Customer reviews of Méanail Paris

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9,1 /10
Overall rating: 9,1 out of 10
Based on 9 071 published reviews
5 6 904 76% 4 1 188 13% 3 390 4% 2 239 3% 1 350 4%

Summary of reviews

The online store Méanail Paris is praised for its exceptional product quality, with numerous reviews highlighting the effectiveness and durability of items such as the nail drill and various varnishes. Customers express satisfaction with their purchases, often noting the attractive colors and ease of use of the products. Delivery is frequently recognized as efficient, with many orders arriving quickly and in good condition, even during peak times like the Christmas season.

2 star reviews

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E
Emma P.
Rating: 2 out of 5
following a purchase from 25/11/2022
Very dense, difficult to spread
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Lucile D.
Rating: 2 out of 5
following a purchase from 24/11/2022
The varnishes do not hold at all....
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vanessa R.
Rating: 2 out of 5
following a purchase from 19/11/2022
Package received 3 weeks later
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Priscilla S.
Rating: 2 out of 5
following a purchase from 10/11/2022
My nail polish only lasted 4 days... I'm quite disappointed. It comes off like peel off when it's semi permanent.
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vitoria B.
Rating: 2 out of 5
following a purchase from 03/11/2022
the products don't fit at all. crap
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C V.
Rating: 2 out of 5
following a purchase from 25/10/2022
The delivery was really way too long.
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monica M.
Rating: 2 out of 5
following a purchase from 23/10/2022
Product as per description. But you can't cancel an order even if it hasn't left yet unlike other sellers. I would have liked to add other things optimize do on shipping costs, but it was not possible.
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Response from Méanail Paris
Salut Monica,

Je suis heureux que le produit reçu ait répondu à vos attentes.

L'un de nos points forts est la rapidité, nos commandes sont préparées en 24 heures et expédiées en 48.

N'hésitez pas à contacter immédiatement notre service clientèle si vous changez d'avis sur l'une de vos commandes à l'avenir.

Cordialement,
Emma du service Méanail
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Virginia M.
Rating: 2 out of 5
following a purchase from 24/10/2022
Shipments take many days ...the last one took 8 days.
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Julie B.
Rating: 2 out of 5
following a purchase from 30/09/2022
Machine damaged on arrival
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Response from Méanail Paris
Guten Tag, liebe Frau Balleur,

Es tut mir sehr leid, dass Sie die beschädigte Lampe erhalten haben.

In Fällen wie dem Ihren, in dem es Probleme mit den Produkten gibt, steht Ihnen unser Kundenservice gerne zur Verfügung.

Bei Méanail möchten wir, dass unsere Kunden 100%ig von ihrem Einkauf bei uns profitieren.

Mit freundlichen Grüßen,
Emma aus dem Méanail-Team
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Silvia V.
Rating: 2 out of 5
following a purchase from 30/09/2022
Peel off, does not dry well in lamp, low diffraction
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Karine M.
Rating: 2 out of 5
following a purchase from 30/09/2022
Disappointing varnish that does not last more than a week.
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Response from Méanail Paris
Hallo,

Manchmal macht man bei den einzelnen Schritten der Maniküre kleine Fehler, die dazu führen, dass der Nagellack nach ein paar Tagen abfällt.

Unser Kundenserviceteam ist immer für Sie da, um Ihnen die besten Tipps zu geben, damit Sie Ihren semipermanenten Nagellack so lange wie möglich behalten können.

Mit freundlichen Grüßen,
Emma vom Méanail-Team
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Iwona B.
Rating: 2 out of 5
following a purchase from 24/09/2022
Varnish very liquid damage
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Response from Méanail Paris
Hallo Boufalgha,

es tut mir leid, dass Sie eine andere Dichte gefunden haben, als Sie erwartet hatten.
Unsere Nagellacke werden speziell für die nicht-professionelle Maniküre hergestellt, daher sorgt eine geringere Dichte dafür, dass sie sich leichter auf dem Nagel verteilen.

Mit freundlichen Grüßen,
Emma vom Méanail-Team
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Mathilde R.
Rating: 2 out of 5
following a purchase from 20/08/2022
Permanent varnish (impeccably applied) after a dishwashing, removes...
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Response from Méanail Paris
Hallo,

wir haben Ihr Feedback zur Kenntnis genommen und entschuldigen uns für die Unannehmlichkeiten. Die Zufriedenheit unserer Kunden ist für uns von größter Bedeutung.

Wir bitten Sie daher, sich über das Formular "Kontakt" auf unserer Website mit unserem Kundenservice in Verbindung zu setzen, um eine Lösung zu finden, die Ihrer Situation am besten entspricht.


