The online store Méanail Paris is praised for its exceptional product quality, with numerous reviews highlighting the effectiveness and durability of items such as the nail drill and various varnishes. Customers express satisfaction with their purchases, often noting the attractive colors and ease of use of the products. Delivery is frequently recognized as efficient, with many orders arriving quickly and in good condition, even during peak times like the Christmas season.
Package well received but it was marked in the detail that I had to have pads remover for the removal friends they were not in the package ....
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Response from Méanail Paris
Liebe Sabrina,
Es tut mir sehr leid für diese Unannehmlichkeiten.
Für solche Probleme steht Ihnen unser Kundenservice zur Verfügung. Bitte zögern Sie nicht, ihn zu kontaktieren, um eine Lösung zu finden.
Mit freundlichen Grüßen,
Emma vom Méanail-Team
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Luisina L.
Rating: 1 out of 5
following a purchase from 16/10/2022
I'm quite dissatisfied with their service. Their product looks great and I am very excited to try it out but it's been a month since I ordered and I haven't received my package. Moreover, their costumer service takes long to reply which creates frustration for me. They didn't provided a real tracking number, which also makes it difficult to track the real parcel, you can only see the event log from their website but is not helpful. I read the previous reviews and I was very exited to try the product which might be very good but I'm disappointed with their service
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ARIELLE N.
Rating: 1 out of 5
following a purchase from 15/10/2022
the lamp does not have a timer and does not seem to be very effective! disappointed
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Response from Méanail Paris
Guten Tag, Frau Noel,
Die Unic-Lampe war eine der ersten Lampen, die wir entwickelt haben, und später haben wir neue Lampen eingeführt, die leistungsstärker sind und einen Timer haben.
Alle Informationen über die Leistung der Lampe sind unter jeder Lampe auf unserer Website angegeben.
Ich empfehle Ihnen, unsere Website zu besuchen und sich die gesamte Produktpalette anzusehen, die wir anbieten, oder, wenn Sie es vorziehen, können Sie sich an unseren Kundenservice wenden, um sich beraten zu lassen, welche Lampe am besten zu Ihren Bedürfnissen passt.
Mit freundlichen Grüßen,
Emma vom Méanail-Team
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Coline A.
Rating: 3 out of 5
following a purchase from 15/10/2022
The products are great! The explanations are good! But the colors do not match totally...
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Response from Méanail Paris
Guten Tag, liebe Frau Aouizrat,
Ich freue mich, dass Ihnen unsere Produkte gefallen.
Wir erhalten nämlich immer sehr positive Rückmeldungen.
Was die Farbe betrifft, versuchen wir immer, so genau wie möglich mit den Fotos zum Inhalt zu sein.
Bei Ihrer nächsten Bestellung können Sie sich, wenn Sie möchten, zunächst an unseren Kundenservice wenden, der Ihnen gerne dabei hilft, den Nagellack zu finden, der Ihren Vorstellungen am besten entspricht.
Mit freundlichen Grüßen,
Emma vom Méanail-Team
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Anja S.
Rating: 3 out of 5
following a purchase from 15/10/2022
It took a very long time to receive my order.
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Mª Cruz A.
Rating: 3 out of 5
following a purchase from 09/10/2022
It's fine although they don't last as long as the ones made by a professional. Nice colors
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Lu C.
Rating: 1 out of 5
following a purchase from 06/10/2022
Still haven't received the parcel after 20 days
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Jennifer B.
Rating: 3 out of 5
following a purchase from 01/10/2022
Very nice color but the varnish doesn't last more than a week on me.
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Response from Méanail Paris
Hallo liebe Jennifer,
Ich freue mich, dass Ihnen unsere Farben gefallen haben, das ist in der Tat eine unserer Stärken.
Sie können sich gerne an unseren Kundenservice wenden, um alle Tipps zu erhalten, die Sie brauchen, um Ihre Maniküre bestmöglich durchzuführen.
Emma aus dem Méanail-Team
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M. D.
Rating: 3 out of 5
following a purchase from 30/09/2022
Very fine nail polish, the sensor of the icone lamp started to falter quickly.
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Jose V.
Rating: 3 out of 5
following a purchase from 01/10/2022
Unfortunately, the color did not match the color on the website
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Julie B.
Rating: 2 out of 5
following a purchase from 30/09/2022
Machine damaged on arrival
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Response from Méanail Paris
Guten Tag, liebe Frau Balleur,
Es tut mir sehr leid, dass Sie die beschädigte Lampe erhalten haben.
In Fällen wie dem Ihren, in dem es Probleme mit den Produkten gibt, steht Ihnen unser Kundenservice gerne zur Verfügung.
Bei Méanail möchten wir, dass unsere Kunden 100%ig von ihrem Einkauf bei uns profitieren.
Mit freundlichen Grüßen,
Emma aus dem Méanail-Team
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Silvia V.
Rating: 2 out of 5
following a purchase from 30/09/2022
Peel off, does not dry well in lamp, low diffraction
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Marie R.
