The online store Méanail Paris is praised for its exceptional product quality, with numerous reviews highlighting the effectiveness and durability of items such as the nail drill and various varnishes. Customers express satisfaction with their purchases, often noting the attractive colors and ease of use of the products. Delivery is frequently recognized as efficient, with many orders arriving quickly and in good condition, even during peak times like the Christmas season.
Dear Margot,Thank you very much for your little word.Very nice day,Inès - Méanail Paris
D
Dayena
Rating: 3 out of 5
Perfect delivery. On the other hand the varnish does not hold.
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Response from Méanail Paris
Hello,Concerning the holding of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal holding of the semi-permanent varnish, it is essential to respect the techniques of application advised.Very nice day,Ines - Méanail Paris
K
Kalie
Rating: 1 out of 5
After testing the polygel refills I am extremely disappointed with the quality of your products! The gel that breaks in the space of a few minutes I find it unacceptable especially when we see the price of your products, a refund could especially be the solution, shameful to sell products and ask the influencers in make the promotion!
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Response from Méanail Paris
Hello,We are very sorry to hear about your disappointment with our Polygel.first of all, can you give us more details about the steps taken to apply the gel?very nice day,Inès - Méanail Paris
M
Marine
Rating: 2 out of 5
I must be objective in saying that all products were purchased on meanail ... and my polish is gone the next day after only one night.
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Response from Méanail Paris
Dear Marine,Concerning the hold of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal hold of the semi-permanent varnish, it is essential to respect the recommended application techniques. Very nice day,Inès - Méanail Paris
C
Claire
Rating: 1 out of 5
I tried to contact you several times because I had a problem with the sander after only 2 uses, no answer! 50 of put in the air very disappointed ...
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Response from Méanail Paris
Dear Claire,We are sorry. Can you please tell us how you contacted us the first time? Very nice day,Inès - Méanail Paris
V
Veronique
Rating: 2 out of 5
Disappointed by this article
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Response from Méanail Paris
Dear Veronique,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
At the time of removing the nail polish I proceeded as expected with hot water to soak my nails in five minutes and then removing part of the nail polish by pulling. Contrary to what was announced I damaged my nails and I did not keep the nail polish that I will buy results.
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Response from Méanail Paris
Hello,To apply the nail polish, we recommend that you lightly sand your nails to remove the layer of Twin Coat, then bathe your hands for 5 minutes in warm water. With the help of the steel cuticle pusher, gently remove the nail polish by lightly pushing your remaining nail polish residue. Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
Complete kit but varnish that goes after 3 days .
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Response from Méanail Paris
Dear Julie,Concerning the hold of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal hold of the semi-permanent varnish, it is essential to respect the recommended application techniques. Very nice day,Inès - Méanail Paris
A
Alexia
Rating: 3 out of 5
Very disappointed with the gel kit. Very hard to sand, the underside of the gel liner is huge which gives a bad condition to the liner. To remove it even harder, I hurt myself by removing them. Otherwise what is on semi-permanent varnish, all very well the colors are beautiful.
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Response from Méanail Paris
Dear Alexia,Thank you for taking the time to share your experience with us.What did you use to remove the Polygel? A file? The polishing block or the sander? Very nice day,Inès - Méanail Paris
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Laura
Rating: 1 out of 5
I was looking for a semi-permanent nail polish kit and decided to order from you after reading the positive reviews. Unfortunately I am very disappointed ... the varnish dries very quickly, the colors have no consistency, they separate as if there were two textures, the color dissolves from the liquid ... no positive result ... Yet I follow the instructions to the letter! A friend of mine also ordered from you and has the same problem as me. I am really sad because the package was a Christmas gift that my family saved up to give me.
