Customer reviews of Méanail Paris

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9,1 /10
Overall rating: 9,1 out of 10
Based on 9 071 published reviews

Summary of reviews

The online store Méanail Paris is praised for its exceptional product quality, with numerous reviews highlighting the effectiveness and durability of items such as the nail drill and various varnishes. Customers express satisfaction with their purchases, often noting the attractive colors and ease of use of the products. Delivery is frequently recognized as efficient, with many orders arriving quickly and in good condition, even during peak times like the Christmas season.

Reviews 1, 2, 3 and 4 stars

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A
Acheteur vérifié
Rating: 1 out of 5
Disappointed, the varnish never held. I have contacted you several times but no action has been taken, even though you state that you are guaranteed for 2 years, sorry.
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Response from Méanail Paris
Dear Lea,To ensure an optimal experience with the semi-permanent nail polish Méanail, don't forget to apply our Primer to increase the adhesion of the polish. Then, apply a thin layer of Base Coat, taking care not to overflow on the cuticles and catalyze under the lamp. Apply a thin layer of color and catalyze again under the UV lamp. You can repeat the application of the color a second time, if desired, while catalyzing of course and to finish, apply a thin layer of Top Coat and catalyze as well. Finally, degrease your nails with the Cleaner to remove the greasy film that gives the impression that your nails are not dry. We can contact you by phone to discuss this with you. Are you available during the day? very nice day.ines - meanail paris
A
Acheteur vérifié
Rating: 4 out of 5
user-friendly site, timely delivery
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Response from Méanail Paris
Dear Valerie,Thank you very much for your little word.Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 4 out of 5
Nothing to say. Excellent product
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Response from Méanail Paris
Dear Odile,The Méanail Paris team thanks you for your comment.very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 4 out of 5
Well
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Response from Méanail Paris
Dear Maya,Thank you very much for your note.we are delighted to have you in our community.very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 4 out of 5
User friendly site
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Response from Méanail Paris
Dear Clara,We are delighted to see that our site fully satisfies you and we are happy to count you among our community.Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
Clear, good
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Response from Méanail Paris
Dear Maryline,Thank you very much for your note.we are delighted to have you in our community.very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 4 out of 5
The site is well
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Response from Méanail Paris
Dear Mathilde,We are delighted to see that our site fully satisfies you and we are happy to count you among our community.Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
Delighted
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Response from Méanail Paris
Dear Melanie,Thank you very much for your note.we are delighted to have you in our community.very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
The site is good but not the products
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Response from Méanail Paris
Dear Sandra,We are delighted that the site meets your expectations! Regarding our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Ines - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
Good. Lack of advice.
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Response from Méanail Paris
Dear Marie,We are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Our after-sales service is available from Monday to Friday from 9:00 am to 6:00 pm by phone and every day by mail.Very nice day,Ines - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
good delivery, good site
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Response from Méanail Paris
Dear Candice,Thank you very much for your note.we are delighted to have you in our community.very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 4 out of 5
A quality product and a holding of the semi permanent varnish at the top, I love this brand
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Response from Méanail Paris
Dear Julie,Thank you for your positive and cheerful review.I will be sure to share your enthusiasm with all our teams and let them know about this good news.We are delighted that you are happy with us and we hope to satisfy you for a long time to come! Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 4 out of 5
fast enough delivery good value for money good choice
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Response from Méanail Paris
Dear Sabrina,Thank you for taking the time to share your beauty experience with us.very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
The box arrived stale and the product boxes crushed
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Response from Méanail Paris
Dear Carole,We are sorry to hear that the boxes arrived damaged.Our priority is the satisfaction of our customers. We can contact you by phone to discuss this with you and to find a solution together! Are you available during the day? Very nice day,Ines - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
