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A
Rating: 4 out of 5
Very good but still a bit expensive
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Customer reviews of Méanail Paris
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 9 071 published reviews
Summary of reviews
The online store Méanail Paris is praised for its exceptional product quality, with numerous reviews highlighting the effectiveness and durability of items such as the nail drill and various varnishes. Customers express satisfaction with their purchases, often noting the attractive colors and ease of use of the products. Delivery is frequently recognized as efficient, with many orders arriving quickly and in good condition, even during peak times like the Christmas season.
Reviews 1, 3 and 4 stars
Reset filtersV
Rating: 4 out of 5
The product corresponded well to what I had seen on the site
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Response from Méanail Paris
Dear Veronique,Thank you for your comment.very nice day,Inès - Méanail Paris
A
Rating: 3 out of 5
Very disappointed with the gel kit. Very hard to sand, the underside of the gel liner is huge which gives a bad condition to the liner. To remove it even harder, I hurt myself by removing them. Otherwise what is on semi-permanent varnish, all very well the colors are beautiful.
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Response from Méanail Paris
Dear Alexia,Thank you for taking the time to share your experience with us.What did you use to remove the Polygel? A file? The polishing block or the sander? Very nice day,Inès - Méanail Paris
A
Rating: 4 out of 5
Simple enough
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Response from Méanail Paris
Dear Angélique,Thank you for your comment.very nice day,Inès - Méanail Paris
N
Rating: 4 out of 5
The delivery was fast. The UV and LED lamp is perfect, the accessories provided complete. The explanations are clear.but the varnish provided is not a very nice color.it lacks a basic burgundy.
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Response from Méanail Paris
Dear Nathalie, Thank you for taking the time to share your beauty experience with us. Very nice day,Inès - Méanail Paris
C
Rating: 4 out of 5
The navigation on the site is good, the tracking of the package is good too. The customer service is top notch.
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Response from Méanail Paris
Thank you for sharing your beauty experience with us. I will pass on your message to all our teams who strive every day to offer a beautiful experience to our customers. Very nice day,Inès - Méanail Paris
A
Rating: 4 out of 5
Well
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Response from Méanail Paris
Dear Valerie,Thank you very much for your little word.Very nice day,Inès - Méanail Paris
M
Rating: 4 out of 5
Well
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Response from Méanail Paris
Dear Melina,Thank you very much for your little word.Very nice day,Inès - Méanail Paris
A
Rating: 4 out of 5
Pleasant site
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Response from Méanail Paris
Hello,We thank you for your purchase and are happy that our site satisfies you.Very nice day,Ines - Méanail Paris
P
Rating: 4 out of 5
the delivery is a bit long but I am satisfied with the products
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Response from Méanail Paris
Dear Marine,We apologize for the delivery problem and hope to keep your confidence in our services. Very nice day,Ines - Méanail Paris
L
Rating: 1 out of 5
I was looking for a semi-permanent nail polish kit and decided to order from you after reading the positive reviews. Unfortunately I am very disappointed ... the varnish dries very quickly, the colors have no consistency, they separate as if there were two textures, the color dissolves from the liquid ... no positive result ... Yet I follow the instructions to the letter! A friend of mine also ordered from you and has the same problem as me. I am really sad because the package was a Christmas gift that my family saved up to give me.
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Response from Méanail Paris
Dear Laura,We are sorry to hear about your disappointment with our products, but for a semi-permanent nail polish to last, you need to apply the Primer well and let it dry in the open air. For the Base Coat, take care not to touch the cuticles and tuck it in well. For the application of the color and the Top Coat, follow the same instructions. Not touching the cuticles allows the product to set well on the hair without letting the air or water seep through. Otherwise, the semi-permanent lifts with extreme ease. In addition, tucking in the nail polish is very important because it allows the nail polish to fuse together without drying out after a few days, and we'll be happy to help you if you need us.
Y
Rating: 4 out of 5
Good clear site
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Response from Méanail Paris
Dear Yves,We thank you for your purchase and are happy that our site satisfies you.Very nice day,Inès - Méanail Paris
A
Rating: 4 out of 5
It should be specified that you need accessories to use it. Otherwise very good
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Response from Méanail Paris
Dear Catherine,Thank you for your message.what accessories are you talking about? Very nice day,Inès - Méanail Paris
C
Rating: 4 out of 5
Clear site, well detailed products but little choice and promotionReactive and efficient customer service
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Response from Méanail Paris
Dear Céline,Thank you for your comment and your confidence.I hope you enjoy your purchase.Very nice day,Inès - Méanail Paris
A
Rating: 4 out of 5
Delivery arrived quickly but error in the contents. I did not have a nail polish ordered, nor the right file. I contacted customer service who quickly responded to my request. The error was quickly corrected. Thank you
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Response from Méanail Paris
Dear Laurence,Thank you for sharing your experience with us.I will pass on your message to all our teams who strive every day to offer a great experience to our customers.Very nice day,Inès - Méanail Paris
A
Rating: 4 out of 5
Interesting brand that looks qualitative
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Response from Méanail Paris
Dear Floriane,We thank you for your comment.very nice day,Inès - Méanail Paris
A
Rating: 3 out of 5
Delivery longer than expected because of the carrier but customer service available and ready to find solutions so that I finally receive my order
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Response from Méanail Paris
Hello, Thank you for taking the time to share your experience with us. Very nice day, Ines - Méanail Paris
A
Rating: 1 out of 5
The opening system for the clamp is defective I can't change the wheel
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Response from Méanail Paris
Dear Christophe,Can you send us an email mentioning the problem with the sander with a picture via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
A
Rating: 4 out of 5
Very good
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Response from Méanail Paris
Dear Doriane,Thank you very much for your little word.very nice day,Inès - Méanail Paris
A
Rating: 4 out of 5
Very fast delivery, quality product with a lot of choice.
