méanail Paris
Dear Virginie,Thank you very much for your little word.Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
The varnish is gone after 2 days already. Maybe you don't have to do the dishes, cleaning etc..
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Response from Méanail Paris
Dear Fabienne,Concerning the holding of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal holding of the semi-permanent varnish, it is essential to respect the recommended application techniques.Very nice day,Ines - Méanail Paris
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