The pose of the varnish is not easy bad quality of varnish I do not useful it disappointed
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Response from Méanail Paris
Dear Ludiwine,We are sorry to hear that you were disappointed with our products. Concerning the application of the nail polish, can you give us more details about the steps performed? Please note that all our nail polishes are registered on the European cosmetics portal and meet the strictest European standards. Our R&amp team
A
Acheteur vérifié
Rating: 3 out of 5
Good.
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Response from Méanail Paris
Dear Pauline,Thank you very much for your note.we are delighted to have you in our community.very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 2 out of 5
Strange exchanges where we are called by name as if we had kept the cows together, but apart from that nothing to complain about
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Response from Méanail Paris
Hello Jacqueline,Our young marketing team has chosen to be close to its customers in order to advise them as best as possible. No need to worry about going back to being formal with those who wish to do so, as our driving force is your satisfaction. Sincerely yours, Clara - Méanail
A
Acheteur vérifié
Rating: 1 out of 5
The site does not publish bad reviews. They deceive customers.
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Response from Méanail Paris
Dear Veronique,We are very surprised by your comment because we have not found any review from you on the Méanail website. We only found a message from you to the customer service complaining about a cancelled order because you tried to take advantage 6 times of a promotional code usable only once per household.we publish absolutely all the reviews we receive, whether they are positive or negative. Our ultimate goal is the satisfaction of our customers. In an effort to be transparent, we have recently chosen to use a trusted third party, Avis Vérifiés, to collect customer reviews.Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 2 out of 5
The varnishes are not opaque enough and the lamp is very long to dry the varnishes. I do not recommend it.
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Response from Méanail Paris
Hi Shania, Before using our varnishes, you have to shake the bottle well in order to mix the pigments and to find a nice opacity. As for the drying of semi-permanent nail polishes, did you degrease the last layer (normally the layer of the Top Coat) with a cleaner? The cleaner allows you to remove the little oily layer that gives the impression that the varnish is not dry. Have a nice day,Clara - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
1. the package arrived late, after 20 days, when it said 5-10 days on the website.2. the inner box containing the lamp arrived damaged3. The description of the kit said the lamp was 36 watts, but a 24 watt lamp was sent to me. I hope they made an unintentional typo
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A
Acheteur vérifié
Rating: 1 out of 5
The varnish does not hold long and is very complicated to remove, damages in more longle
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Response from Méanail Paris
Dear Camille,To ensure an optimal experience with the semi-permanent nail polish Méanail, don't forget to apply our Primer which will help you to increase the adhesion of the nail polish. Then, apply a thin layer of Base Coat, taking care not to overflow on the cuticles and catalyze under the lamp. Apply a thin layer of color and catalyze again under the UV lamp. You can repeat the application of the color a second time, if desired, while catalyzing of course and to finish, apply a thin layer of Top Coat and catalyze as well. Finally, degrease your nails with the Cleaner to remove the greasy film that gives the impression that your nails are not dry.Regarding the application, the steps are as follows:- Sand the shiny layer of your nails with the polishing block and then soak the cotton pads with Remover and place them on your nails. Clip on the Méanail finger clips so that the cotton pad sticks perfectly to the nail and allows the Remover to penetrate the nail polish layer. Leave it on for 15 minutes - Remove the tweezers and lightly sand your nails with the polishing block to remove any residual nail polish.Little Méanail tip: Remember to moisturize your nails with a cuticle oil, during the weeks you wear a semi-permanent nail polish and after application, to nourish your nails from the inside.Don't hesitate to come back to us for more tips,Very nice day.Ines - Méanail Paris
A
Acheteur vérifié
Rating: 4 out of 5
Good.
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Response from Méanail Paris
Dear Florence,Thank you very much for your little word.Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 4 out of 5
Nice site to use.
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Response from Méanail Paris
Dear Katarina,Thank you for your comment.We are delighted to see that you are fully satisfied with our site and we are happy to count you among our community.Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 4 out of 5
nothing to say, everything is perfect on this site!
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Response from Méanail Paris
Dear Aurore,Thank you for your enthusiastic comment! We are delighted to see that you are fully satisfied with our site and we are happy to count you among our community.Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 2 out of 5
Very clear site but product sold of very poor quality
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Response from Méanail Paris
