The store consistently delivers on product quality, with many reviews praising durable items, beautiful colors, and reliable performance that meet expectations. Customers highlight fast and smooth delivery, well-packaged orders, and experience of responsive, professional after-sales support. They also emphasize strong reliability and seriousness from the company, with repeat purchases, easy-to-use tools like the sander and nail drill, and overall satisfaction with the shopping experience. Positive mentions include a seamless ordering process, helpful customer service, and high value for money across multiple products.
The UV lamp does not work and there is no response from the after-sales service.
Translated reviews
C
Carine L.
Rating: 1 out of 5
following a purchase from 07/12/2024
I am still waiting for my parcel!!!
Translated reviews
A
Aurore T.
Rating: 3 out of 5
following a purchase from 08/12/2024
Order received quickly and compliant. However, I'm a bit disappointed with the staying power of the varnish, which lasts just over a week. But it shines a lot
Translated reviews
E
Elise F.
Rating: 1 out of 5
following a purchase from 30/11/2024
Disappointed as I received the same box 2 times, I'm waiting to hear from them again.
Translated reviews
C
Cloe F.
Rating: 1 out of 5
following a purchase from 05/12/2024
Some items were missing from the order
Translated reviews
T
Tery L.
Rating: 1 out of 5
following a purchase from 04/12/2024
I have not received my parcel
Translated reviews
D
David K.
Rating: 1 out of 5
following a purchase from 03/12/2024
Following my order that I placed with you, I did not receive my package and no response from your after-sales service within 24 hours. They replied 5 days later, so I had to reject my payment on my PayPal account.
Translated reviews
G
Giulianelli F.
Rating: 2 out of 5
following a purchase from 03/12/2024
hello, I received the package, order number 12013358 but it is broken and a piece is missing. Since it's Christmas, I understand that this can happen, but the gift is now incomplete. Please send me the missing Twin Coat part or reimburse me the difference. Thank you.
Translated reviews
S
Sandrine M.
Rating: 1 out of 5
following a purchase from 25/11/2024
Perfect
Translated reviews
T
Tailinh H.
Rating: 3 out of 5
following a purchase from 01/12/2024
Fast delivery and attractive price, but the quality of the products has declined. The nail varnishes used to be very liquid, but now they've become very thick.
Translated reviews
E
Elena C.
Rating: 1 out of 5
following a purchase from 02/12/2024
I ordered the Sphere Kit and they brought me the Ruby kit. The accessories are the same but the lamp is different and the price is very different.
Translated reviews
L
Lauriane B.
Rating: 1 out of 5
following a purchase from 02/12/2024
Never received my parcel so no Christmas presents for a family member. Very disappointed
Translated reviews
S
Sophie M.
Rating: 1 out of 5
following a purchase from 02/12/2024
Not received and refunded
Translated reviews
V
Valérie G.
Rating: 3 out of 5
following a purchase from 02/12/2024
Shipping time too long
Translated reviews
E
Emilie C.
Rating: 1 out of 5
following a purchase from 30/11/2024
Order delivered at 01:00 to the requested relay point
Translated reviews
D
Daniela S.
Rating: 1 out of 5
following a purchase from 09/11/2024
order not received, no status information!!!
Translated reviews
M
Magalie P.
Rating: 1 out of 5
following a purchase from 01/12/2024
I won't talk about the quality of their products, I don't know. I placed an order two days after the pack I had ordered was reduced by €10, and I asked them if it would be okay if I returned my pack, and recommended a new one with ten euros less, or if there was any possibility of a commercial gesture. I was told that this was not possible. So I'm not going to get the package back and buy a pack during Black Friday and after Black Friday make it even cheaper for me, it's a commercial scam.
Translated reviews
A
Agnes M.
Rating: 1 out of 5
following a purchase from 01/12/2024
I received someone else's order Despite 4 emails, no one told me how to receive my order Agnes marchand 24 rue beletre 18600 sancoins [email protected] Or [email protected]
Translated reviews
A
Anna B.
Rating: 2 out of 5
following a purchase from 01/12/2024
My package never arrived and I had to contact support several times for answers . Eventually I was promised a refund but as of yet it has not been done
Translated reviews
S
Shirley A.
