The online store Méanail Paris is praised for its exceptional product quality, with numerous reviews highlighting the effectiveness and durability of items such as the nail drill and various varnishes. Customers express satisfaction with their purchases, often noting the attractive colors and ease of use of the products. Delivery is frequently recognized as efficient, with many orders arriving quickly and in good condition, even during peak times like the Christmas season.
The products are of good quality and the site is ergonomic however this note is justified by the time of order and delivery which is not of 3 days as indicated. I ordered twice and for these 2 orders there was 8 days of delivery time, which has nothing to do with the 3 days indicated. Except for the delivery time I am satisfied with the products.
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Response from Méanail Paris
Dear Maureen,Thank you for taking the time to share your experience with us. The normal delivery time is 2 to 6 business days, however you placed your order during the holiday season and during the strike period which slowed down the delivery process and thus lengthened its time.However, we will still check the delivery tunnel with Mondial Relay, our partner for France, to understand the delay.Very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Nothing To Report
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Response from Méanail Paris
Dear Angélique, Thank you for your little note. We hope you enjoy your purchase. Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Fast delivery and easy to follow. It is difficult to realize the true colors of the varnishes on the site, even if the photos are well done.
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Response from Méanail Paris
Dear Aurélie,Thank you very much for your comment. I thank you for sharing your comments with us, which will be shared with our teams. Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 2 out of 5
The machine of the ruby kit works well, however, the varnishes are of bad quality and not very pretty... There are very few cleaner and remover wipes so you have to buy more product after 2 applications. I would advise to buy the machine individually but good value for money anyway!
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Response from Méanail Paris
Dear Florence,First of all, we would like to thank you for your comment, the feedback from our customers is extremely important to us and allows us to continuously improve our products.We are sorry to hear that you were disappointed with our polishes, can you please give us more details about your comment? Is it a problem with the hold, the choice of colors in the Ruby kit or another problem? Our customer service is at your disposal to give you advice for a successful application of semi-permanent! Regarding the cleaner and remover wipes, this was a test product on our site because it is more practical than cotton pads that need to be soaked in product. Following the experiences of our customers, we have decided to return to the classic 115 ML bottles of cleaner and remover. I invite you to contact our customer service at [email protected] so that we can send you a bottle of cleaner and remover free of charge. We look forward to hearing from you and wish you a wonderful day! Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
The kit is good. The lamp too, but the varnishes do not cover and last only 3 days
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Response from Méanail Paris
Dear Aurore,Thank you for your comment.we would be interested to know more about how you apply the semi-permanent because all the steps are essential.very nice day,Ines - Méanail Paris
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Rating: 4 out of 5
Well
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Response from Méanail Paris
Dear Nelly,Thank you very much for your little word.Very nice day,Inès - Méanail Paris
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Rating: 4 out of 5
Overall good
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Response from Méanail Paris
Dear Gaetan,We thank you for your comment.very nice day,Inès - Méanail Paris
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Rating: 4 out of 5
Convenient reasonable price fast delivery recommend!
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Response from Méanail Paris
Dear Estelle,Thank you for your comment and your recommendation to other clients. It is a great pleasure to offer you a beautiful experience. Very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Great choice of products, correct delivery conditions. Lack of filters to sort the products.
Fast delivery, top product even if it's expensive for a varnish
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Response from Méanail Paris
Dear Émilie,Thank you for sharing your comments with us, which will be passed on to our teams.very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
Well
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Response from Méanail Paris
Dear Anaïs, Thank you very much for your little word.Very nice day,Inès
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Acheteur vérifié
Rating: 4 out of 5
The site is very pleasant and easy to navigate.
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Response from Méanail Paris
Dear Émilie,Thank you for your comment.we are delighted to see that our site fully satisfies you and we are happy to count you among our community.very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Very simple site. Product easy to find. Delivery 6 days but I ordered on Christmas weekend.
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Response from Méanail Paris
Dear Sarah,We thank you for your purchase and are happy that you are satisfied with our site.Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Well
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Response from Méanail Paris
Dear Virginie,Thank you very much for your little word.Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
The varnish is gone after 2 days already. Maybe you don't have to do the dishes, cleaning etc..
