The online store Méanail Paris is praised for its exceptional product quality, with numerous reviews highlighting the effectiveness and durability of items such as the nail drill and various varnishes. Customers express satisfaction with their purchases, often noting the attractive colors and ease of use of the products. Delivery is frequently recognized as efficient, with many orders arriving quickly and in good condition, even during peak times like the Christmas season.
Hello, I find that the lamp takes a very long time to catalyze, you have to do it two or three times before it catalyzes well, so I'm disappointed with the lamp.
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Response from Méanail Paris
Dear Silvia,As for the drying of semi-permanent nail polish, did you degrease the last coat with a Cleaner? The Cleaner allows you to remove the little oily layer that gives the impression that the varnish is not dry. Very nice day,Inès - Méanail Paris
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Constance
Rating: 1 out of 5
Very bad quality only holds 2 days to penne without that its secaille very disappointed
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Response from Méanail Paris
Dear Constance,Concerning the holding of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal holding of the semi-permanent varnish, it is essential to respect the recommended application techniques.Very nice day,Ines - Méanail Paris
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Fanny
Rating: 1 out of 5
The varnish does not last a single day
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Response from Méanail Paris
Dear Fanny,Concerning the holding of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal holding of the semi-permanent varnish, it is essential to respect the recommended application techniques.Very nice day,Ines - Méanail Paris
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Mélissa
Rating: 3 out of 5
The site is easy to use and explains correctly how to use the products sold
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Response from Méanail Paris
Dear Melissa,Thank you for sharing your experience with us.I will pass on your message to all our teams who strive every day to offer a great experience to our customers.Very nice day,Inès - Méanail Paris
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Sandrine
Rating: 2 out of 5
Basically I was very satisfied with the website and the speed of delivery but I am very disappointed with my package the sander does not work and it is impossible to change the tips and yet I am a professional
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Response from Méanail Paris
Dear Sandrine,Can you send us an email mentioning the problem with the sander with a video via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Eloise
Rating: 2 out of 5
The machine does not dry at all the semi-permanent varnishes delivered with
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Response from Méanail Paris
Dear Eloise,Could you please send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Cynthia
Rating: 2 out of 5
The site itself is good, fast deliveryNow I am not satisfied with the products, I put the varnish 2 days after all that dried out !!!! I thought that I had not done correctly since it was my first, then I redid, but the same 3 days after the varnish does not hold, I can even remove it with my fingers without product. !!!! So I am disappointed
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Response from Méanail Paris
Dear Cynthia,We would be interested to know more about the way you apply the semi-permanent.our priority is the satisfaction of our customers, so we look forward to your feedback.very nice day,Ines - Méanail Paris
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Leena
Rating: 3 out of 5
Site rather intuitive and easy to use
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Response from Méanail Paris
Hello,We thank you for your purchase and are happy that our site satisfies you.Very nice day,Inès - Méanail Paris
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Sandra
Rating: 3 out of 5
The clips to put on the fingers are of very poor quality very disappointed and the remover wipes remove absolutely nothing.
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Response from Méanail Paris
Dear Sandra,Can you send us an email mentioning the problem via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Aurelie
Rating: 1 out of 5
The semi permanent only lasted 2 days.
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Response from Méanail Paris
Dear Aurélie,Concerning the holding of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal holding of the semi-permanent varnish, it is essential to respect the recommended application techniques.Good day,Ines - Méanail Paris
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Manuella
Rating: 1 out of 5
Very disappointed. Allergic to the products. I absolutely do not recommend!
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Response from Méanail Paris
Dear Manuella,We are sorry for this misunderstanding. As said during our exchanges via our after-sales service, we advised you to see a doctor in order to do allergy tests to know if it is really an allergy due to one of our components. Since you have not done any tests to verify your intuitions, our organic cuticle oil is not the final solution to the problem, it is a small gift to soothe your irritation while waiting for the test results. We are listening to you and we are here to help you.Very nice day,Ines - Méanail Paris
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Caroline
Rating: 3 out of 5
The kit received is rather complete! However the top coat 2 in 1 base is of poor quality and everything comes off in a few days despite a preparation of the nails done correctly! I've already been forced to buy these two products in another brand too bad!
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Response from Méanail Paris
Dear Caroline,Can you send us an email mentioning the problem via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Emilie
Rating: 3 out of 5
Disappointed with the colors of the nail polish provided with the pack otherwise the rest very good.
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Response from Méanail Paris
Dear Emilie,Concerning the color, we are listening to you to understand what was not satisfactory for you.Very nice day,Inès - Méanail Paris
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Marie Jose
Rating: 3 out of 5
Impossible to enter the gift code for the cuticle oil!
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Response from Méanail Paris
Dear Marie Jose,Can you send us an email mentioning the problem via our after-sales service?very nice day,Inès - Méanail Paris
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Kmy
Rating: 1 out of 5
3rd order from meanail. 2nd time the product arrived having leaked. The packaging and product were intact and not broken but the bottle of cuticle oil was broken and spilled all over the package. However I continue to recommend this site with great products and just 2 bad lucks concerning the orders. The site is serious, the service is present and efficient
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Response from Méanail Paris
Hello,Thank you for your trust and for taking the time to share your experience with us.very nice day,Ines - Méanail Paris
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Isabelle
Rating: 3 out of 5
The reception of the order was quite long, but the products were well packaged. On the other hand, their products are average I think.