Rating: 1 out of 5
following a purchase from 30/11/2024
Extremely disappointed by the delivery (20 days to receive the order when the site announced 3 to 6 working days) and catastrophic customer service who, when contacted, pretended not to understand the problem of a tripled delivery time. I wouldn't recommend them!
Translated reviews
L
Lucile C.
Rating: 1 out of 5
following a purchase from 28/11/2024
I haven't used the products yet, but I received them in a broken cardboard box, unprotected and in unsuitable packaging. The LED lamp box was completely crushed and it's a Christmas present, so I have to give the lamp without the box.
Translated reviews
A
Aurore C.
Rating: 1 out of 5
following a purchase from 27/11/2024
I'm still waiting for the order
Translated reviews
R
Romane D.
Rating: 3 out of 5
following a purchase from 25/11/2024
The products received were compliant and delivered on time, but many references were missing when the order was placed.
Translated reviews
L
Lena M.
Rating: 3 out of 5
following a purchase from 25/11/2024
hello parcel received with an article missing Without even being warned beforehand I had to claim in order to obtain a refund for the product not received. Very long delay to receive the parcel and long delay to reply to my email.
Translated reviews
V
Virginie B.
Rating: 2 out of 5
following a purchase from 22/11/2024
I still haven't received my order in full
Translated reviews
S
Salma D.
Rating: 2 out of 5
following a purchase from 24/11/2024
Informed that most of the items in my order are out of stock only after placing my order
Translated reviews
J
Jodie N.
Rating: 1 out of 5
following a purchase from 22/11/2024
Fine
Translated reviews
L
Laurie K.
Rating: 2 out of 5
following a purchase from 19/11/2024
The most important kit in my order was missing. I was reimbursed, but I asked for a refund of the shipping costs so that I could recommend the kit without paying 2x the shipping costs. No answer, no commercial gesture.
Translated reviews
M
Mélanie H.
Rating: 2 out of 5
following a purchase from 19/11/2024
Hello forgot a product in my order, no commercial gesture because of this, I had to ask, and I thought as on the photo to have a thinner cap for a better hold and not a large cap.
Translated reviews
J
Jorinde D.
Rating: 3 out of 5
following a purchase from 16/11/2024
I ordered 3 products and received 2. The packing slip and shipping emails simply stated 3 products as if they had been delivered. After I contacted them, I was told the product was no longer available. I am not okay with the whole order being handled as if everything was fine and then, without any notice, I only get 2 of the 3 products
Translated reviews
F
Feriel B.
Rating: 2 out of 5
following a purchase from 15/11/2024
Damage your nails!
Translated reviews
C
Cyrielle D.
Rating: 1 out of 5
following a purchase from 18/11/2024
Hello, the bottle of nail polish remover arrived empty. In addition, I had ordered a yellow varnish which was invoiced to me but was not in the parcel.
Translated reviews
N
Nathalie J.
Rating: 2 out of 5
following a purchase from 17/11/2024
The lamps inside the sphere don't light up! The sphere doesn't light up! I'm waiting for a replacement, so as this is an untested product, I can't give it a good rating right now.
Translated reviews
C
Céline D.
Rating: 1 out of 5
following a purchase from 17/11/2024
Lamp does not catalyze well, poor quality polygel
Translated reviews
B
Berenice J.
Rating: 1 out of 5
following a purchase from 17/11/2024
the varnish barely lasts 1 day
Translated reviews
B
Benedicte L.
Rating: 3 out of 5
following a purchase from 14/11/2024
Hello The varnishes I ordered this time are extremely pasty and thick... quite complicated to apply. Some were much too liquid at the very beginning... but now it's a bit like an old varnish. And the two batches I ordered have the same characteristics. Apart from that, all my other products are ok too and I only buy your products.
Translated reviews
M
Marion L.
Rating: 1 out of 5
following a purchase from 12/11/2024
Varnish does not dry
Translated reviews
M
Morgane C.
Rating: 3 out of 5
following a purchase from 10/11/2024
My parcel was not delivered to my home address and it was complicated to have it delivered to a relay point.
Translated reviews
A
Annamaria E.
Rating: 1 out of 5
following a purchase from 10/11/2024
Nail color very dry and old
Translated reviews
We use cookies for audience measurement and improving user experience.