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Response from Méanail Paris
Dear Laura,We are sorry to hear about your disappointment with our products, but for a semi-permanent nail polish to last, you need to apply the Primer well and let it dry in the open air. For the Base Coat, take care not to touch the cuticles and tuck it in well. For the application of the color and the Top Coat, follow the same instructions. Not touching the cuticles allows the product to set well on the hair without letting the air or water seep through. Otherwise, the semi-permanent lifts with extreme ease. In addition, tucking in the nail polish is very important because it allows the nail polish to fuse together without drying out after a few days, and we'll be happy to help you if you need us.
A
Acheteur vérifié
Rating: 3 out of 5
Delivery longer than expected because of the carrier but customer service available and ready to find solutions so that I finally receive my order
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Response from Méanail Paris
Hello, Thank you for taking the time to share your experience with us. Very nice day, Ines - Méanail Paris
A
Acheteur vérifié
Rating: 1 out of 5
The opening system for the clamp is defective I can't change the wheel
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Response from Méanail Paris
Dear Christophe,Can you send us an email mentioning the problem with the sander with a picture via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
Hard to go back, very slow
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Response from Méanail Paris
Dear Audrey,Are you talking about our website? Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 1 out of 5
Incomplete order...
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Response from Méanail Paris
Hello,We are very sorry,can you send us an email and tell us about the problem via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
The delivery was processed quickly and followed me a little complicated
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A
Acheteur vérifié
Rating: 1 out of 5
Very dissatisfied, no follow-up of delivery, invalid phone very long to answer with a forgetfulness of order not serious enough for my taste and I will not recommend it is on.
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Response from Méanail Paris
Dear Christiane,We are sincerely sorry to hear about your dissatisfaction.we can contact you by phone to discuss it with you. Are you available during the day? Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
Liquid varnish to be applied in a very thin layer? in 3 applications. If not, it will not catalyze perfectly... After nothing to say about your products, as always perfect!
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Response from Méanail Paris
Dear Céline, Thank you for taking the time to share your beauty experience with us. Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
Order returned to the warehouse without email to inform me. I had to contact the company myself because I found the delivery time long. The order was finally renewed and well delivered
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Response from Méanail Paris
Dear Margaux,We are very sorry for this delivery problem.we hope you like our products! Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
Delivery in time. on the other hand packaging not top, not in good condition but nevertheless complete. Accessories a little loose.
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Response from Méanail Paris
Dear Regine, We are sorry to hear that your package arrived in a bad state. Very nice day,Ines - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
The varnish does not last long enough
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Response from Méanail Paris
Hello,Concerning the hold of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to ensure an optimal hold of the semi-permanent varnish, it is essential to respect the recommended application techniques. Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 1 out of 5
I never received my package!
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Response from Méanail Paris
Hello, We are sorry to hear this. Can you please give us your order number? We will check it out. Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 2 out of 5
The nails don't last long, I had to redo 3 nails the day after my application :/ I hope it will last better when I have gained experience in applying the gel
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Response from Méanail Paris
Dear Cassandra,We would be interested to know more about how you install the Polygel as all the steps are very important.our priority is the satisfaction of our customers, that's why we are looking forward to your feedback. Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
Well done
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Response from Méanail Paris
Dear Mylene,We thank you for your comment.very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
Received fairly quickly
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Response from Méanail Paris
Dear Ophélie,Thank you for taking the time to share your experience with us.Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
The order and delivery went very well. Unfortunately, it is very difficult to change individual sanders. The motor also heats up quickly.
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Response from Méanail Paris
Dear Sabine,We are sorry to hear that you were disappointed with the sander. Our priority is the satisfaction of our customers, that's why we are waiting for your feedback so that we can find a suitable solution together! Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
Satisfactory service.
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Response from Méanail Paris
Dear Danielle,Thank you for your comment.very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
Product that leaves something to be desired. The holding is not top! And your nails are weakened after removing the polish! I recommend without more
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Response from Méanail Paris
Dear Rachele,We are sorry to hear that you were disappointed with our nail polish. Could you please tell us more about the way you applied the nail polish and the way you put it on? We remain at your disposal for further information and wish you a good day.Ines - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
Good visibility of the products on the site.
