The online store Méanail Paris is praised for its exceptional product quality, with numerous reviews highlighting the effectiveness and durability of items such as the nail drill and various varnishes. Customers express satisfaction with their purchases, often noting the attractive colors and ease of use of the products. Delivery is frequently recognized as efficient, with many orders arriving quickly and in good condition, even during peak times like the Christmas season.
Hello, I'm happy that there is the possibility to express myself because I sent 2 mails on the website and 1 on Facebook... Never any answer! I have one of the varnish that had the cap broken, the varnish spilled in the package, and everything was "
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Acheteur vérifié
Rating: 4 out of 5
Fast shipping. Interesting price
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Response from Méanail Paris
Dear Audrey,Thank you very much for your note. We will do our best to make your experience with us as pleasant as possible. Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
The price of the products is interesting and the shipping is fast and careful. On the other hand, the quality of the varnish is average and it is difficult to remove despite the use of the solvent sold by meanail.
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Response from Méanail Paris
Dear Amélie,Concerning the Remover, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal application of the semi-permanent varnish and smoothly, it is essential to respect the recommended techniques.Very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
bopuchon malm closed
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Acheteur vérifié
Rating: 4 out of 5
Good to start with
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Response from Méanail Paris
Dear Flavie,We thank you for your comment.very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Long delivery...
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Acheteur vérifié
Rating: 3 out of 5
Easy to use site, good customer service, shame the products are not up to par.
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Response from Méanail Paris
Hello,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
I am still waiting for my order, I just find the delay long enough?
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Response from Méanail Paris
Dear Julie,Concerning our current delivery times, the order is prepared and shipped within 48 hours. If you have any problem with your order, our after-sales service is available from Monday to Friday from 9:00 am to 6:00 pm by email. We look forward to hearing from you. Very nice day,Ines - Méanail Paris
A
Acheteur vérifié
Rating: 4 out of 5
Very professional site. We can trust the visual of the products without worries as well as their quality.
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Response from Méanail Paris
Dear Anaïs,Thank you for your comment and your confidence.don't hesitate to share your photos on social networks. We look forward to hearing from you.very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Serious and fast delivery
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Dear Estelle,Thank you for your comment and your confidence.very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 4 out of 5
I received the whole kit in good condition. I really like the lamp, the different files, the useful shoots etc. The only negative points for me are the colors (they are all super liquid and I can't apply them properly except for the red one) and the brush for the base/top coat was poorly made I think because it's all hard and compact like there was plastic melted on it so it's hard to apply. Otherwise everything else is great!
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Response from Méanail Paris
Dear Julie,Can you send us an email mentioning the problem of the brush with a picture via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Fast delivery and well protected product
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Response from Méanail Paris
Dear Julie,Thank you for your comment. It is with great care that we prepare the orders. Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Good quality products, I recommend!
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Response from Méanail Paris
Dear Emeline,Thank you very much for your comment and your recommendation to other clients. It's a great pleasure to offer you a great experience. Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
well
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Response from Méanail Paris
Dear Joelyne,Thank you very much for your kind words.very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
The site is well done and the shipping was fast.
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Response from Méanail Paris
Dear Sophie,Thank you for your comment and your confidence.very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Facile e intuitivo. Good service
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Acheteur vérifié
Rating: 4 out of 5
Well
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Response from Méanail Paris
Dear Anaïs,Thank you very much for your little word.Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 4 out of 5
Rather fast delivery
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Response from Méanail Paris
Dear René,Thank you for your comment.very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 4 out of 5
Package arrived quickly. Good products to start. To see on the long term but I am very satisfied. The optional timer lamp does not work perfectly but otherwise good value for money
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Response from Méanail Paris
Dear Lola,Thank you for taking the time to share your beauty experience with us. We are delighted to have you as part of our community, however, all our lamps are double-checked before shipping by our logistics department and are guaranteed for 2 years. We can contact you by phone to discuss this with you. We will contact you to discuss it with you and we look forward to hearing from you soon.
A
Acheteur vérifié
Rating: 4 out of 5
Quality ok
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Response from Méanail Paris
Dear Beatrice,Thank you for your comment.very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 4 out of 5
Very nice color for summer
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Response from Méanail Paris
Dear Viviane, I am so happy to read your comment. Please feel free to share your photos with us on social networks. We look forward to hearing from you.very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Easy to use
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Response from Méanail Paris
Dear Sandrine,Thank you for your comment.very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Machine arrived on time.
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Response from Méanail Paris
Dear Nadège,Nice to read your comment.very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 4 out of 5
Good fast delivery
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Response from Méanail Paris
Dear Marie-Laurence,Thank you very much for your comment.very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
Used to the peeloff I wanted to test the classic semi-permanent to last longer but very disappointed with the cleaner that matter.
