Customer reviews of Méanail Paris

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 9 071 published reviews
5 6 904 76% 4 1 188 13% 3 390 4% 2 239 3% 1 350 4%

Summary of reviews

The store consistently delivers on product quality, with many reviews praising durable items, beautiful colors, and reliable performance that meet expectations. Customers highlight fast and smooth delivery, well-packaged orders, and experience of responsive, professional after-sales support. They also emphasize strong reliability and seriousness from the company, with repeat purchases, easy-to-use tools like the sander and nail drill, and overall satisfaction with the shopping experience. Positive mentions include a seamless ordering process, helpful customer service, and high value for money across multiple products.

Reviews 1, 3 and 4 stars

Reset filters
D
Delphine S.
Rating: 1 out of 5
following a purchase from 15/12/2024
Sander that no longer works after 3 uses, lamp that takes 3 hours to dry
Translated reviews
M
Marta G.
Rating: 1 out of 5
following a purchase from 09/12/2024
light does not work
Translated reviews
S
Stephanie R.
Rating: 3 out of 5
following a purchase from 26/12/2024
Delivery in almost 1 month and no regular news. Otherwise quality products
Translated reviews
S
Stephanie B.
Rating: 1 out of 5
following a purchase from 26/12/2024
I never received my order
Translated reviews
A
Adelaide H.
Rating: 3 out of 5
following a purchase from 25/12/2024
very long delivery time and no news during this time of the progress of the parcel. But the contents were fine.
Translated reviews
S
Sandrine B.
Rating: 4 out of 5
following a purchase from 26/12/2024
My order arrived very quickly, the varnishes are fine except for 2 which are not sufficiently pigmented and very transparent, the rest are fine.
Translated reviews
N
Noemi C.
Rating: 4 out of 5
following a purchase from 25/12/2024
All good but I'm disappointed in the "free" product I paid 1.90 because I didn't expect stickers
Translated reviews
V
Virginie D.
Rating: 1 out of 5
following a purchase from 25/12/2024
3 weeks and still no parcel!
Translated reviews
I
Ines D.
Rating: 4 out of 5
following a purchase from 24/12/2024
very good overall, there was just one varnish that leaked and came open, but it didn't damage the other products. It's a pity, because overall it's very good,
Translated reviews
F
Federica M.
Rating: 1 out of 5
following a purchase from 23/12/2024
My order never arrived
Translated reviews
M
Mathilde B.
Rating: 4 out of 5
following a purchase from 20/12/2024
Overall satisfied but the last order was incomplete and the refund is not yet effective although I was told a week ago that it was done.
Translated reviews
H
Habiba Z.
Rating: 1 out of 5
following a purchase from 23/12/2024
Received order on time Very good
Translated reviews
S
Sjaan B.
Rating: 1 out of 5
following a purchase from 17/12/2024
Slow delivery Poor communication
Translated reviews
N
Nathalie P.
Rating: 4 out of 5
following a purchase from 23/12/2024
Very long delivery times
Translated reviews
G
Giuseppina Luciana V.
Rating: 1 out of 5
following a purchase from 22/12/2024
Very bad experience. Although a slowdown in delivery time at Christmas time is understandable, however, this delay is no longer justifiable: I don't have the package, I don't have the money, I have no feedback from the 'company ( no apology request..).Contacted by me , recently, I was told that the package will arrive. It has not yet arrived. I specify that it was supposed to be a gift. I hope that, in the meantime, the recipient does not independently buy what I had decided to give her!
Translated reviews
M
Mady B.
Rating: 4 out of 5
following a purchase from 20/12/2024
Some accessories are missing. I'm waiting for the after-sales service to get back to me.
Translated reviews
T
Tamara A.
Rating: 4 out of 5
following a purchase from 22/12/2024
Satisfying product unfortunately a little disappointed to have received nail stikers
Translated reviews
F
Flavie D.
Rating: 3 out of 5
following a purchase from 22/12/2024
Long delivery, order well completed but very disappointed with the "surprise gift" for 1€50, simple patterned stickers that can't be used by everyone, I wouldn't use them.
Translated reviews
M
Marion S.
Rating: 3 out of 5
following a purchase from 22/12/2024