Rating: 3 out of 5
following a purchase from 01/10/2022
Fast shipping, everything is complete, slightly disappointed with the top base coat and the varnish
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Response from Méanail Paris
Hallo,
Ich freue mich, dass Sie Ihre Bestellung schnell erhalten haben.
Wenn Sie eine Eigenschaft des Nagellacks nicht überzeugt hat, hilft Ihnen unser Kundenservice gerne bei Ihrem nächsten Einkauf, damit Sie das Produkt wählen können, das Ihren Bedürfnissen am besten entspricht.
Mit freundlichen Grüßen,
Emma vom Méanail-Team
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Karine M.
Rating: 2 out of 5
following a purchase from 30/09/2022
Disappointing varnish that does not last more than a week.
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Response from Méanail Paris
Hallo,
Manchmal macht man bei den einzelnen Schritten der Maniküre kleine Fehler, die dazu führen, dass der Nagellack nach ein paar Tagen abfällt.
Unser Kundenserviceteam ist immer für Sie da, um Ihnen die besten Tipps zu geben, damit Sie Ihren semipermanenten Nagellack so lange wie möglich behalten können.
Mit freundlichen Grüßen,
Emma vom Méanail-Team
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valentina C.
Rating: 3 out of 5
following a purchase from 26/09/2022
Missing instructions for semipermanent steps not all colors are as described
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Response from Méanail Paris
Chère Valentina,
N'hésitez pas à parcourir notre site Méanail.fr, où vous trouverez d'innombrables vidéos et conseils sur la meilleure façon de faire votre manucure.
Sinon, notre service clientèle sera toujours disponible pour répondre à toutes vos questions.
Nous essayons de rester aussi fidèles que possible à la couleur des vernis à ongles sur nos photos, mais le service clientèle sera également heureux de vous aider à l'avenir en répondant à toutes vos questions sur les teintes.
Cordialement,
Emma de l'équipe Méanail
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Sophie L.
Rating: 1 out of 5
following a purchase from 26/09/2022
The varnish does not hold at all. Comes off after one minute of application. Of poor quality. I had a commercial gesture from them.
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Iwona B.
Rating: 2 out of 5
following a purchase from 24/09/2022
Varnish very liquid damage
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Response from Méanail Paris
Hallo Boufalgha,
es tut mir leid, dass Sie eine andere Dichte gefunden haben, als Sie erwartet hatten.
Unsere Nagellacke werden speziell für die nicht-professionelle Maniküre hergestellt, daher sorgt eine geringere Dichte dafür, dass sie sich leichter auf dem Nagel verteilen.
Mit freundlichen Grüßen,
Emma vom Méanail-Team
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Alessandra S.
Rating: 3 out of 5
following a purchase from 16/09/2022
Peel off nail polish/ beautiful but great difficulty in removing it. Ruined nails
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Response from Méanail Paris
Chère Alessandra,
Je suis désolé pour ce désagrément, probablement les couches de Peel off que vous avez appliquées sur l'ongle étaient trop fines.
Si vous avez besoin de conseils sur la meilleure façon de réaliser une manucure avec notre Peel off, notre service clientèle se fera un plaisir de répondre à vos questions. Nous avons également mis en ligne plusieurs tutoriels vidéo sur notre site web pour vous aider à éviter les erreurs.
Cordialement,
Emma de l'équipe Méanail
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Martina M.
Rating: 3 out of 5
following a purchase from 17/08/2022
Unfortunately for work reasons I was not able to open and use the package in due time for the product warranty however I found that the primer was spilled therefore or half product and the lamp that would have two light intensities unfortunately works only one
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Response from Méanail Paris
Chère Martina,
L'un de nos points forts est la haute qualité de nos produits, en effet nous garantissons toutes nos lampes pendant deux ans contre les dysfonctionnements.
N'hésitez pas à contacter notre service clientèle et nous serons heureux de vous aider à résoudre le problème.
Cordialement,
Emma de l'équipe Méanail
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Jorge J.
Rating: 1 out of 5
following a purchase from 07/09/2022
The product is very good but the deliveries are bad, they take a long time and do not meet the deadlines.
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Mathilde R.
Rating: 2 out of 5
following a purchase from 20/08/2022
Permanent varnish (impeccably applied) after a dishwashing, removes...
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Response from Méanail Paris
Hallo,
wir haben Ihr Feedback zur Kenntnis genommen und entschuldigen uns für die Unannehmlichkeiten. Die Zufriedenheit unserer Kunden ist für uns von größter Bedeutung.
Wir bitten Sie daher, sich über das Formular "Kontakt" auf unserer Website mit unserem Kundenservice in Verbindung zu setzen, um eine Lösung zu finden, die Ihrer Situation am besten entspricht.
Mit freundlichen Grüßen,
Das Méanail-Team
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Solene M.
Rating: 3 out of 5
following a purchase from 06/09/2022
A mixed review of beautiful colors of varnish a sander very well for the moment and the food supplement looks effective and it is made in France but a big disappointment on the base coat that does not adhere well and comes off easily and especially the manufacture of varnishes in China what a pity ... it was impossible to find the information online before ordering I realized when I received my order. Really a pity
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Response from Méanail Paris
Hallo,
wir haben Ihr Feedback zur Kenntnis genommen und entschuldigen uns für die Unannehmlichkeiten. Die Zufriedenheit unserer Kunden ist für uns von größter Bedeutung.
