The online store Méanail Paris is praised for its exceptional product quality, with numerous reviews highlighting the effectiveness and durability of items such as the nail drill and various varnishes. Customers express satisfaction with their purchases, often noting the attractive colors and ease of use of the products. Delivery is frequently recognized as efficient, with many orders arriving quickly and in good condition, even during peak times like the Christmas season.
package arrived crushed and punctured. elements in a mess in the box.
Translated reviews
Response from Méanail Paris
Hello,Can you send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
J
Janna
Rating: 2 out of 5
Does not last long
Translated reviews
Response from Méanail Paris
Hello,Could you please tell us more about the steps involved in the application of the varnish? Indeed, to guarantee an optimal hold of the semi-permanent varnish, it is essential to respect the recommended application techniques. We remain at your disposal if needed.Very nice day,Ines - Méanail Paris
S
Saly
Rating: 2 out of 5
I don't like the lamp, it doesn't heat up enough and the varnish comes off after two days
Translated reviews
Response from Méanail Paris
Hello,We are sorry to hear about your disappointment with our products.could you please send us an email mentioning the problem with the lamp via our customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
N
Nathalie
Rating: 2 out of 5
difficulty to reach you and what do you propose to me following the mail sent and the broken products, I wait with impatience because I need urgently the top coat
Translated reviews
Response from Méanail Paris
Dear Nathalie,After checking on our side on our SAV, we have answered your email today at 14:50 confirming the preparation of your package, it will be shipped tomorrow and will be delivered to the relay point chosen.We remain at your disposal if necessary.Very nice day,Ines - Méanail Paris
J
Julie
Rating: 2 out of 5
Hello, not happy with the Sphere kit because the varnishes are of very poor quality because they do not hold more than a traditional varnish.the machine on the other hand is very good.
Translated reviews
Response from Méanail Paris
Dear Julie,I am sorry to hear that you are disappointed by our products.can you give us more details about your application steps? Very nice day,Inès - Méanail Paris
E
Emma
Rating: 2 out of 5
The varnishes do not hold well, the result does not look like a semi-permanent varnish at all. Very disappointed with this purchase
Translated reviews
Response from Méanail Paris
Dear Emma,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
J
Jessica
Rating: 2 out of 5
The peel off varnish does not work as it should
Translated reviews
Response from Méanail Paris
Dear Jessica,Concerning our Peel Off range, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
The colors are very beautiful and the texture is top but the base and the top do not hang the varnish does not hold
Translated reviews
Response from Méanail Paris
Dear Marie,Can you send us an email mentioning the problem via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
C
Camille
Rating: 2 out of 5
Doesn't fit at all...And yes I did follow the necessary steps
Translated reviews
Response from Méanail Paris
Dear Camille, I am sorry to hear that you are disappointed by our products. Did you take care to edge your nail and not to touch the cuticles? Indeed, if the nail polish is put on the cuticles, there is a risk that the nail polish will come off quickly. If you have greasy nails (which often explains why the nail polish does not last as long), put the emphasis on the preparation of your manicure (very important!): Do not hesitate to contact us if you need further advice. We're here to listen to you. Have a great day, Inès - Méanail Paris
E
Emma
Rating: 2 out of 5
First purchase at Méanail. I took 6 colors. The colors are not opaque, I have to put at least 3-4 couples of colors. This means that the semi permanent doesn't hold up as well. The tools are still good, except the adhesives for the French, it does not stick enough, the varnish goes under the adhesive Very disappointed
Translated reviews
Response from Méanail Paris
Dear Emma,We are sorry to hear that our varnishes disappointed you.Concerning the opacity, before using our varnishes, you have to shake the bottle well in order to mix the pigments and to find a nice opacity.I thank you for sharing your remarks with our teams.Very nice day,Inès - Méanail Paris
V
Virginie
Rating: 2 out of 5
The navigation always defaults to the large bottles. To find the small ones, you really have to search. But the big ones get damaged. Hence the interest of the small bottles.
Translated reviews
Response from Méanail Paris
Dear Virginie,Thank you for sharing your comments with us, which will be shared with our teams.very nice day,Inès - Méanail Paris
M
Marine
Rating: 2 out of 5
I must be objective in saying that all products were purchased on meanail ... and my polish is gone the next day after only one night.