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Response from Méanail Paris
Dear Fabienne,Concerning the holding of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal holding of the semi-permanent varnish, it is essential to respect the recommended application techniques.Very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
good site
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Response from Méanail Paris
Dear Elodie,We thank you for your purchase and are happy that our site satisfies you.Very nice day,Inès - Méanail Paris
Dear Loïc,Thank you very much for your little word.Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Good and easy
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Response from Méanail Paris
Dear Hélène,Thank you very much for your little word.Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
so far I have not been disappointed
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Response from Méanail Paris
Dear Nelly Marie José,Thank you very much for your comment.very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Good explanations on the site. To be recommended
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Response from Méanail Paris
Dear Pierre,Thank you for your comment.we are delighted to see that our site fully satisfies you and we are happy to be able to count you among our community.very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
quick and easy to use
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Response from Méanail Paris
Dear Loïc,We thank you for your purchase and are happy that our site satisfies you.Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
I am satisfied but I would have liked more striking colors of polish! I find them dull!
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Response from Méanail Paris
Dear Anne, Thank you for your comment.
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Acheteur vérifié
Rating: 4 out of 5
Very clear site, lots of choices, timely delivery
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Response from Méanail Paris
Dear Dorota,We are delighted to see that you are fully satisfied with our site and we are happy to count you among our community.Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Well
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Response from Méanail Paris
Dear Liliane,Thank you very much for your little word.Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
I received everything, it was perfect but the machine only worked once. Fortunately I contacted customer service and the next day they sent me a new machine. I am waiting for the delivery
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Response from Méanail Paris
Dear Deborah,We apologize for the delivery problem.Our priority is the satisfaction of our customers.Very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
very good
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Response from Méanail Paris
Dear Isabelle,Thank you very much for your kind words.very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 2 out of 5
I received my order much later than expected. I was hoping to receive it for Christmas and it was not the case. Disappointed at this level!
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Response from Méanail Paris
Dear Alicia,We apologize for the delivery problem and hope to keep your confidence.Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
There is a lack of information on the composition of the products
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Response from Méanail Paris
Dear Alice, All our formulas are studied by our laboratory and validated on the European cosmetics portal. We are proud to present "10 free" products. That is to say, products without toluene, dibutyl phthalate (DBT), formaldehyde, camphor, xylene, formaldehyde resin, paraben, or traces of rosin.our products are also manufactured without the addition of BENZOPHENONES or BISPHENOL A, which are the most widespread endocrine disruptors.Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
The day delivery will be possible in Switzerland, there will be 5 stars!
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Response from Méanail Paris
Dear Melanie, haha, we hope to get the 5 stars next time !??I transmit your message to all our teams. Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Well
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Response from Méanail Paris
Dear Adelaide,Thank you very much for your kind words.very nice day,Inès - Méanail Paris
Dear Christophe,Thank you very much for your little word.Very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Correct service.
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Response from Méanail Paris
Dear Fanny,Thank you very much for your kind words.very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
The site is well done
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Response from Méanail Paris
Dear Laurence,We are delighted to see that our site fully satisfies you and we are happy to count you among our community.Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Very nice product
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Response from Méanail Paris
Dear Cécile,We are delighted that our kit meets your expectations! Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
The lamp works well and all the necessary materials are provided with it. The nude varnish provided is slightly transparent. However, the UV lamp hurts the eyes a bit. Use with caution.
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Response from Méanail Paris
Dear Nolwenn,Thank you for taking the time to share your beauty experience with us. We are delighted that our kit meets your expectations! About the lamp, do not get too close to it. However, the UV rays emitted by the manicure lamps are not as aggressive. Indeed, the bulbs are equipped with a low power which is just enough to optimize the catalysis of the semi-permanent varnish and which is not harmful to health.Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Good customer service but the box is not strong enough, but the products are great.
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Response from Méanail Paris
Dear Valerie,We apologize for the delivery problem. We will take your remarks to improve our services and hope to keep your trust. Very nice day,Ines from Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
The site is great, orders are processed quickly, packages are delivered more or less quickly. No luck this time I fell into the strikes ??????. Moreover my package did not arrive at the right relay point the first time, so again time lost.
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Response from Méanail Paris
Dear Natacha, We apologize for the delivery problem. We will take your remarks to improve our services and hope to keep your trust. Very nice day,Ines from Méanail Paris
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Acheteur vérifié
Rating: 4 out of 5
Fast delivery
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Response from Méanail Paris
Dear Christine,Thank you for your comment and your confidence.very nice day,Inès - Méanail Paris
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