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Aurora A.

Rating: 1 out of 5

Published on 11/02/2024 à 13h06 following a purchase from 18/01/2024

Unclear instructions on the site about returns. I had to make one but never received a refund. I will never repurchase from them again.

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Gaelle H.

Rating: 1 out of 5

Published on 04/02/2024 à 18h27 following a purchase from 14/01/2024

nail varnish that rips nails off! impossible to remove even after 20 minutes of soaking! to be avoided

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Marta P.

Rating: 1 out of 5

Published on 04/02/2024 à 18h23 following a purchase from 13/01/2024

The only good thing is the lamp, because the nail polishes are horrible, I have used them twice and the brush is already dry and with lumps.

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Zoe P.

Rating: 1 out of 5

Published on 01/02/2024 à 17h54 following a purchase from 10/01/2024

I'm very disappointed with the products... despite having followed all the steps meticulously, I had to redo my manicure twice in two weeks because the varnish flaked a few days after application... Although application is easy, the steps well explained and the colors very pretty, the hold is not at all up to scratch, yet this is normally why we buy semi-permanent ... super disappointed.

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Victoria C.

Rating: 1 out of 5

Published on 01/02/2024 à 13h06 following a purchase from 10/01/2024

Price increases during sales

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Rosa S.

Rating: 1 out of 5

Published on 01/02/2024 à 11h29 following a purchase from 10/01/2024

I don't like it. I have used others until I decided to buy one of my own and nothing to do with it.

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tifanny R.

Rating: 1 out of 5

Published on 29/01/2024 à 21h21 following a purchase from 07/01/2024

I bought the Sphère Nude Kit and I'm not at all satisfied with my purchase. Firstly, the box arrived all broken, damaged and half-opened. Then, after doing my nails several times with the machine and polish supplied, I realize that after a week maximum, everything has to be redone. The nail polish is cracked, bubbles and even peels off, so the quality needs to be reviewed. In short, I'm not at all happy with my purchase, especially as on top of that, customer service didn't compensate me. I wouldn't recommend it at all.

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Laetitia L.

Rating: 1 out of 5

Published on 29/01/2024 à 00h11 following a purchase from 06/01/2024

Good evening, sorry, no, absolutely not comfortable. The varnish is much too thick

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Cathy M.

Rating: 1 out of 5

Published on 24/01/2024 à 18h22 following a purchase from 04/01/2024

Varnish not opaque I threw the whole thing in the garbage can The removal is dreadful

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Charlotte L.

Rating: 1 out of 5

Published on 23/01/2024 à 09h08 following a purchase from 01/01/2024

Disappointed product does not last 3 weeks, poor quality varnish. UV lamps poor. Cc

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Ana E.

Rating: 1 out of 5

Published on 20/01/2024 à 10h57 following a purchase from 28/12/2023

I loved the product, but I found the service to be terrible, I made my purchase paying for express shipping and after making two claims I received it in 19 days. I have been refunded the shipping money but in the end I did not have the package on time as it was for a gift. I bought it here because they assured me the delivery and in the end they didn't deliver.

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Célia D.

Rating: 1 out of 5

Published on 19/01/2024 à 14h46 following a purchase from 28/12/2023

The lamp doesn't work - the varnish comes off in 24 hours - useless purchase

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Maria M.

Rating: 1 out of 5

Published on 18/01/2024 à 19h42 following a purchase from 28/12/2023

It said 4 days and I have been waiting 20 days or more.

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Marie V.

Rating: 1 out of 5

Published on 17/01/2024 à 20h34 following a purchase from 27/12/2023

The varnish does not last long after 2 days it began to remove at the tip of the nail!!!!

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Celine O.

Rating: 1 out of 5

Published on 09/01/2024 à 09h39 following a purchase from 15/12/2023

I still haven't received my order almost 1 month later! And I haven't heard back from you.

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Irene V.

Rating: 1 out of 5

Published on 07/01/2024 à 18h26 following a purchase from 15/12/2023

Negative experience with shipping! I entered express delivery at a shipping point and the package arrived after 1 month almost. I don't think I will order from this site again.

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MARIA del Carmen C.

Rating: 1 out of 5

Published on 07/01/2024 à 18h24 following a purchase from 17/12/2023

The lamp does not work. I am still waiting for a response to make the change.

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Sylvie L.

Rating: 1 out of 5

Published on 05/01/2024 à 15h45 following a purchase from 14/12/2023

The uv lamp didn't work on receipt, I was promised a replacement, but to date I haven't received one.... The whole kit I bought is unusable, very disappointed by this purchase.

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Benjamin C.

Rating: 1 out of 5

Published on 31/12/2023 à 18h39 following a purchase from 10/12/2023

Very unserious site. Not at all commercial and knew to solve the problems of the absent subscriber.

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Sabrina M.