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Response from Méanail Paris
Dear Agnes,Concerning the Cleaner, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Ines - Méanail Paris
A
Acheteur vérifié
Rating: 1 out of 5
Non-existent after-sales service, impossible to be refunded.
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Response from Méanail Paris
Dear Charlene, After checking on our side, we have not received any message from you. Can you please tell us how you contacted us? As for our after-sales service, it is available from Monday to Friday from 9:00 am to 6:00 pm by phone and every day by email. We look forward to hearing from you. Have a nice day,Ines - Méanail Paris
A
Acheteur vérifié
Rating: 4 out of 5
Well
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Response from Méanail Paris
Dear Tifany,Thank you very much for your little word.Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 4 out of 5
Nice navigation on the site. The only downside is that the twin coat is a disaster.
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Response from Méanail Paris
Dear Magali,We thank you for your purchases and are happy that our site satisfies you.Concerning the Twin Coat we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Speed of delivery
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Response from Méanail Paris
Dear Audrey,Thank you very much for your little word.Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 4 out of 5
It would be great to make a (lower) price for professionals or students in this field, otherwise it is perfect.
Thank you for sharing your experience with us. I will pass on your message to all of our teams who strive every day to offer a great experience to our customers. Very nice day,Ines - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
A little disappointed. Not because of the extended delay during the COVID19 but because the preparation of my order was done in 2 times. I ordered the beginner UV kit and varnishes, only the varnishes arrived because during the preparation of the order they had to be replaced.
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Acheteur vérifié
Rating: 4 out of 5
Quite satisfied
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Response from Méanail Paris
Dear Joanna,Thank you very much for your kind words.very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
The colors are pretty, the UV lamp is very good but the quality of the nail polish is average, they come off, so in the end the nail polish lasts a week. Moreover, you have to apply 3 coats of nail polish so that it is opaque on the nail... so I am still a little disappointed...
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Response from Méanail Paris
Dear Pauline,Thank you for your comment.we would be interested to know more about the way you apply the semi-permanent because all the steps are essential to have a professional result.moreover, before using our varnishes, you have to shake the bottle well to mix the pigments and to find a nice opacity. The number of coats depends on the result that each of us wants to have. Some people prefer three coats for a more intense and defined color and others prefer only one coat. Our priority is the satisfaction of our customers, that's why we are looking forward to your feedback.very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
The site is going, sometimes there are concerns about ordering that is to say that they are done to the end but it does not register as such.the deliveries are in the dates, to be able to follow the package is an advantage I find.and for the products sometimes the color received is very different from the color on the photo of the site what I find a bit unfortunate but otherwise overall it is a good site with good product.
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Response from Méanail Paris
Dear Eva,Thank you for sharing your comments with us, we regularly update our visuals so that they are as representative as possible of the real color of our semi-permanent varnishes. But the color rendered on your screen also depends a lot on the resolution of this screen.Very nice day,Ines - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
I am disappointed with the 2in1 top coat. Once degreased it does not shine. Then the black varnish Semi permanent does not dry under led, I am forced to put the top coat to hold the varnish. And finally the cuticle cutter broke after 3 uses (I threw it away).
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Response from Méanail Paris
Dear Simone,We are sorry to hear about your disappointment with our products. Are you available during the day? Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 3 out of 5
The choice of colors is great, there is for all tastes, the shade corresponds to the images of the site. Delivery a little long but understandable with the current situation.
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Response from Méanail Paris
Dear Flora,Thank you for taking the time to share your beauty experience with us. We are delighted that our nail polish meets your expectations! Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
nice product
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Response from Méanail Paris
Dear Méline,Thank you very much for your little word.Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 4 out of 5
Fast delivery with tracking, quality products and well packaged!
Hello, first of all I thank you for your reactivity indeed after our exchange to know more about the routing of the parcel it arrived a few days later.par contre I am not very satisfied with the products indeed I had ordered 3 chameleons.le candy is perfect very beautiful color, Gossip Girl has well a blue color but does not function particularly and Sugar Factory does not correspond absolutely it is a transparent pink color petulant and the thermal effect is not done.The Peel Off Plum is a very nice color, the Shiny Star is also a very nice color, the Cat Eye Road Trip does not work, it was not described in the product that it needed a magnet, so it does not really work.For the break it is very good but the hold is not the same, they hold a day maximum, although I respect the letter of the break of polish.Voila I hope to have answered your question.
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Response from Méanail Paris
Dear Héloïse,We are sorry to hear about your disappointment with our products and we can contact you by phone to discuss it with you. Are you available during the day? Very nice day,Inès - Méanail Paris
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