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Response from Méanail Paris
Dear Lola,We thank you for your purchase and are happy that our site satisfies you.Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
Site offering good products. Not diverse enough for my taste
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Response from Méanail Paris
Dear Laeticia,Thank you for sharing your comments with us, which will be passed on to our teams.very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
Hello, the color is less vitaminized in real life than on the website but well, the rendering of colors on the net is always approximate and the color is very good anyway. It doesn't peel off despite having dipped my fingers in hot water. Maybe the layers were too thin...satisfied anyway
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Response from Méanail Paris
Dear Céline,Thank you for your message.for the Peel Off application, did you lightly sand your nails to remove the layer of Twin Coat before dipping them in hot water? Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 2 out of 5
disappointed by the color of the varnish disappointed by the answers of your soap
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Response from Méanail Paris
Dear Pascale, I am sorry to hear that you are disappointed by our varnishes. We can contact you by phone to discuss this with you. Are you available during the day? Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
For the moment I am skeptical, the material is very good but I do not know if it is the lamp which catalyses badly or the varnish which does not hold but in any case the varnish does not hold more than one week in spite of the stages made. I have tried 3-4 and they all make the same result. So to see...
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Response from Méanail Paris
Dear Emilie, Thank you for your message. I am sorry to hear that you are disappointed by our products. Did you take care to edge your nail and not to touch the cuticles? Indeed, if the nail polish is put on the cuticles, there is a risk that the nail polish will come off quickly. If you have greasy nails (which often explains why the nail polish does not last as long), put the emphasis on the preparation of your manicure (very important!): If you have oily nails (which is often the reason why the nail polish doesn't last as long), focus on the preparation of your manicure (very important!): polish your nails well and apply a coat of primer. We're here to listen to you. Have a great day, Inès - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
Medium
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Response from Méanail Paris
Dear Gloria,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 1 out of 5
Very long shipping time... It takes 1 month to receive the order
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A
Acheteur vérifié
Rating: 3 out of 5
Disappointed with the quality of the varnishes
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Response from Méanail Paris
Dear Laetitia,We are sorry to hear that you were disappointed with our nail polishes. Can you give us more details about your comment? Is it a problem of durability, choice of colors in the Ruby kit or another problem? Our customer service is at your disposal to give you advice for a successful application of semi-permanent! Very nice day,Ines - Méanail Paris
A
Acheteur vérifié
Rating: 2 out of 5
The site is very good and makes you want to buy. The package was received quickly, but the after-sales service is terrible (no answers to emails asking about the functioning of the products).
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Response from Méanail Paris
Dear Céline,After checking with us, we have not received any message from you. Can you please tell us how you contacted us? Very nice day,Ines - Méanail Paris
A
Acheteur vérifié
Rating: 2 out of 5
Poor quality products. In spite of a good preparation of the nail, the varnish flakes the next day
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Response from Méanail Paris
Dear Cindy,For a semi-permanent nail polish to last long, you must apply the Primer well and let it dry in the open air. For the Base Coat, take care not to touch the cuticles and tuck it in well. For the application of the color and the Top Coat, follow the same instructions. Not touching the cuticles allows the product to set well on the hair without letting the air or water seep through. Otherwise, the semi-permanent lifts with extreme ease. In addition, tucking in the longle is very important because this passage allows you to weld everything together without your nail polish drying out after a few days.very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
Professional website but I lacked advice on how to use the products I ordered. For example: at the beginning I didn't know that I needed to clean my nails right after I polished them to remove the grease film.
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Response from Méanail Paris
Dear Sandra, Thank you for taking the time to share your beauty experience with us. Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
I received the order quite quickly, but the timer button on the uv lamp does not work... not very serious in itself, but I have to set a timer each time and turn it off/on each time... otherwise good quality products!
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Response from Méanail Paris
Hello,Can you send us an email mentioning the problem with the lamp via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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