Translated reviews
Response from Méanail Paris
Dear Marine,Concerning the hold of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal hold of the semi-permanent varnish, it is essential to respect the recommended application techniques. Very nice day,Inès - Méanail Paris
V
Veronique
Rating: 2 out of 5
Disappointed by this article
Translated reviews
Response from Méanail Paris
Dear Veronique,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 2 out of 5
The nails don't last long, I had to redo 3 nails the day after my application :/ I hope it will last better when I have gained experience in applying the gel
Translated reviews
Response from Méanail Paris
Dear Cassandra,We would be interested to know more about how you install the Polygel as all the steps are very important.our priority is the satisfaction of our customers, that's why we are looking forward to your feedback. Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 2 out of 5
disappointed by the color of the varnish disappointed by the answers of your soap
Translated reviews
Response from Méanail Paris
Dear Pascale, I am sorry to hear that you are disappointed by our varnishes. We can contact you by phone to discuss this with you. Are you available during the day? Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 2 out of 5
The site is very good and makes you want to buy. The package was received quickly, but the after-sales service is terrible (no answers to emails asking about the functioning of the products).
Translated reviews
Response from Méanail Paris
Dear Céline,After checking with us, we have not received any message from you. Can you please tell us how you contacted us? Very nice day,Ines - Méanail Paris
A
Acheteur vérifié
Rating: 2 out of 5
Poor quality products. In spite of a good preparation of the nail, the varnish flakes the next day
Translated reviews
Response from Méanail Paris
Dear Cindy,For a semi-permanent nail polish to last long, you must apply the Primer well and let it dry in the open air. For the Base Coat, take care not to touch the cuticles and tuck it in well. For the application of the color and the Top Coat, follow the same instructions. Not touching the cuticles allows the product to set well on the hair without letting the air or water seep through. Otherwise, the semi-permanent lifts with extreme ease. In addition, tucking in the longle is very important because this passage allows you to weld everything together without your nail polish drying out after a few days.very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 2 out of 5
varnish that does not last more than 3 days despite following the advice to the letter for a successful manicure ... extremely disappointed with the product
Translated reviews
Response from Méanail Paris
Dear Cassilde, Thank you for your message. I am sorry to hear that you are disappointed by our products. Did you take care to edge your nail and not to touch the cuticles? Indeed, if the nail polish is put on the cuticles, there is a risk that the nail polish will come off quickly. If you have greasy nails (which often explains why the nail polish does not last as long), put the emphasis on the preparation of your manicure (very important!): If you have greasy nails (which is often the reason why the nail polish doesn't last as long), focus on the preparation of your manicure (very important!): polish your nails well and apply a coat of primer. We're here to listen to you! Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 2 out of 5
My order was cancelled without any justification
Translated reviews
Response from Méanail Paris
Dear Laura,We apologize for the problem with the preparation of your order, which had to be cancelled because the Summer Vibe box was out of stock. We have therefore proceeded to refund your order. Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 2 out of 5
The order arrived within the time limit and the alarm did not work well Liverni do not hold
Translated reviews
Response from Méanail Paris
Dear Romane,Can you send us an email mentioning the problem with the lamp via the after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Concerning the hold of the varnish, we would be interested to know more about the way you apply the semi-permanent because all the steps are essential.our priority is the satisfaction of our customers, that's why we are waiting for your feedback with impatience.very nice day,Ines - Méanail Paris
A
Acheteur vérifié
Rating: 2 out of 5
The contact by email is reactive, but I still do not have the totality of my orderVery disappointed, I was obliged to relaunch the site because I had received only the UV device, but in spite of that I received elements of my order but still not the totality.I chose your site thinking that it was reliable, I was mistaken, I would have had to order on a site or the products were less expensive, I would have surely received my order entirely because in view of the price it is really exaggerated
Translated reviews
Response from Méanail Paris
Dear Valerie, We can contact you by phone to discuss it with you. Are you available during the day? Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 2 out of 5
Delivered fairly quickly. However I am disappointed because the varnishes do not last more than 4 days against 15 minimum for others.