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Response from Méanail Paris
Dear Isabelle,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
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Diane
Rating: 1 out of 5
Poor quality product
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Response from Méanail Paris
Dear Diane,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
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Alisson
Rating: 1 out of 5
Very disappointed. I'm used to doing semi-permanent. I saw an ad and wanted to test. First application for December 24, the varnish chipped at the end of the nails with the first dishes of the evening. I tried a second application for the 31st, it's now the 2nd of january, my nail is starting to go...I won't recommend it. Too bad because the colors of the varnishes are really beautiful.
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Response from Méanail Paris
Dear Alisson,Could you please send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Isabelle
Rating: 3 out of 5
The site is well done
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Response from Méanail Paris
Dear Isabelle,Thank you for your purchase and we are happy that you are satisfied with our site.very nice day,Inès - Méanail Paris
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Laurine
Rating: 3 out of 5
Fast delivery
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Response from Méanail Paris
Dear Laurine,Thank you for taking the time to share your experience with us. Very nice day,Inès - Méanail Paris
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Sylvie
Rating: 3 out of 5
The site is correct
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Response from Méanail Paris
Dear Sylvie,Thank you for your purchase and we are happy that you are satisfied with our site.very nice day,Inès - Méanail Paris
Very disappointed because even if I follow the instructions and tutorials carefully, the varnish does not hold at all. The test was renewed (no spillage, cleaning, drying, etc.) but nothing to do it does not hold more than 2 days.
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Response from Méanail Paris
Dear Romain,We are very sorry to hear about your disappointment with our products.could you please send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Do
Rating: 2 out of 5
Order not received because "not in stock" so replaced but no commercial gesture
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Response from Méanail Paris
Hello,Can you send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
B
Boulanger
Rating: 2 out of 5
Didn't give me any info due to stock out and I didn't want another model.
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Response from Méanail Paris
Dear Laure,Can you send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Sylvie
Rating: 3 out of 5
I had 2 delivery problems. The 1st: partial reception of the order. The 2nd one: lost package. On the other hand, the customer service was great and reactive! Everything was well resolved.
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Response from Méanail Paris
Dear Sylvie,I am forwarding your message to all our teams who strive every day to offer a great experience to our customers.very nice day,Inès - Méanail Paris
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Andrée
Rating: 2 out of 5
package arrived crushed and punctured. elements in a mess in the box.
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Response from Méanail Paris
Hello,Can you send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Isabelle
Rating: 3 out of 5
Well average because damaged package. No solvent left in the bottle
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Response from Méanail Paris
Dear Isabelle,Can you send us an email mentioning the problem via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Megane
Rating: 3 out of 5
Well
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Response from Méanail Paris
Dear Megane,Thank you for your comment.very nice day,Inès - Méanail Paris
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Dumont
Rating: 3 out of 5
Sale of goods made in PCR is not indicated
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Virginie
Rating: 3 out of 5
Tracking was never up to date
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Janna
Rating: 2 out of 5
Does not last long
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Response from Méanail Paris
Hello,Could you please tell us more about the steps involved in the application of the varnish? Indeed, to guarantee an optimal hold of the semi-permanent varnish, it is essential to respect the recommended application techniques. We remain at your disposal if needed.Very nice day,Ines - Méanail Paris
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Saly
Rating: 2 out of 5
I don't like the lamp, it doesn't heat up enough and the varnish comes off after two days
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Response from Méanail Paris
Hello,We are sorry to hear about your disappointment with our products.could you please send us an email mentioning the problem with the lamp via our customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Léa
Rating: 3 out of 5
correct
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Response from Méanail Paris
Dear Léa,Thank you for your comment.very nice day,Inès - Méanail Paris
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Céline
Rating: 3 out of 5
The delivery is fast, but the delivery service leaves something to be desired, the box was totally stuck in the mailbox
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Fanny
Rating: 3 out of 5
The color is beautiful but the nails do not last long, barely 5 days
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Gaelle
Rating: 3 out of 5
I am disappointed because the nails break 2 days after putting the nail polish permanently... The nail polish is not good quality
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Response from Méanail Paris
Dear Gaëlle,We are sorry to hear that our products have disappointed you.There is no causal relationship between the quality of our nail polish and the fact that your nails have become brittle.Could you please give us more details on how you applied the nail polish and also how to remove it? We remain at your disposal for further information and wish you a good day.Ines - Méanail Paris
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Camille
Rating: 3 out of 5
The order was correct but one product was not closed properly and spilled completely into the box, messing up the whole order.
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Response from Méanail Paris
Dear Camille,We apologize for the delivery problem. Can you send us an email mentioning the problem with a picture via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Pauline
Rating: 3 out of 5
The colors are really nice, but without a discount, it's still quite expensive. Moreover, some products don't keep their promises.
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Response from Méanail Paris
Dear Pauline, don't hesitate to share your best work with us on our social networks. We'll be waiting for you on @MeanailParis! Regarding our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
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Justine
Rating: 1 out of 5
Sander that doesn't work anymore. Despite the negative reviews I thought it was a joke... what a joke! I don't recommend it. Died after 3 uses.
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Response from Méanail Paris
Dear Justine,Can you send us an email mentioning the problem with the sander with a video via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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