Customer reviews of Méanail Paris

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9,1 /10
Overall rating: 9,1 out of 10
Based on 9 071 published reviews

Summary of reviews

The online store Méanail Paris is praised for its exceptional product quality, with numerous reviews highlighting the effectiveness and durability of items such as the nail drill and various varnishes. Customers express satisfaction with their purchases, often noting the attractive colors and ease of use of the products. Delivery is frequently recognized as efficient, with many orders arriving quickly and in good condition, even during peak times like the Christmas season.

Reviews 1, 2 and 3 stars

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F
Francoise E.
Rating: 3 out of 5
following a purchase from 13/12/2022
I used for the first time your varnishes and I did not find them resistant, they started to flake after 5 days To see with the next applications The perfect shipping service and the beautiful colors
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Response from Méanail Paris
Hallo Francoise,

Vielen Dank für Ihren Kommentar. Wir freuen uns sehr, dass Ihnen die Farben und der Service, den wir anbieten, gefallen.

Die Maniküre selbst zu machen, kann am Anfang schwierig sein, aber mit ein bisschen Übung bin ich sicher, dass Sie Ihren Nagellack lange halten können.
Zögern Sie nicht, unseren Kundenservice zu kontaktieren. Er freut sich auf Sie und gibt Ihnen gerne alle Tipps, die Sie brauchen, damit Ihre Maniküre lange hält.

Mit freundlichen Grüßen,
Emma vom Méanail-Team
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valentina D.
Rating: 3 out of 5
following a purchase from 11/12/2022
Normal products, I drove 30km to pick up the package that the courier said he tried to deliver but I was at home and no one buzzed. I would review the logistics
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Rita R.
Rating: 3 out of 5
following a purchase from 10/12/2022
I really like the finish on my nails, but they don't last me even 3 days.
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Roberta M.
Rating: 3 out of 5
following a purchase from 04/12/2022
The site lacks an order cancellation function, although reprocessing is immediate. As an aside, I purchased a kit and while I can say I was satisfied with the nail polishes, the led lamp worked for a few minutes not allowing me to finish the manicure. Regretting that I did not order from Amazon, I would certainly have made the return
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Leitao C.
Rating: 1 out of 5
following a purchase from 08/12/2022
Ordered in early December, received December 23 but as it was for a Christmas gift and I was leaving December 22 bha I had to buy another gift ... after warning 3 times that the delivery was very long customer service replied that it was the carrier who had difficulties because of a relay point closed ... in short I ask a commercial gesture in response to their mail .... nothing at all! I will never order again on a site that does not take care of its customers.
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Carla L.
Rating: 1 out of 5
following a purchase from 07/12/2022
No email to inform me of the arrival of my parcel at the relay point So parcel sent back to the sender No gift to offer to a person for Christmas I will not recommend this site
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Nadege N.
Rating: 3 out of 5
following a purchase from 07/12/2022
I think that the accessories and the machine are great, the delivery is fast except that it lacks a manual to explain all the products and the operation to do the nails.
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Anna M.
Rating: 2 out of 5
following a purchase from 06/12/2022
Too long a delivery time
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Noémie T.
Rating: 2 out of 5
following a purchase from 05/12/2022
The lamp does not dry well or you have to leave your hands under it for three minutes for a single coat. The varnishes are of good quality and nice colors.
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Yanna H.
Rating: 1 out of 5
following a purchase from 28/11/2022
Not a good quality gel nail polish. Does not stay on well.
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MAGALIE M.
Rating: 1 out of 5
following a purchase from 01/12/2022
The device is not working properly. There seems to be a false contact
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EVA Y.
Rating: 1 out of 5
following a purchase from 30/11/2022
The device is not efficient. It does not dry the nail polish, I had to pass the nail 10 times under the bulb and I had to ask a colleague to lend me his little device. Too bad because I would be happy to use it. My first order was not satisfactory and I will not place another order for this brand.
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Mireia L.
Rating: 3 out of 5
following a purchase from 30/11/2022
The order took many days to arrive and during this time I did not receive any email informing me of the status of the order. Finally it arrived and everything was fine.
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Aurelie C.
Rating: 2 out of 5
following a purchase from 28/11/2022
The varnish does not adhere and comes off the same day. Nevertheless the kit is complete. The products have a very strong and unpleasant smell.
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Dobos M.
Rating: 1 out of 5
following a purchase from 26/11/2022
I don't recommend it at all, the customer service is simply impossible,
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Laurie M.
Rating: 3 out of 5
following a purchase from 29/11/2022
disappointing varnish hold 5 days ....
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Emma P.
Rating: 2 out of 5
following a purchase from 25/11/2022
Very dense, difficult to spread
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dominique D.
Rating: 3 out of 5
following a purchase from 25/11/2022
I find the delivery a bit long but the package corresponds to the order.
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Elena C.
Rating: 1 out of 5
following a purchase from 25/11/2022
I never received my order.
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Pascale V.
Rating: 3 out of 5
following a purchase from 27/11/2022
It's hard to do. I don't have the touch yet. I hope I can do it because I like the result. It's a pity that there are no instructions.
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Response from Méanail Paris
Hallo,

wir haben Ihr Feedback zur Kenntnis genommen und entschuldigen uns für die Unannehmlichkeiten. Die Zufriedenheit unserer Kunden ist für uns von größter Bedeutung.

