Customer reviews of Mercorne

9,6 /10

Based on 2 237 published reviews

5 2 018 90% 4 125 6% 3 42 2% 2 19 1% 1 33 1%

Summary of reviews

Mercorne consistently delivers fast service and shipping, with responses that address problems promptly and a professional, courteous approach in customer interactions. Customers praise the reliability of on-time deliveries and the quality and accuracy of products, noting materials such as knife handle materials, wood, and mother-of-pearl as well as careful, compliant packaging and precise delivery. The store’s customer service is highlighted as helpful and responsive, with positive experiences including personalized assistance, easy communication for special requests, and a seamless ordering process. Overall, shoppers describe a broad selection, rapid fulfillment, and strong satisfaction with product quality and reliability.

Reviews 2 and 4 stars

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Acheteur vérifié

Published on 04/08/2022 à 22h29 following a purchase from 19/07/2022

the ordered inserts are thin and twisted

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Acheteur vérifié

Published on 22/07/2022 à 06h29 following a purchase from 19/07/2022

Very attentive staff. Great variety of products. The quality of certain products is to be improved, for example the teeth of warthog not very beautiful and very expensive, very few beautiful magnifying glasses in the plates...

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Response from Mercorne Published on 10/08/2022

Thank you for your feedback. We try to offer a wide range of materials, it is sometimes difficult for us to be at the best price on the whole range. We will do our best. Have a nice day.

Acheteur vérifié

Published on 25/04/2022 à 15h32 following a purchase from 17/04/2022

Bjr! salon de la Rochelle..... very good reception.

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Response from Mercorne Published on 26/04/2022

Thank you for your comment. We look forward to seeing you at the fairs.

Acheteur vérifié

Published on 21/04/2022 à 07h40 following a purchase from 12/04/2022

I was disappointed with the tags that included fishing flies in resin. One was marked "white background" when I received it with a yellow background and the other two had really tiny flies. I returned all three. This won't stop me from ordering more as this is the first time I've had to return products so far.

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Response from Mercorne Published on 21/04/2022

Thank you for bringing this problem to our attention. I am waiting for the return of the 3 plates and I will come back to you. I wish you a pleasant day.

Acheteur vérifié

Published on 15/04/2022 à 04h59 following a purchase from 04/04/2022

high price but very good quality stok maintenance without problem fast and careful shipping I remain faithful to mercore.

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Acheteur vérifié

Published on 07/04/2022 à 18h25 following a purchase from 13/03/2022

Great!

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Acheteur vérifié

Published on 24/03/2022 à 07h02 following a purchase from 11/03/2022

I received 1 kg of wood scraps, in bulk, without any precision when the species, I do not know the name, nor the origin of the parts on which I will work, it is a pity.

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Acheteur vérifié

Published on 24/03/2022 à 06h23 following a purchase from 20/03/2022

Great!

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Acheteur vérifié

Published on 06/03/2022 à 07h32 following a purchase from 23/02/2022

Very good choice Fast delivery But the prices are a bit high

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Acheteur vérifié

Published on 04/03/2022 à 06h04 following a purchase from 20/02/2022

Fast shipping, good quality materials overall. Some products shipped are not suitable (twisted wood, horn looking more like a waste than a real set of plates) when others are extremely satisfactory. This lack of consistency would really be improved and it would be perfect

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Response from Mercorne Published on 07/03/2022

Hello, thank you for your comment. We strive to maintain consistent quality throughout our product line. We will continue to provide you with quality products. Thank you and have a nice day.

Acheteur vérifié

Published on 25/02/2022 à 11h33 following a purchase from 14/02/2022

At the top!

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Acheteur vérifié

Published on 21/02/2022 à 05h28

Great!

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Acheteur vérifié

Published on 20/02/2022 à 14h38 following a purchase from 14/02/2022

fast shipping, nice materials.

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Acheteur vérifié

Published on 20/02/2022 à 10h02

At the top!

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Acheteur vérifié

Published on 15/02/2022 à 23h35

choice and quality

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Acheteur vérifié

Published on 15/02/2022 à 18h29

Hello customer since many years I appreciate the kindness of the advisers the presentation of the products and the broad choice of these last. This being said a detail which has its importance in this period of purchasing power it seems to me that certain materials are unaffordable. Sincerely Georges .p

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Acheteur vérifié

Published on 15/02/2022 à 17h23

Great!

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Acheteur vérifié

Published on 15/02/2022 à 15h55

At the top!

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Acheteur vérifié

Published on 15/02/2022 à 13h22

Great!

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Acheteur vérifié

Published on 15/02/2022 à 08h48

Great!

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Acheteur vérifié

Published on 15/02/2022 à 08h47

The choice is really important a real plus, the photos correspond to the products. Sometimes the ranges are a bit expensive but certainly explained by the rarity or the work done.

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Acheteur vérifié

Published on 14/02/2022 à 21h28

Great!

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Acheteur vérifié

Published on 14/02/2022 à 18h37

large choice of materials and good quality

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Response from Mercorne Published on 29/03/2022

Thank you very much for your opinion :)

Acheteur vérifié

Published on 14/02/2022 à 18h26

The choice

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