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S
Rating: 1 out of 5
UV unit plug not working great 😥
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Customer reviews of Méanail Paris
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 9 071 published reviews
Summary of reviews
The online store Méanail Paris is praised for its exceptional product quality, with numerous reviews highlighting the effectiveness and durability of items such as the nail drill and various varnishes. Customers express satisfaction with their purchases, often noting the attractive colors and ease of use of the products. Delivery is frequently recognized as efficient, with many orders arriving quickly and in good condition, even during peak times like the Christmas season.
Reviews 1, 2 and 3 stars
Reset filtersJ
Rating: 1 out of 5
The UV lamp does not work and there is no response from the after-sales service.
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C
Rating: 1 out of 5
I am still waiting for my parcel!!!
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A
Rating: 3 out of 5
Order received quickly and compliant. However, I'm a bit disappointed with the staying power of the varnish, which lasts just over a week. But it shines a lot
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E
Rating: 1 out of 5
Disappointed as I received the same box 2 times, I'm waiting to hear from them again.
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C
Rating: 1 out of 5
Some items were missing from the order
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T
Rating: 1 out of 5
I have not received my parcel
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D
Rating: 1 out of 5
Following my order that I placed with you, I did not receive my package and no response from your after-sales service within 24 hours. They replied 5 days later, so I had to reject my payment on my PayPal account.
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G
Rating: 2 out of 5
hello, I received the package, order number 12013358 but it is broken and a piece is missing. Since it's Christmas, I understand that this can happen, but the gift is now incomplete. Please send me the missing Twin Coat part or reimburse me the difference. Thank you.
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S
Rating: 1 out of 5
Perfect
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T
Rating: 3 out of 5
Fast delivery and attractive price, but the quality of the products has declined. The nail varnishes used to be very liquid, but now they've become very thick.
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E
Rating: 1 out of 5
I ordered the Sphere Kit and they brought me the Ruby kit. The accessories are the same but the lamp is different and the price is very different.
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L
Rating: 1 out of 5
Never received my parcel so no Christmas presents for a family member. Very disappointed
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S
Rating: 1 out of 5
Not received and refunded
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V
Rating: 3 out of 5
Shipping time too long
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E
Rating: 1 out of 5
Order delivered at 01:00 to the requested relay point
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D
Rating: 1 out of 5
order not received, no status information!!!
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M
Rating: 1 out of 5
I won't talk about the quality of their products, I don't know. I placed an order two days after the pack I had ordered was reduced by €10, and I asked them if it would be okay if I returned my pack, and recommended a new one with ten euros less, or if there was any possibility of a commercial gesture. I was told that this was not possible. So I'm not going to get the package back and buy a pack during Black Friday and after Black Friday make it even cheaper for me, it's a commercial scam.
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A
Rating: 1 out of 5
I received someone else's order Despite 4 emails, no one told me how to receive my order Agnes marchand 24 rue beletre 18600 sancoins [email protected] Or [email protected]
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A
Rating: 2 out of 5
My package never arrived and I had to contact support several times for answers . Eventually I was promised a refund but as of yet it has not been done
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S
Rating: 1 out of 5
Extremely disappointed by the delivery (20 days to receive the order when the site announced 3 to 6 working days) and catastrophic customer service who, when contacted, pretended not to understand the problem of a tripled delivery time. I wouldn't recommend them!
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L
Rating: 1 out of 5
I haven't used the products yet, but I received them in a broken cardboard box, unprotected and in unsuitable packaging. The LED lamp box was completely crushed and it's a Christmas present, so I have to give the lamp without the box.
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A
Rating: 1 out of 5
I'm still waiting for the order
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R
Rating: 3 out of 5
The products received were compliant and delivered on time, but many references were missing when the order was placed.
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L
Rating: 3 out of 5
hello parcel received with an article missing Without even being warned beforehand I had to claim in order to obtain a refund for the product not received. Very long delay to receive the parcel and long delay to reply to my email.
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V
Rating: 2 out of 5
I still haven't received my order in full
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S
Rating: 2 out of 5
Informed that most of the items in my order are out of stock only after placing my order
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J
Rating: 1 out of 5
Fine
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L
Rating: 2 out of 5
The most important kit in my order was missing. I was reimbursed, but I asked for a refund of the shipping costs so that I could recommend the kit without paying 2x the shipping costs. No answer, no commercial gesture.
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M
Rating: 2 out of 5
Hello forgot a product in my order, no commercial gesture because of this, I had to ask, and I thought as on the photo to have a thinner cap for a better hold and not a large cap.
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J
Rating: 3 out of 5
I ordered 3 products and received 2. The packing slip and shipping emails simply stated 3 products as if they had been delivered. After I contacted them, I was told the product was no longer available. I am not okay with the whole order being handled as if everything was fine and then, without any notice, I only get 2 of the 3 products
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F
Rating: 2 out of 5
Damage your nails!
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C
Rating: 1 out of 5
Hello, the bottle of nail polish remover arrived empty. In addition, I had ordered a yellow varnish which was invoiced to me but was not in the parcel.
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N
Rating: 2 out of 5
The lamps inside the sphere don't light up! The sphere doesn't light up! I'm waiting for a replacement, so as this is an untested product, I can't give it a good rating right now.
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C
Rating: 1 out of 5
Lamp does not catalyze well, poor quality polygel
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B
Rating: 1 out of 5
the varnish barely lasts 1 day
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B
Rating: 3 out of 5
Hello The varnishes I ordered this time are extremely pasty and thick... quite complicated to apply. Some were much too liquid at the very beginning... but now it's a bit like an old varnish. And the two batches I ordered have the same characteristics. Apart from that, all my other products are ok too and I only buy your products.
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M
Rating: 1 out of 5
Varnish does not dry
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M
Rating: 3 out of 5
My parcel was not delivered to my home address and it was complicated to have it delivered to a relay point.
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A
Rating: 1 out of 5
Nail color very dry and old
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