Rating: 1 out of 5

Published on 31/12/2023 à 18h25 following a purchase from 10/12/2023

Package not received, said lost, customer service offered to send it back to me but in doubt that it would reach me I preferred to get a refund, but the latter does not correspond to the amount of my order either (order refunded, but my complete kit semi-permanent was not) therefore order refunded a 1/4. I'm really disappointed

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Vanessa S.

Rating: 1 out of 5

Published on 25/12/2023 à 19h17 following a purchase from 28/11/2023

Offered as a Christmas gift today andThe lamp does not work!!!

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Mathilde S.

Rating: 1 out of 5

Published on 24/12/2023 à 22h38 following a purchase from 02/12/2023

Varnishes that do not catalyse well at all I do not recommend this range

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Frédérique W.

Rating: 1 out of 5

Published on 19/12/2023 à 18h44 following a purchase from 27/11/2023

It's been several times that I've contacted customer service regarding the non-receipt of this parcel. I wanted to give my daughter a great present, but to no avail. An inquiry was made with the carrier who closed the file that I sent to you by the way, and since then nothing... no one informs me of the progress of my case. I'm really disappointed, mainly because my daughter won't be getting her semi-permanent as planned, and I ordered well in advance so as not to have any problems. Too bad, I'm waiting for my refund and for someone to get back to me Frédérique Weingaertner

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nadine M.

Rating: 1 out of 5

Published on 18/12/2023 à 21h40 following a purchase from 24/11/2023

Super

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Serge L.

Rating: 1 out of 5

Published on 17/12/2023 à 20h15 following a purchase from 25/11/2023

I haven't received my order in full, and after two messages to the service department, I still haven't received a reply or a solution... With Christmas only a week away, the gift for my daughter is incomplete and therefore spoiled, I'm very disappointed!

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Grall J.

Rating: 1 out of 5

Published on 15/12/2023 à 19h31 following a purchase from 24/11/2023

The files were in poor condition (split).

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Chiara B.

Rating: 1 out of 5

Published on 14/12/2023 à 19h27 following a purchase from 24/11/2023

I did not receive the package after 1 month and after reminders

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Emilie C.

Rating: 1 out of 5

Published on 07/12/2023 à 05h57 following a purchase from 11/11/2023

The product was sticky personally it did not want to catalyze I did not like it at all

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Chloé R.

Rating: 1 out of 5

Published on 01/12/2023 à 08h46 following a purchase from 06/11/2023

No after-sales service! Unfortunately, for after-sales service to work, we have to send a parcel back at our own expense. From France to Belgium, we're looking at shipping costs of over 15 euros. That quickly cools things down...

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Sabine R.

Rating: 1 out of 5

Published on 28/11/2023 à 21h21 following a purchase from 07/11/2023

Disappointing quality

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Fhalon Q.

Rating: 1 out of 5

Published on 24/11/2023 à 10h50 following a purchase from 02/11/2023

Lamp does not light

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bodin V.

Rating: 1 out of 5

Published on 22/11/2023 à 19h01 following a purchase from 01/11/2023

The varnishes I ordered are very thick and therefore difficult to apply. I am disappointed

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Patricia T.

Rating: 1 out of 5

Published on 15/11/2023 à 18h33 following a purchase from 26/10/2023

I had understood that they were vegan products. So I developed an allergy, unlike the ODASS varnishes.

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Aurélie M.

Rating: 1 out of 5

Published on 09/11/2023 à 16h23 following a purchase from 19/10/2023

Not satisfied with the product ordered

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MARIA DOLORES P.

Rating: 1 out of 5

Published on 08/11/2023 à 07h29 following a purchase from 17/10/2023

The order did not arrive. I don't know where it is and I can't find a way to get it back.

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CLAUDIA P.

Rating: 1 out of 5

Published on 07/11/2023 à 23h47 following a purchase from 17/10/2023

package never arrived non-refunded

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Orianne M.

Rating: 1 out of 5

Published on 07/11/2023 à 17h37 following a purchase from 17/10/2023

The colors of the varnishes do not correspond at all to those displayed on the site.

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Marie U.

Rating: 1 out of 5

Published on 06/11/2023 à 21h38 following a purchase from 16/10/2023

Does not keep its promises. I followed the instructions to the letter and the varnishes didn't even last a week. Disappointed and do not recommend

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Michael M.

Rating: 1 out of 5

Published on 05/11/2023 à 19h36 following a purchase from 15/10/2023

Choice on the site and many positive reviews except that the equipment was defective after 10 minutes of use. It was a birthday present, the person was very disappointed and the SAV exchange has not yet been carried out. I therefore have mixed feelings about the quality of the goods sold.

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Federico P.

Rating: 1 out of 5

Published on 02/11/2023 à 15h22 following a purchase from 12/10/2023

Semi-permanent does not last

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