Translated reviews
Response from Méanail Paris
Dear Emma,We are surprised by your comment because we have many positive feedbacks about our varnishes and their outfits from our customers.we would be interested to know more about the way you apply the semi-permanent because all the steps are essential.our priority is the satisfaction of our customers, so we look forward to your feedback.very nice day,Ines - Méanail Paris
A
Acheteur vérifié
Rating: 2 out of 5
Bad quality of the varnish it does not last more than 4 days. However I followed everything to the letter. And the lamp does not want to stop after 120 seconds
Translated reviews
Response from Méanail Paris
Dear Noémie,For a semi-permanent nail polish to last long, you have to apply the Primer well and let it dry in the open air. For the Base Coat, take care not to touch the cuticles and tuck it in well. For the application of the color and the Top Coat, follow the same instructions. Not touching the cuticles allows the product to set well on the hair without letting the air or water seep through. Otherwise, the semi-permanent lifts with extreme ease. In addition, tucking in the longle is very important because it allows the whole thing to be welded together without your nail polish drying out after a few days.about the lamp, we can contact you by phone to discuss it with you. Are you available during the day? Very nice day,Ines - Méanail Paris
A
Acheteur vérifié
Rating: 2 out of 5
The products are so bad
Translated reviews
Response from Méanail Paris
Dear Alexandra,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 2 out of 5
The Primer sent after the breakups is an extremely strong smelling product and I had to wash my hands to remove it because it burned so much
Translated reviews
Response from Méanail Paris
Dear Marie-Emilie,We are sorry to hear that our semi-permanent nail polishes are registered on the European cosmetics portal and comply with the strictest European standards. Nevertheless, you are probably allergic to one of the components as it can be the case with other products in contact with your skin.do not hesitate to come back to us if you have any other questions about our nail polishes.very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 2 out of 5
The delivery time is correct but the uv device is disappointing and the timer doesn't work anymore after just one use...
Translated reviews
Response from Méanail Paris
Dear Aurélie,All our lamps are checked twice before shipment by our logistic department and guaranteed for 2 years.we can contact you by phone to discuss it with you. Are you available during the day? Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 2 out of 5
Following my order on the internet I was very disappointed because the trio chameleon was missing. I left messages but I had no answer ... what a pity because I like the product but the communication is very complicated ... so no I do not recommend
Translated reviews
Response from Méanail Paris
Dear Sarah,We apologize for the problem with the preparation of your order and after checking on our side, we have not received any message from you. Please tell us how you contacted us and our service department is available from Monday to Friday from 9:00 am to 6:00 pm by phone and every day by e-mail. We look forward to hearing from you again and wish you a very nice day.Inès - Méanail Paris
A
Acheteur vérifié
Rating: 2 out of 5
very disappointed with this site, the products arrived scratched when I was supposed to offer this to a person, sorry but I do not recommend this site
Translated reviews
Response from Méanail Paris
Dear Delphine,We are sorry to hear that you have received your scratched products. We will pass on your comments and hope to keep your confidence. We can contact you by phone to discuss this with you. Are you available during the day? Very nice day,Ines - Méanail Paris
A
Acheteur vérifié
Rating: 2 out of 5
The nude colors do not match the photo. I am very disappointed and it's all mini 5ml and I really don't like it.
Translated reviews
Response from Méanail Paris
Dear Ezgi,We are sorry to hear that the color of our nail polish disappointed you. The photos 2 of our product pages were made in real condition by a hand model in order to represent the best rendering of each varnish.Our boxes are composed exclusively of varnish 5ml, we sell however varnishes 15ml to the unit.Our priority is the satisfaction of our customers, that's why we are waiting for your feedback with impatience.Very nice day,Ines - Méanail Paris
A
Acheteur vérifié
Rating: 2 out of 5
The products are of good quality and the site is ergonomic however this note is justified by the time of order and delivery which is not of 3 days as indicated. I ordered twice and for these 2 orders there was 8 days of delivery time, which has nothing to do with the 3 days indicated. Except for the delivery time I am satisfied with the products.
