Customer reviews of Méanail Paris

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9,1 /10
Overall rating: 9,1 out of 10
Based on 9 071 published reviews

Summary of reviews

The online store Méanail Paris is praised for its exceptional product quality, with numerous reviews highlighting the effectiveness and durability of items such as the nail drill and various varnishes. Customers express satisfaction with their purchases, often noting the attractive colors and ease of use of the products. Delivery is frequently recognized as efficient, with many orders arriving quickly and in good condition, even during peak times like the Christmas season.

Reviews 1, 2 and 3 stars

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Acheteur vérifié
Rating: 3 out of 5
The site is good but not the products
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Response from Méanail Paris
Dear Sandra,We are delighted that the site meets your expectations! Regarding our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
Good. Lack of advice.
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Response from Méanail Paris
Dear Marie,We are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Our after-sales service is available from Monday to Friday from 9:00 am to 6:00 pm by phone and every day by mail.Very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
good delivery, good site
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Response from Méanail Paris
Dear Candice,Thank you very much for your note.we are delighted to have you in our community.very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
The box arrived stale and the product boxes crushed
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Response from Méanail Paris
Dear Carole,We are sorry to hear that the boxes arrived damaged.Our priority is the satisfaction of our customers. We can contact you by phone to discuss this with you and to find a solution together! Are you available during the day? Very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
The pose of the varnish is not easy bad quality of varnish I do not useful it disappointed
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Response from Méanail Paris
Dear Ludiwine,We are sorry to hear that you were disappointed with our products. Concerning the application of the nail polish, can you give us more details about the steps performed? Please note that all our nail polishes are registered on the European cosmetics portal and meet the strictest European standards. Our R&amp team
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Acheteur vérifié
Rating: 3 out of 5
Good.
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Response from Méanail Paris
Dear Pauline,Thank you very much for your note.we are delighted to have you in our community.very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 2 out of 5
Strange exchanges where we are called by name as if we had kept the cows together, but apart from that nothing to complain about
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Response from Méanail Paris
Hello Jacqueline,Our young marketing team has chosen to be close to its customers in order to advise them as best as possible. No need to worry about going back to being formal with those who wish to do so, as our driving force is your satisfaction. Sincerely yours, Clara - Méanail
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Acheteur vérifié
Rating: 1 out of 5
The site does not publish bad reviews. They deceive customers.
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Response from Méanail Paris
Dear Veronique,We are very surprised by your comment because we have not found any review from you on the Méanail website. We only found a message from you to the customer service complaining about a cancelled order because you tried to take advantage 6 times of a promotional code usable only once per household.we publish absolutely all the reviews we receive, whether they are positive or negative. Our ultimate goal is the satisfaction of our customers. In an effort to be transparent, we have recently chosen to use a trusted third party, Avis Vérifiés, to collect customer reviews.Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 2 out of 5
The varnishes are not opaque enough and the lamp is very long to dry the varnishes. I do not recommend it.
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Response from Méanail Paris
Hi Shania, Before using our varnishes, you have to shake the bottle well in order to mix the pigments and to find a nice opacity. As for the drying of semi-permanent nail polishes, did you degrease the last layer (normally the layer of the Top Coat) with a cleaner? The cleaner allows you to remove the little oily layer that gives the impression that the varnish is not dry. Have a nice day,Clara - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
1. the package arrived late, after 20 days, when it said 5-10 days on the website.2. the inner box containing the lamp arrived damaged3. The description of the kit said the lamp was 36 watts, but a 24 watt lamp was sent to me. I hope they made an unintentional typo
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Acheteur vérifié
Rating: 1 out of 5
The varnish does not hold long and is very complicated to remove, damages in more longle
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Response from Méanail Paris