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Response from Méanail Paris
Thank you for sharing your experience with us. I will pass on your message to all our teams who strive every day to offer a great experience to our customers. Very nice day,Ines - Méanail Paris
A
Rating: 3 out of 5
Hard to go back, very slow
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Response from Méanail Paris
Dear Audrey,Are you talking about our website? Very nice day,Inès - Méanail Paris
A
Rating: 4 out of 5
Fast service
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Response from Méanail Paris
Hello,We thank you for your comment.very nice day,Ines - Méanail Paris
A
Rating: 4 out of 5
When I received the package, the nail polishes were missing in the Sphere kit. On the other hand, the brand was very reactive and sent me back the missing products in less than a week.
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Response from Méanail Paris
Dear Hélène,Thank you for sharing your experience with us.I will pass on your message to all of our teams who strive every day to offer our customers a great experience.Very nice day,Inès - Méanail Paris
A
Rating: 4 out of 5
Very good site fast shipping
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Response from Méanail Paris
Dear Valerie, Thank you for taking the time to share your experience with us.
A
Rating: 4 out of 5
The order arrived quickly, well packed. First application of semi today December 26: simple, the result is very good. The colors are basic and it's perfect, the kit is very well designed, especially to start using the semi permanent. I am very happy with my Christmas present.
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Response from Méanail Paris
Thank you for sharing your experience with us. I will pass on your message to all of our teams who strive every day to offer a great experience to our customers. Very nice day,Ines - Méanail Paris
A
Rating: 4 out of 5
Fun and competitive
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Response from Méanail Paris
Hello,We thank you for your comment.very nice day,Ines - Méanail Paris
A
Rating: 4 out of 5
first test very good but I had received my order without the 6 colored varnishes ... but they sent them to me when I told them so niquel
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Response from Méanail Paris
Dear Julia, Thank you for taking the time to share your beauty experience with us. Very nice day,Inès - Méanail Paris
A
Rating: 4 out of 5
Well-designed site with lots of choices regarding polishes and kits!
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Response from Méanail Paris
Dear Salima,We thank you for your purchase and are happy that our site satisfies you.Very nice day,Inès - Méanail Paris
A
Rating: 4 out of 5
Simple and practical site, fast reception, nice and easy to use products
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Response from Méanail Paris
Dear Manon,I am forwarding your message to all our teams who strive every day to offer a great experience to our customers.very nice day,Inès - Méanail Paris
A
Rating: 1 out of 5
Incomplete order...
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Response from Méanail Paris
Hello,We are very sorry,can you send us an email and tell us about the problem via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
A
Rating: 4 out of 5
Order received quickly.customer service is responded quickly.the service and the sphere kit is top
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Response from Méanail Paris
Hello,Thank you very much for your little word.we are delighted to have you in our community.very nice day,Ines - Méanail Paris
A
Rating: 4 out of 5
Good communication
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Response from Méanail Paris
Dear Carine,We thank you for your comment.very nice day,Inès - Méanail Paris
A
Rating: 4 out of 5
Very happy with the site and the latest novelties and box of peel off nail polish
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Response from Méanail Paris
Dear Claire,We are delighted to see that our site fully satisfies you and we are happy to count you among our community.Very nice day,Inès - Méanail Paris
A
Rating: 4 out of 5
Clair
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Response from Méanail Paris
Dear Cindy,We thank you for your purchase and are happy that our site satisfies you.Very nice day,Inès - Méanail Paris
A
Rating: 4 out of 5
compliant delivery time a bit long
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Response from Méanail Paris
Hello,Thank you for taking the time to share your experience with us.We are sorry for the unusual delivery time. In view of the health crisis and the end of the year holidays, the delivery time may be slightly delayed.Very nice day,Ines - Méanail Paris
A
Rating: 3 out of 5
The delivery was processed quickly and followed me a little complicated
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A
Rating: 4 out of 5
satisfied with my order.
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Response from Méanail Paris
Dear Marie-Françoise,We are delighted to read your comment.very nice day,Inès - Méanail Paris
A
Rating: 1 out of 5
Very dissatisfied, no follow-up of delivery, invalid phone very long to answer with a forgetfulness of order not serious enough for my taste and I will not recommend it is on.
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Response from Méanail Paris
Dear Christiane,We are sincerely sorry to hear about your dissatisfaction.we can contact you by phone to discuss it with you. Are you available during the day? Very nice day,Inès - Méanail Paris
A
Rating: 4 out of 5
Not yet used the product
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A
Rating: 4 out of 5
moderately readable navigation
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Response from Méanail Paris
Dear Céline, We are listening to you to understand what was not satisfactory in your experience with Méanail. very nice day,Ines - Méanail Paris