Wir bitten Sie daher, sich über das Formular "Kontakt" auf unserer Website mit unserem Kundenservice in Verbindung zu setzen, um eine Lösung zu finden, die Ihrer Situation am besten entspricht.
Mit freundlichen Grüßen,
Das Méanail-Team
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Edeline M.
Rating: 2 out of 5
following a purchase from 06/09/2022
Semi-permanent varnish not enough color I have to put 3 or 4 layers to have a homogeneous color. The finish is not strong enough. The lamp does not dry quickly enough. It's a basic kit but not at all to do a neat job
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Priscille D.
Rating: 1 out of 5
following a purchase from 03/09/2022
Very good but the UV unit arrived scratched and one of the varnish is all clotted... a little disappointed
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CAROLE B.
Rating: 1 out of 5
following a purchase from 05/09/2022
Very disappointed my varnish lasted 1 day I work in hotel all day with gloves yet base and top coat of poor quality I think the most important what if not the colors of the nail polish are very nice
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Aline D.
Rating: 1 out of 5
following a purchase from 02/09/2022
I regret my purchase, the machine has 2 possible power and there is only power 1 that works. I have tried to contact you without success. I thank you for taking my message into account.
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Maria del Pilar E.
Rating: 3 out of 5
following a purchase from 01/09/2022
the remover does not remove everything, the lamp takes a long time to dry and it does not have a timer, I had to check it with my cell phone.
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Deliege S.
Rating: 2 out of 5
following a purchase from 01/09/2022
The varnish does not seem to me of a very good quality, the lamp average
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Fanny H.
Rating: 1 out of 5
following a purchase from 31/08/2022
nail file received unstuck, lack of product in the order, return of product after 1 week of waiting no commercial gesture following their errors, box with capsules of poor quality, deplorable given the price I do not recommend at all
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Response from Méanail Paris
Hallo,
wir haben Ihr Feedback zur Kenntnis genommen und entschuldigen uns für die Unannehmlichkeiten. Die Zufriedenheit unserer Kunden ist für uns von größter Bedeutung.
Wir bitten Sie daher, sich über das Formular "Kontakt" auf unserer Website mit unserem Kundenservice in Verbindung zu setzen, um eine Lösung zu finden, die Ihrer Situation am besten entspricht.
Mit freundlichen Grüßen,
Das Méanail-Team
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Florence D.
Rating: 3 out of 5
following a purchase from 30/08/2022
I find it more complicated to remove by scraping the varnish with the system of remover, fingertips etc.. (I don't have big fingers and they seem too small). I tried and the primer doesn't go away... so it's a bit restrictive at this level. The varnishes are relatively transparent, so you have to superimpose at least 3 layers to have a rendering without transparency. Overall good product
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Michaele R.
Rating: 2 out of 5
following a purchase from 29/08/2022
Defective machine. Customer service person who doesn't have the solution to ultimately change my machine. Quite disappointed 😞
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Amandine R.
Rating: 3 out of 5
following a purchase from 28/08/2022
Quality product. Unfortunately some colors do not match the pictures. I had to send back several varnishes that did not meet my expectations at my expense
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Aurélia L.
Rating: 3 out of 5
following a purchase from 26/08/2022
Ordered quickly, complete kit, but the varnish does not hold very well, even if you degrease well and do not exceed.
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Ludivine R.
Rating: 1 out of 5
following a purchase from 28/08/2022
Very bad quality .... You have to put at least 4-5 layers, so the result is not beautiful! I will not use it.
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Antonia B.
Rating: 1 out of 5
following a purchase from 13/08/2022
Unfortunately it does not work perfectly The second position of the light does not work
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Delphine D.
Rating: 3 out of 5
following a purchase from 25/08/2022
Technical responses from customer service could be more accurate. Delivery could be faster. Product removal is not easy. The transparency of the composition of the products could be better with all that one can read on the net.
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Adeline A.
Rating: 1 out of 5
following a purchase from 21/08/2022
The state of my nails after 1 first try is just unacceptable. I was burned on 3 fingers, today I lost 2 nails and 2 are half broken. I'm extremely disappointed and sad for my hands.
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Marjo A.
Rating: 1 out of 5
following a purchase from 20/08/2022
Bestel hier NIETS als het naar Spanje gestuurd moet worden. Adresgegegevens worden niet goed overgenomen bij bezorgdienst dus GEEN levering
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Clarisse N.
Rating: 1 out of 5
following a purchase from 26/06/2022
Varnish that does not last more than 2 days. The machine to catalyze has a problem with the electric nozzle, it does not work properly. 1 time out of 2.
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Sara C.
Rating: 3 out of 5
following a purchase from 18/08/2022
Order received more than 10 days after purchase on the site, all the varnishes were scattered in the package and the clips of removal fortunately nothing broken! I would not recommend this site because the quality of the files and the material is not up to par in my opinion! Cotton of deposit which lint enormously in short not entirely satisfied with my purchase by hoping that the lamp uv/led holds in time!
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