Wir laden Sie ein, unsere Website zu besuchen, auf der Sie Videos finden, die erklären, wie man unsere Lacke aufträgt und absetzt.

Mit freundlichen Grüßen,
Das Méanail-Team
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Lucile D.
Rating: 2 out of 5
following a purchase from 24/11/2022
The varnishes do not hold at all....
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Audrey M.
Rating: 1 out of 5
following a purchase from 11/11/2022
We used the lamp only once. The second time we used it, it didn't work anymore. We were supposed to receive a new one, but more than a month later we haven't heard anything despite my emails. We paid for a kit that we can't even use. I strongly advise against this site! A great scam!
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Stéphanie H.
Rating: 3 out of 5
following a purchase from 18/11/2022
Many inconsistencies between the prices on the site and the transfer in the basket. I had to wait two months to get my order at the right price and not even a commercial gesture. I will probably change supplier in the future
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vanessa R.
Rating: 2 out of 5
following a purchase from 19/11/2022
Package received 3 weeks later
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Veronica F.
Rating: 1 out of 5
following a purchase from 17/11/2022
The lamp does not dry the nail polish so it is useless
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Ascension M.
Rating: 1 out of 5
following a purchase from 15/11/2022
Enamels do not cover.lamp does not heat....a horrible experience.
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Priscilla S.
Rating: 2 out of 5
following a purchase from 10/11/2022
My nail polish only lasted 4 days... I'm quite disappointed. It comes off like peel off when it's semi permanent.
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arnaud C.
Rating: 3 out of 5
following a purchase from 07/11/2022
Sorry Christmas gift, so one more month to wait for your opinion.
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Caterina B.
Rating: 1 out of 5
following a purchase from 05/11/2022
Honestly I was quite disappointed because my shipping address was transmitted incorrectly to the courier, who instead of delivering to my home in Bologna attempted a delivery to Milan without even giving me a notification of wrong delivery or anything else. After soliciting the problem to the company ( who if I had not written had not noticed the problem at all é of my package never arrived) and after several days they provided a refund since the package returned to their office. I am very sorry because anyway they were products that I needed and was in a hurry to receive.
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Monica Maria P.
Rating: 3 out of 5
following a purchase from 03/11/2022
Excellent product
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vitoria B.
Rating: 2 out of 5
following a purchase from 03/11/2022
the products don't fit at all. crap
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Daniela C.
Rating: 3 out of 5
following a purchase from 03/11/2022
Shipping and condition of products all ok. 3 stars because the colors are totally different than the pictures on the website.
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Eleonora F.
Rating: 3 out of 5
following a purchase from 01/11/2022
Excellent
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lucie B.
Rating: 1 out of 5
following a purchase from 28/10/2022
The customer service is good but after a month of waiting my nails have had plenty of time to grow
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Alison L.
Rating: 3 out of 5
following a purchase from 31/10/2022
The articles are very good, but I give a grade of 3 because of Mondial Relay who changed my relay point without asking my opinion, I made a complaint. I lost an hour in traffic to pick up this package in the city center ... I am however rather satisfied with the quality of the products.
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Rachel A.
Rating: 3 out of 5
following a purchase from 30/10/2022
Hello, thank you for the order, well received but the semi permanent varnish is missing. I would like you to deliver what is missing. Thank you
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Response from Méanail Paris
Hallo,

wir haben Ihr Feedback zur Kenntnis genommen und entschuldigen uns für die Unannehmlichkeiten. Die Zufriedenheit unserer Kunden ist für uns von größter Bedeutung.

Wir bitten Sie daher, sich über das Formular "Kontakt" auf unserer Website mit unserem Kundenservice in Verbindung zu setzen, um eine Lösung zu finden, die Ihrer Situation am besten entspricht.

Mit freundlichen Grüßen,
Das Méanail-Team
C
C V.
Rating: 2 out of 5
following a purchase from 25/10/2022
The delivery was really way too long.
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monica M.
Rating: 2 out of 5
following a purchase from 23/10/2022
Product as per description. But you can't cancel an order even if it hasn't left yet unlike other sellers. I would have liked to add other things optimize do on shipping costs, but it was not possible.
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Response from Méanail Paris
Salut Monica,

Je suis heureux que le produit reçu ait répondu à vos attentes.

L'un de nos points forts est la rapidité, nos commandes sont préparées en 24 heures et expédiées en 48.

N'hésitez pas à contacter immédiatement notre service clientèle si vous changez d'avis sur l'une de vos commandes à l'avenir.

Cordialement,
Emma du service Méanail
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Virginia M.
Rating: 2 out of 5
following a purchase from 24/10/2022
Shipments take many days ...the last one took 8 days.
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Lourien K.
Rating: 1 out of 5
following a purchase from 22/10/2022
Very bad lamp
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