Mit freundlichen Grüßen,
Das Méanail-Team
E
Edeline M.
Rating: 2 out of 5
following a purchase from 06/09/2022
Semi-permanent varnish not enough color I have to put 3 or 4 layers to have a homogeneous color. The finish is not strong enough. The lamp does not dry quickly enough. It's a basic kit but not at all to do a neat job
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Deliege S.
Rating: 2 out of 5
following a purchase from 01/09/2022
The varnish does not seem to me of a very good quality, the lamp average
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Michaele R.
Rating: 2 out of 5
following a purchase from 29/08/2022
Defective machine. Customer service person who doesn't have the solution to ultimately change my machine. Quite disappointed 😞
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Bourgeault A.
Rating: 2 out of 5
following a purchase from 16/08/2022
Easy to use but goes away after a few days although I followed the application to the letter
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Giorgia D.
Rating: 2 out of 5
following a purchase from 11/08/2022
the stove has problems, and the colors won't dry
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Chantal N.
Rating: 2 out of 5
following a purchase from 09/08/2022
The polish I bought doesn't dry, I put it under the lamp 10 times and it doesn't help.
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Sylwia K.
Rating: 2 out of 5
following a purchase from 04/08/2022
Varnish super liquid so complicated .... and the uv lamp is not very effective ... a little disappointed ....
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Adriane G.
Rating: 2 out of 5
following a purchase from 02/08/2022
I am not satisfied with the product. The UV device does not catalyze at all. You have to wait for the air drying... too bad !!!
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Mélanie R.
Rating: 2 out of 5
following a purchase from 25/07/2022
Very good in quality of price but the holding is not top on the nail
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lydia S.
Rating: 2 out of 5
following a purchase from 26/07/2022
Fast delivery but unfortunately I am very disappointed with the quality, the varnish does not even last more than 3 days although I followed the instructions.
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Fatima S.
Rating: 2 out of 5
following a purchase from 21/07/2022
The color does not dry at any time, 60 seconds, 80, 90, 120 seconds...
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Lydie M.
Rating: 2 out of 5
following a purchase from 18/07/2022
I was really disappointed, I didn't expect to have great quality for the price but a minimum. The colors are beautiful all and simple to use, but it does not hold. I followed everything to the letter and the next day 3 nails already gone...
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Amandine L.
Rating: 2 out of 5
following a purchase from 17/07/2022
The application didn't even last 1 week, the varnish comes off. I am disappointed for the price I put in.
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Patricia B.
Rating: 2 out of 5
following a purchase from 14/07/2022
My package was opened and looted. Delivery I am missing all the products. I am waiting to see what meanail will do. I can't say anything more at this time.
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Magalie V.
Rating: 2 out of 5
following a purchase from 13/07/2022
Package arrived half empty Varnish with little coverage
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Stéphanie P.
Rating: 2 out of 5
following a purchase from 04/07/2022
Hello, We disappointed for our first order!!! The top vota 2 in 1 received... but impossible to use the brush (hairy) is hard as concrete!!! And on the varnish received ... two when used makes scales, skin, pieces ... on the nail! Horrible result ... But there must have been a problem with these products ... We tried an order by site by facilitating ... We saw, try and disappointed ... Nothing like going to the store ... Good day ..,
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Camille T.
Rating: 2 out of 5
following a purchase from 02/07/2022
Good reception of the package and the shipping times are satisfactory. I am very disappointed with the quality of the nail polish, it's not my first semi permanent nail polish from Meanail but I find that the quality has dropped significantly ... it's a shame
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Justine H.
Rating: 2 out of 5
following a purchase from 27/06/2022
Disappointed, I tried 3 colors and for the 3, it takes 6 layers to not be transparent.
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Nathalie R.
Rating: 2 out of 5
following a purchase from 26/06/2022
The varnish is not of good quality, it comes off after a week despite following the application protocol. I do not recommend.
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dalila
Rating: 2 out of 5
Nothing to say about the site, except that the products do not meet the promises announced
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Lola
Rating: 2 out of 5
After ordering a complete kit for semi-permanent manicure I am disappointed ... Unfortunately the nail polish does not hold ... I have to follow exactly all the steps that are very well explained my break of nail polish does not last more than 2 days ... perhaps the fault of the base + top coat ... Which is a pity because the colors are very beautiful and the material very complete ...
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Response from Méanail Paris
Dear Lola,We are very sorry to hear about your disappointment with our products.could you please send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Sandrine
Rating: 2 out of 5
Basically I was very satisfied with the website and the speed of delivery but I am very disappointed with my package the sander does not work and it is impossible to change the tips and yet I am a professional
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Response from Méanail Paris
Dear Sandrine,Can you send us an email mentioning the problem with the sander with a video via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Eloise
Rating: 2 out of 5
The machine does not dry at all the semi-permanent varnishes delivered with
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Response from Méanail Paris
Dear Eloise,Could you please send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Cynthia
Rating: 2 out of 5
The site itself is good, fast deliveryNow I am not satisfied with the products, I put the varnish 2 days after all that dried out !!!! I thought that I had not done correctly since it was my first, then I redid, but the same 3 days after the varnish does not hold, I can even remove it with my fingers without product. !!!! So I am disappointed
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Response from Méanail Paris
Dear Cynthia,We would be interested to know more about the way you apply the semi-permanent.our priority is the satisfaction of our customers, so we look forward to your feedback.very nice day,Ines - Méanail Paris
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Romain
Rating: 2 out of 5
Very disappointed because even if I follow the instructions and tutorials carefully, the varnish does not hold at all. The test was renewed (no spillage, cleaning, drying, etc.) but nothing to do it does not hold more than 2 days.
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Response from Méanail Paris
Dear Romain,We are very sorry to hear about your disappointment with our products.could you please send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Do
Rating: 2 out of 5
Order not received because "not in stock" so replaced but no commercial gesture
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Response from Méanail Paris
Hello,Can you send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Boulanger
Rating: 2 out of 5
Didn't give me any info due to stock out and I didn't want another model.
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Response from Méanail Paris
Dear Laure,Can you send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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