Translated reviews
Response from Méanail Paris
Dear Maureen,Thank you for taking the time to share your experience with us. The normal delivery time is 2 to 6 business days, however you placed your order during the holiday season and during the strike period which slowed down the delivery process and thus lengthened its time.However, we will still check the delivery tunnel with Mondial Relay, our partner for France, to understand the delay.Very nice day,Ines - Méanail Paris
A
Acheteur vérifié
Rating: 2 out of 5
The machine of the ruby kit works well, however, the varnishes are of bad quality and not very pretty... There are very few cleaner and remover wipes so you have to buy more product after 2 applications. I would advise to buy the machine individually but good value for money anyway!
Translated reviews
Response from Méanail Paris
Dear Florence,First of all, we would like to thank you for your comment, the feedback from our customers is extremely important to us and allows us to continuously improve our products.We are sorry to hear that you were disappointed with our polishes, can you please give us more details about your comment? Is it a problem with the hold, the choice of colors in the Ruby kit or another problem? Our customer service is at your disposal to give you advice for a successful application of semi-permanent! Regarding the cleaner and remover wipes, this was a test product on our site because it is more practical than cotton pads that need to be soaked in product. Following the experiences of our customers, we have decided to return to the classic 115 ML bottles of cleaner and remover. I invite you to contact our customer service at [email protected] so that we can send you a bottle of cleaner and remover free of charge. We look forward to hearing from you and wish you a wonderful day! Inès - Méanail Paris
A
Acheteur vérifié
Rating: 2 out of 5
I received my order much later than expected. I was hoping to receive it for Christmas and it was not the case. Disappointed at this level!
Translated reviews
Response from Méanail Paris
Dear Alicia,We apologize for the delivery problem and hope to keep your confidence.Very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 2 out of 5
Its really not top the gel does not hold its part
Translated reviews
Response from Méanail Paris
Dear Emma,To ensure an optimal experience with the semi-permanent nail polish Méanail, don't forget to apply our Primer which will help you to increase the adhesion of the nail polish. Then, apply a thin layer of Base Coat, taking care not to overflow on the cuticles and catalyze under the lamp. Apply a thin layer of color and catalyze again under the UV lamp. You can repeat the application of the color a second time, if desired, while catalyzing of course and to finish, apply a thin layer of Top Coat and catalyze as well. Finally, degrease your nails with the Cleaner to remove the greasy film that gives the impression that your nails are not dry.we can contact you by phone to discuss this with you.very nice day,Inès - Méanail Paris
A
Acheteur vérifié
Rating: 2 out of 5
Strange exchanges where we are called by name as if we had kept the cows together, but apart from that nothing to complain about
Translated reviews
Response from Méanail Paris
Hello Jacqueline,Our young marketing team has chosen to be close to its customers in order to advise them as best as possible. No need to worry about going back to being formal with those who wish to do so, as our driving force is your satisfaction. Sincerely yours, Clara - Méanail
A
Acheteur vérifié
Rating: 2 out of 5
The varnishes are not opaque enough and the lamp is very long to dry the varnishes. I do not recommend it.
Translated reviews
Response from Méanail Paris
Hi Shania, Before using our varnishes, you have to shake the bottle well in order to mix the pigments and to find a nice opacity. As for the drying of semi-permanent nail polishes, did you degrease the last layer (normally the layer of the Top Coat) with a cleaner? The cleaner allows you to remove the little oily layer that gives the impression that the varnish is not dry. Have a nice day,Clara - Méanail Paris
A
Acheteur vérifié
Rating: 2 out of 5
Very clear site but product sold of very poor quality
Translated reviews
Response from Méanail Paris
Dear Amélie,All our polishes are registered on the European cosmetics portal and meet the strictest European standards. Our R& team
A
Acheteur vérifié
Rating: 2 out of 5
I am very pleased with the service and the quality of the product.
In general, I like it but I am disappointed with the colors that are not the same as on the site. I do not recommend
Translated reviews
Response from Méanail Paris
Dear Rayene Imane, We regularly update our visuals so that they are as representative as possible of the real color of our semi-permanent nail polish. The resolution of your screen can also change the shade of your nail polish. We would be delighted to offer you another nail polish that will better meet your expectations. Looking forward to hearing from you, Amélie - Méanail Paris
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 