Dear Camille,To ensure an optimal experience with the semi-permanent nail polish Méanail, don't forget to apply our Primer which will help you to increase the adhesion of the nail polish. Then, apply a thin layer of Base Coat, taking care not to overflow on the cuticles and catalyze under the lamp. Apply a thin layer of color and catalyze again under the UV lamp. You can repeat the application of the color a second time, if desired, while catalyzing of course and to finish, apply a thin layer of Top Coat and catalyze as well. Finally, degrease your nails with the Cleaner to remove the greasy film that gives the impression that your nails are not dry.Regarding the application, the steps are as follows:- Sand the shiny layer of your nails with the polishing block and then soak the cotton pads with Remover and place them on your nails. Clip on the Méanail finger clips so that the cotton pad sticks perfectly to the nail and allows the Remover to penetrate the nail polish layer. Leave it on for 15 minutes - Remove the tweezers and lightly sand your nails with the polishing block to remove any residual nail polish.Little Méanail tip: Remember to moisturize your nails with a cuticle oil, during the weeks you wear a semi-permanent nail polish and after application, to nourish your nails from the inside.Don't hesitate to come back to us for more tips,Very nice day.Ines - Méanail Paris
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Acheteur vérifié
Rating: 2 out of 5
Very clear site but product sold of very poor quality
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Response from Méanail Paris
Dear Amélie,All our polishes are registered on the European cosmetics portal and meet the strictest European standards. Our R&amp team
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Acheteur vérifié
Rating: 3 out of 5
The varnishes are not of quality. After lamp, nail file, rhinestones etc. correct
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Response from Méanail Paris
Dear Heather,Thank you for taking the time to share your experience with us. We are so glad that the lamp and accessories are what you expected! All of our polishes are registered on the European cosmetics portal and meet the strictest European standards. Our R&amp team
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Acheteur vérifié
Rating: 2 out of 5
I am very pleased with the service and the quality of the product.
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Response from Méanail Paris
Dear Melodie,I am sorry to hear that you are not satisfied with your experience on the Méanail website.we have redone all our photos and videos on our website so that they are as realistic as possible. Please don't hesitate to come back to us to discuss it by phone, very nice day.Ines - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
Nice color of varnish but does not last very long
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Response from Méanail Paris
Dear Hélène,Concerning the hold of the varnish, can you give us more details about the steps performed for the application of the varnish? Indeed, in order to guarantee an optimal hold of the semi-permanent varnish, it is essential to respect the recommended application techniques. We remain at your disposal for further information. Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
maximum 2 weeks, after need to redo again,
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Response from Méanail Paris
Dear Iryna, Thank you for your comment, did you use our Cleaners to degrease your nails? Then did you apply a Primer before the 2 coats of nail polish to make the nail polish last? These 2 steps are essential to ensure a good adhesion of the semi-permanent nail polish. Finish your manicure by applying a thin layer of Top Coat. Don't hesitate to come back to us for more advice. Have a nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 2 out of 5
In general, I like it but I am disappointed with the colors that are not the same as on the site. I do not recommend
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Response from Méanail Paris
Dear Rayene Imane, We regularly update our visuals so that they are as representative as possible of the real color of our semi-permanent nail polish. The resolution of your screen can also change the shade of your nail polish. We would be delighted to offer you another nail polish that will better meet your expectations. Looking forward to hearing from you, Amélie - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
For the price the outfit is not that great but the colors are very nice
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Response from Méanail Paris
Dear Erine, Thank you for your note. Did you use our Cleaners to degrease your nails? Then did you apply a Primer before the 2 coats of Colors nail polish to make the nail polish last? These two steps are essential to ensure a good adhesion of the semi-permanent nail polish and finish your manicure by applying a thin layer of Top Coat.Concerning the application of Peel Off nail polish, it is different from a classic semi-permanent nail polish. It is recommended for people who like to change their nail colors regularly. It is a varnish that lasts up to 7 days and is removed in one go like a sticker. The steps of the Peel Off application are as follows:- Apply a thin layer of Twin Coat Peel Off and catalyze under the lamp for 60 seconds- Apply 1 or 2 layers of Peel Off nail polish (depending on the opacity you want to obtain) and catalyze each layer- Cover with a thin layer of Twin Coat Peel Off and degrease with a pad cleaner to avoid the oily look that gives the impression that your nails are not dryMéanail Tip: Line the free edge of the nail with a thin layer of color to get a professional finish.Don't hesitate to come back to us for more tips.very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
When I last ordered, I received a base that was impossible to apply because it was too thick and sticky, instead of the 2 in 1 base, so I stopped using your products
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Response from Méanail Paris
Dear Marie Chantal,We are sorry to hear that you were disappointed with our products. Our priority is the satisfaction of our customers, that's why we are waiting for your feedback so that we can find together a suitable solution.Very nice day,Inès - Méanail Paris