Dear Amélie,All our polishes are registered on the European cosmetics portal and meet the strictest European standards. Our R&amp team
A
Acheteur vérifié
Rating: 4 out of 5
Nice site to look at even if some products are difficult to find in the headings
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Response from Méanail Paris
Dear Aurélia,Thank you for sharing your comments with us, which will be shared with our teams. Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 4 out of 5
Fast delivery
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Response from Méanail Paris
Hello,Thank you for your comment.very nice day,Ines - Méanail Paris
A
Acheteur vérifié
Rating: 4 out of 5
I am satisfied.
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Response from Méanail Paris
Dear Floriane,Thank you very much for your little word.Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 4 out of 5
Rather intuitive site. You can find everything you need to start in semi permanent
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Response from Méanail Paris
Dear Lucille,Thank you for sharing your experience with us.We are delighted to see that you are fully satisfied with our site and we are happy to have you as part of our community.I will pass on your message to all our teams who strive every day to provide a great experience for our customers.Very nice day,Ines - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
The varnishes are not of quality. After lamp, nail file, rhinestones etc. correct
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Response from Méanail Paris
Dear Heather,Thank you for taking the time to share your experience with us. We are so glad that the lamp and accessories are what you expected! All of our polishes are registered on the European cosmetics portal and meet the strictest European standards. Our R&amp team
A
Acheteur vérifié
Rating: 2 out of 5
I am very pleased with the service and the quality of the product.
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Response from Méanail Paris
Dear Melodie,I am sorry to hear that you are not satisfied with your experience on the Méanail website.we have redone all our photos and videos on our website so that they are as realistic as possible. Please don't hesitate to come back to us to discuss it by phone, very nice day.Ines - Méanail Paris
A
Acheteur vérifié
Rating: 4 out of 5
Received the item after the delivery time, easy and fast navigation on the site. Overall satisfied
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Response from Méanail Paris
Dear Sarah,Thank you for your comment.we do our best to make your experience with us as pleasant as possible.very nice day,Ines - Méanail Paris
A
Acheteur vérifié
Rating: 4 out of 5
Good and pleasant
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Response from Méanail Paris
Dear Mathilde,Thank you very much for your little word.Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 4 out of 5
I am very satisfied with this purchase! The colors are great and they stay on the nails for up to 2 weeks.
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Response from Méanail Paris
Dear Lavinia,Thank you for sharing your experience with us.I will be sure to share your enthusiasm with all our teams and let them know about this good news.We are delighted that you are happy with us and we hope to satisfy you for a long time to come! Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 4 out of 5
No worries, everything is clear and easy to order, nothing to complain about, I'm happy with everything I ordered
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Response from Méanail Paris
Dear Noëlle,The whole Méanail Paris team is delighted with your comment.we do everything possible day after day to ensure that our customers have a great experience.very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 4 out of 5
Easy to use
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Response from Méanail Paris
Dear Geraldine,Thank you very much for your little word.Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
Nice color of varnish but does not last very long
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Response from Méanail Paris
Dear Hélène,Concerning the hold of the varnish, can you give us more details about the steps performed for the application of the varnish? Indeed, in order to guarantee an optimal hold of the semi-permanent varnish, it is essential to respect the recommended application techniques. We remain at your disposal for further information. Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 4 out of 5
Easy to use site.
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Response from Méanail Paris
Dear Valerie,Thank you very much for your kind words.we do our best to make your experience with us as pleasant as possible.very nice day,Ines - Méanail Paris
A
Acheteur vérifié
Rating: 4 out of 5
Hello, on the whole I am satisfied with the products
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Response from Méanail Paris
Dear Lucie,Thank you very much for your comment.very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
maximum 2 weeks, after need to redo again,
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Response from Méanail Paris
Dear Iryna, Thank you for your comment, did you use our Cleaners to degrease your nails? Then did you apply a Primer before the 2 coats of nail polish to make the nail polish last? These 2 steps are essential to ensure a good adhesion of the semi-permanent nail polish. Finish your manicure by applying a thin layer of Top Coat. Don't hesitate to come back to us for more advice. Have a nice day,Inès - Méanail Paris