Customer reviews of Méanail Paris

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 9 071 published reviews
5 6 904 76% 4 1 188 13% 3 390 4% 2 239 3% 1 350 4%

Summary of reviews

The store consistently delivers on product quality, with many reviews praising durable items, beautiful colors, and reliable performance that meet expectations. Customers highlight fast and smooth delivery, well-packaged orders, and experience of responsive, professional after-sales support. They also emphasize strong reliability and seriousness from the company, with repeat purchases, easy-to-use tools like the sander and nail drill, and overall satisfaction with the shopping experience. Positive mentions include a seamless ordering process, helpful customer service, and high value for money across multiple products.

Reviews 1, 2 and 4 stars

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Izaskun S.
Rating: 4 out of 5
following a purchase from 12/12/2024
A pity that you sent me the same colors of nail polish that I had purchased at no cost. I haven't tried the product yet, so I can't give my opinion.
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Simon A.
Rating: 2 out of 5
following a purchase from 07/12/2024
Missing article. Long lead time.
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Cristina G.
Rating: 1 out of 5
following a purchase from 11/12/2024
Package received completely broken..customer service responds once in a while....
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Clarisse Q.
Rating: 4 out of 5
following a purchase from 11/12/2024
I ordered 2 ruby kits for the festive season. Having bought them for myself 2 years ago, I was sure of my purchase and I'm very satisfied. However, I withdraw 1 star because it was noted that a "special gift" was added to the order for its purchase, but on neither I had it and yet I ordered only 2 / 3 days apart. An oversight, I understand, but 2 oversights on two orders with so little time between, I find that a shame. One might think it was false advertising to convince us to buy the kit...
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Frederic C.
Rating: 1 out of 5
following a purchase from 10/12/2024
Hello, I sent you an e-mail after Christmas and, unless I'm mistaken, I haven't received any return concerning my request. In fact, the package I ordered was ordered twice, so I was asking you for the product to return to you. Thank you for your feedback. Sincerely F-CHAMPEY
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Séverine T.
Rating: 1 out of 5
following a purchase from 04/12/2024
2 orders shipped and never received
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Fabio G.
Rating: 1 out of 5
following a purchase from 09/12/2024
Oven not working
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Anne Marie J.
Rating: 4 out of 5
following a purchase from 07/12/2024
It was a gift for my granddaughter, she was thrilled 🤩
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Manuela A.
Rating: 1 out of 5
following a purchase from 07/12/2024
I placed an order. The parcel was delivered in a locker but the locker was empty. I had to call Mondial Relay who told me that the parcel would be re-delivered. Finally it went back to the sender, the order was reimbursed at no time did I get a message from you explaining what was going on with my order or offering to send another parcel. I am very disappointed.
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Lucrezia D.
Rating: 1 out of 5
following a purchase from 06/12/2024
Valuable brand for a durable and satisfying home manicure
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Valerie G.
Rating: 1 out of 5
following a purchase from 08/12/2024
Order not received to date and ordered on the 22nd. No response to my emails requesting delivery information. Still waiting
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Severine D.
Rating: 1 out of 5
following a purchase from 08/12/2024
UV unit plug not working great 😥
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Laetitia N.
Rating: 4 out of 5
following a purchase from 08/12/2024
Product out of stock after ordering a boxed set. Shipping costs paid for only 2 mini items.
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Carole G.
Rating: 4 out of 5
following a purchase from 07/12/2024
Good. But the uv lamp has three leds that worked for ten minutes... first they blinked, then nothing. Fortunately, the others work!
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Karine G.
Rating: 4 out of 5
following a purchase from 08/12/2024
Fast delivery. Products as ordered. However, small leak from solvent.
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Juliette V.
Rating: 1 out of 5
following a purchase from 06/12/2024
The UV lamp does not work and there is no response from the after-sales service.
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Carine L.
Rating: 1 out of 5
following a purchase from 07/12/2024
I am still waiting for my parcel!!!
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Marta S.
Rating: 4 out of 5
following a purchase from 01/12/2024