Order took a long time to arrive, I was charged before the parcel was sent. Two varnishes were missing from the parcel but I was still charged for them...
Translated reviews
C
Cindy P.
Rating: 3 out of 5
following a purchase from 19/12/2024
I received the wrong pack of varnish.
Translated reviews
S
Sylvie Carmen N.
Rating: 1 out of 5
following a purchase from 19/12/2024
One star is still too many! My parcel was missing a ballet set (the one my daughter really wanted) which was reimbursed after I complained. How is it possible that we can order when they are out of stock?
Translated reviews
C
Cecile R.
Rating: 1 out of 5
following a purchase from 17/12/2024
Late delivery. No information on delivery stages.
Translated reviews
S
Sabine M.
Rating: 4 out of 5
following a purchase from 19/12/2024
No delivery problems but disappointed with the quality of the products
Translated reviews
L
Lucia P.
Rating: 4 out of 5
following a purchase from 18/12/2024
Good products and easy to use
Translated reviews
N
Nicole V.
Rating: 1 out of 5
following a purchase from 18/12/2024
The device does not work and the varnish does not hold
Translated reviews
G
Ganaelle P.
Rating: 4 out of 5
following a purchase from 18/12/2024
long delivery
Translated reviews
B
Bénédicte D.
Rating: 4 out of 5
following a purchase from 18/12/2024
Very good service
Translated reviews
K
Karine B.
Rating: 1 out of 5
following a purchase from 17/12/2024
Very disappointed with my products Some of the polishes I received are completely empty! Clearly I don't recommend
Translated reviews
M
Mathilde G.
Rating: 1 out of 5
following a purchase from 16/12/2024
When I ordered I was supposed to have a free gift and I received absolutely nothing.
Translated reviews
B
Barbaire D.
Rating: 1 out of 5
following a purchase from 11/12/2024
I have not received my order
Translated reviews
C
Carine A.
Rating: 1 out of 5
following a purchase from 16/12/2024
Package not received
Translated reviews
A
Ana M.
Rating: 1 out of 5
following a purchase from 15/12/2024
I bought a nail lamp. The cable where it plugs in does not work. When you place the order it says that they send you a phantom gift valued at 14 euros and instead they send you some nail stickers that are not worth a euro. They charge shipping costs on returns. I do not recommend it
Translated reviews
S
Sylvia L.
Rating: 4 out of 5
following a purchase from 13/12/2024
Happy with the order but disappointed with the gift, not interested and damaged.
Translated reviews
S
Stephanie L.
Rating: 4 out of 5
following a purchase from 13/12/2024
Meets my expectations
Translated reviews
C
Charlène B.
Rating: 1 out of 5
following a purchase from 19/11/2024
I'm not satisfied, I asked for a return because of a duplicate gift, I was told that I would be reimbursed and today it's been 1 month, still no reimbursement.
Translated reviews
I
Izaskun S.
Rating: 4 out of 5
following a purchase from 12/12/2024
A pity that you sent me the same colors of nail polish that I had purchased at no cost. I haven't tried the product yet, so I can't give my opinion.
Translated reviews
C
Cristina G.
Rating: 1 out of 5
following a purchase from 11/12/2024
Package received completely broken..customer service responds once in a while....
Translated reviews
C
Clarisse Q.
Rating: 4 out of 5
following a purchase from 11/12/2024
I ordered 2 ruby kits for the festive season. Having bought them for myself 2 years ago, I was sure of my purchase and I'm very satisfied. However, I withdraw 1 star because it was noted that a "special gift" was added to the order for its purchase, but on neither I had it and yet I ordered only 2 / 3 days apart. An oversight, I understand, but 2 oversights on two orders with so little time between, I find that a shame. One might think it was false advertising to convince us to buy the kit...
Translated reviews
F
Frederic C.
Rating: 1 out of 5
following a purchase from 10/12/2024
Hello, I sent you an e-mail after Christmas and, unless I'm mistaken, I haven't received any return concerning my request. In fact, the package I ordered was ordered twice, so I was asking you for the product to return to you. Thank you for your feedback. Sincerely F-CHAMPEY
Translated reviews
S
Séverine T.
Rating: 1 out of 5
following a purchase from 04/12/2024
2 orders shipped and never received
Translated reviews
We use cookies for audience measurement and improving user experience.