Customer reviews of Mercorne

9,6 /10

Based on 2 237 published reviews

5 2 018 90% 4 125 6% 3 42 2% 2 19 1% 1 33 1%

Summary of reviews

Mercorne consistently delivers fast service and shipping, with responses that address problems promptly and a professional, courteous approach in customer interactions. Customers praise the reliability of on-time deliveries and the quality and accuracy of products, noting materials such as knife handle materials, wood, and mother-of-pearl as well as careful, compliant packaging and precise delivery. The store’s customer service is highlighted as helpful and responsive, with positive experiences including personalized assistance, easy communication for special requests, and a seamless ordering process. Overall, shoppers describe a broad selection, rapid fulfillment, and strong satisfaction with product quality and reliability.

Reviews 2 and 5 stars

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Gilles C.

Published on 03/08/2023 à 08h50 following a purchase from 18/07/2023

Good product Fast delivery Thank you 👌

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Thomas D.

Published on 02/08/2023 à 21h42 following a purchase from 16/07/2023

Fast and efficient

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JF A.

Published on 02/08/2023 à 12h40 following a purchase from 17/07/2023

Well received, well packaged, thank you ;-)

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Fernando C.

Published on 02/08/2023 à 12h15 following a purchase from 14/07/2023

Unfortunately no, a product does not have exactly the measurement indicated, and I certainly can not use it, it was a very expensive piece, if you have the opportunity to change I would be immensely happy, order 12733

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Response from Mercorne Published on 02/08/2023

We have proposed a solution by e-mail. Please do not hesitate to return the product. We're sorry about this. Usually we always put the smallest dimension... but we sometimes make mistakes.
Pome

Julien N.

Published on 02/08/2023 à 11h54 following a purchase from 15/07/2023

Whether it's the quality of the products or the friendliness and availability of the team, 5 stars just isn't enough.

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Response from Mercorne Published on 02/08/2023

Merci !!!

jean-yves M.

Published on 02/08/2023 à 11h47 following a purchase from 17/07/2023

Perfect service.Fast shipping.

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Response from Mercorne Published on 02/08/2023

Thank you, it encourages us to remain efficient!
Pome

GERMÁN G.

Published on 31/07/2023 à 07h13 following a purchase from 11/07/2023

Satisfied

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Response from Mercorne Published on 02/08/2023

Glad you're satisfied!
Lovely evening
Pome

Toni B.

Published on 28/07/2023 à 12h53 following a purchase from 12/07/2023

Todo muy correcto

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JMax F.

Published on 27/07/2023 à 10h40 following a purchase from 11/07/2023

Mercorne = no problem

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Stephane L.

Published on 25/07/2023 à 17h04 following a purchase from 07/07/2023

Great products!

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alain B.

Published on 25/07/2023 à 13h28 following a purchase from 09/07/2023

excellent !!!!!

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François Z.

Published on 25/07/2023 à 11h53 following a purchase from 07/07/2023

I received my order on time. The order was correct and came with a little surprise. I am very satisfied!

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Frédéric B.

Published on 25/07/2023 à 11h48 following a purchase from 06/07/2023

Perfect as usual 👍

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Arnaud C.

Published on 23/07/2023 à 06h29 following a purchase from 06/07/2023

Fast delivery and satisfied with the quality of the order

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Juan José M.

Published on 22/07/2023 à 13h50 following a purchase from 06/07/2023

Todo perfecto. Muchas gracias.

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CHRISTIAN P.

Published on 22/07/2023 à 11h47 following a purchase from 06/07/2023

Everything is in order. Happy with my order.

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Romolo V.

Published on 21/07/2023 à 19h42 following a purchase from 05/07/2023

very good, compliant product

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Pascal D.

Published on 21/07/2023 à 15h13 following a purchase from 06/07/2023

Very good welcome, very friendly staff, thank you.

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jean-bernard S.

Published on 20/07/2023 à 15h10 following a purchase from 04/07/2023

Hello, I've been using and buying Mercorne equipment for knife assembly and other small crafts for nearly 15 years. I have always been very satisfied with the products delivered and this is also true for my latest order. I'd just like to make a small comment about the website, today there's only one view of the products, and while this isn't a problem for most products, it is for items such as antlers, pieces of mammoth ivory, etc.;.... So if for these products we could again at least have views from 2 or 3 different angles, that would be nice. Otherwise, don't change a thing. Sincerely Jean-Bernard

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Jimmy L.

Published on 20/07/2023 à 10h02 following a purchase from 04/07/2023

Super happy with the delivery and the quality of the products

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Rene M.

Published on 20/07/2023 à 09h41 following a purchase from 04/07/2023

Very serious company and very fair price. Very quick delivery and return.

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THIERRY G.

Published on 19/07/2023 à 12h13 following a purchase from 30/06/2023

Lots of choice, fast shipping, good products

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Gerard B.

Published on 19/07/2023 à 09h27 following a purchase from 30/06/2023

Perfect. Just as we expected!

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Philippe M.

Published on 19/07/2023 à 06h39 following a purchase from 30/06/2023

Fast delivery, very good quality ebony, nice selection of materials on your site.

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Jean-Christophe M.

Published on 18/07/2023 à 22h06 following a purchase from 01/07/2023

Top as usual,efficiency,speed and kindness !!!!always a little attention....

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Harter E.

Published on 18/07/2023 à 18h32 following a purchase from 01/07/2023

Products as I expected and fast delivery, perfect! As usual, quite simply.....

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Jean M.

Published on 18/07/2023 à 18h13 following a purchase from 02/07/2023

Great as usual!

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willy L.

Published on 18/07/2023 à 17h56 following a purchase from 29/06/2023

Order received on time, products as described.

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François L.

Published on 18/07/2023 à 14h20 following a purchase from 02/07/2023

Heated beech not as illustrated

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Laurent L.

Published on 15/07/2023 à 14h08 following a purchase from 29/06/2023

Very good, materials as servicr

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joel C.

Published on 15/07/2023 à 08h50 following a purchase from 29/06/2023

Very good products. Affordable prices.

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Dominique M.

Published on 14/07/2023 à 15h57 following a purchase from 28/06/2023

Fast and compliant with my order, thank you.

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Marie-christine M.

Published on 13/07/2023 à 11h54 following a purchase from 25/06/2023

PERFECT Very friendly staff!

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Pascal V.

Published on 13/07/2023 à 07h51 following a purchase from 26/06/2023

Compliant

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Stephane Z.

Published on 12/07/2023 à 11h37 following a purchase from 24/06/2023

Good as usual

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Théo K.

Published on 12/07/2023 à 05h22 following a purchase from 23/06/2023

High-quality wood

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gilles H.

Published on 12/07/2023 à 03h06 following a purchase from 22/06/2023

all good

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Salvador S.

Published on 11/07/2023 à 19h56 following a purchase from 25/06/2023

very happy with your products thank you

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René L.

Published on 11/07/2023 à 15h22 following a purchase from 25/06/2023

really satisfied with my order . fast delivery and nice merchandise

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Henri M.

Published on 11/07/2023 à 14h55 following a purchase from 25/06/2023

Always very serious

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