Everything perfect only I didn't.understand why I was forced to buy a plastic jar.from.about.1.5 euro
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Elise F.
Rating: 1 out of 5
following a purchase from 30/11/2024
Disappointed as I received the same box 2 times, I'm waiting to hear from them again.
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Cloe F.
Rating: 1 out of 5
following a purchase from 05/12/2024
Some items were missing from the order
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Martine P.
Rating: 4 out of 5
following a purchase from 29/11/2024
This was a gift for my daughter. I am waiting to hear if she is satisfied with this product.
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Karine F.
Rating: 4 out of 5
following a purchase from 02/12/2024
: Need to restart delivery and bad faith on the part of the soap, but the problem was quickly resolved all the same.
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Tery L.
Rating: 1 out of 5
following a purchase from 04/12/2024
I have not received my parcel
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Virginie L.
Rating: 4 out of 5
following a purchase from 03/12/2024
1 free item is missing, so in itself it's not serious, but I would have liked to know before opening the parcel... Unfortunately, you're also closing...
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David K.
Rating: 1 out of 5
following a purchase from 03/12/2024
Following my order that I placed with you, I did not receive my package and no response from your after-sales service within 24 hours. They replied 5 days later, so I had to reject my payment on my PayPal account.
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Veronique C.
Rating: 4 out of 5
following a purchase from 02/12/2024
Fast delivery and products as requested
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Giulianelli F.
Rating: 2 out of 5
following a purchase from 03/12/2024
hello, I received the package, order number 12013358 but it is broken and a piece is missing. Since it's Christmas, I understand that this can happen, but the gift is now incomplete. Please send me the missing Twin Coat part or reimburse me the difference. Thank you.
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Sandrine M.
Rating: 1 out of 5
following a purchase from 25/11/2024
Perfect
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Elena C.
Rating: 1 out of 5
following a purchase from 02/12/2024
I ordered the Sphere Kit and they brought me the Ruby kit. The accessories are the same but the lamp is different and the price is very different.
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Nora C.
Rating: 4 out of 5
following a purchase from 25/11/2024
very well
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Déborah F.
Rating: 4 out of 5
following a purchase from 02/12/2024
Good
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Loredana V.
Rating: 4 out of 5
following a purchase from 03/12/2024
peel off nail polishes are really convenient to take off and have a nice effect.
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Lauriane B.
Rating: 1 out of 5
following a purchase from 02/12/2024
Never received my parcel so no Christmas presents for a family member. Very disappointed
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Sophie M.
Rating: 1 out of 5
following a purchase from 02/12/2024
Not received and refunded
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Emilie C.
Rating: 1 out of 5
following a purchase from 30/11/2024
Order delivered at 01:00 to the requested relay point
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Daniela S.
Rating: 1 out of 5
following a purchase from 09/11/2024
order not received, no status information!!!
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Magalie P.
Rating: 1 out of 5
following a purchase from 01/12/2024
I won't talk about the quality of their products, I don't know. I placed an order two days after the pack I had ordered was reduced by €10, and I asked them if it would be okay if I returned my pack, and recommended a new one with ten euros less, or if there was any possibility of a commercial gesture. I was told that this was not possible. So I'm not going to get the package back and buy a pack during Black Friday and after Black Friday make it even cheaper for me, it's a commercial scam.
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Agnes M.
Rating: 1 out of 5
following a purchase from 01/12/2024
I received someone else's order Despite 4 emails, no one told me how to receive my order Agnes marchand 24 rue beletre 18600 sancoins [email protected] Or [email protected]
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Anna B.
Rating: 2 out of 5
following a purchase from 01/12/2024
My package never arrived and I had to contact support several times for answers . Eventually I was promised a refund but as of yet it has not been done
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Amandine J.
Rating: 4 out of 5
following a purchase from 01/12/2024
I recommend
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