Customer reviews of Mercorne

9,6 /10

Based on 2 237 published reviews

5 2 018 90% 4 125 6% 3 42 2% 2 19 1% 1 33 1%

Summary of reviews

Mercorne consistently delivers fast service and shipping, with responses that address problems promptly and a professional, courteous approach in customer interactions. Customers praise the reliability of on-time deliveries and the quality and accuracy of products, noting materials such as knife handle materials, wood, and mother-of-pearl as well as careful, compliant packaging and precise delivery. The store’s customer service is highlighted as helpful and responsive, with positive experiences including personalized assistance, easy communication for special requests, and a seamless ordering process. Overall, shoppers describe a broad selection, rapid fulfillment, and strong satisfaction with product quality and reliability.

Reviews 2 and 5 stars

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yves F.

Published on 03/05/2023 à 14h29 following a purchase from 17/04/2023

Perfect

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Laurent T.

Published on 02/05/2023 à 19h48 following a purchase from 15/04/2023

Excellent shopping experience

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Jesse L.

Published on 28/04/2023 à 09h47 following a purchase from 12/04/2023

First time I order on this site and I am very satisfied. When I will have other orders to make it will be on this site.

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Alexis H.

Published on 27/04/2023 à 19h02 following a purchase from 12/04/2023

Top notch 👍 great company good job

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Jean Baptiste A.

Published on 27/04/2023 à 18h55 following a purchase from 12/04/2023

Fast shipping nothing to say 👍

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Alexandre D.

Published on 27/04/2023 à 09h54 following a purchase from 11/04/2023

Always professional, top company!

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Eric M.

Published on 26/04/2023 à 19h37 following a purchase from 09/04/2023

Package arrived very fast and well packed with everything you need inside. Thank you

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Mathieu D.

Published on 26/04/2023 à 17h25 following a purchase from 07/04/2023

Fast and error free, every order. All good!

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thierry S.

Published on 26/04/2023 à 15h23 following a purchase from 07/04/2023

Very good.

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TONY M.

Published on 26/04/2023 à 15h23 following a purchase from 09/04/2023

As always, a pleasure to do business together

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Daniel M.

Published on 26/04/2023 à 10h01 following a purchase from 08/04/2023

Package delivered quickly

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david G.

Published on 26/04/2023 à 09h56 following a purchase from 10/04/2023

Very good service and soap

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VINCENT L.

Published on 26/04/2023 à 09h23 following a purchase from 09/04/2023

Ras

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Alain D.

Published on 26/04/2023 à 09h09 following a purchase from 08/04/2023

At the top as usual.

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Rene M.

Published on 22/04/2023 à 12h28 following a purchase from 26/03/2023

Product and Mercone at the TOP

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olivier L.

Published on 22/04/2023 à 12h16 following a purchase from 06/04/2023

Fast. Efficiency

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didier B.

Published on 21/04/2023 à 12h00 following a purchase from 05/04/2023

Perfect, I'll be back!

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Kévin B.

Published on 20/04/2023 à 09h46 following a purchase from 04/04/2023

Super

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loys T.

Published on 20/04/2023 à 08h58 following a purchase from 04/04/2023

Very professional and very good quality

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Christian S.

Published on 19/04/2023 à 18h47 following a purchase from 02/04/2023

excellent products shipped very quickly with care

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Didier L.

Published on 19/04/2023 à 13h58 following a purchase from 03/04/2023

Great as usual 👍👍👍👍👍

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Thomas G.

Published on 19/04/2023 à 11h57 following a purchase from 02/04/2023

Very good material, fast shipping, negative point the exorbitant customs fees for Switzerland. If not everything is OK

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thierry D.

Published on 19/04/2023 à 11h50 following a purchase from 03/04/2023

the quality of what I received was better than I expected!

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laurent V.

Published on 18/04/2023 à 20h48 following a purchase from 01/04/2023

well

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le maillot S.

Published on 18/04/2023 à 16h28 following a purchase from 31/03/2023

well

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Jean-Louis R.

Published on 18/04/2023 à 16h04 following a purchase from 02/04/2023

Impeccable, serious and fast, only the best

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bastien S.

Published on 18/04/2023 à 14h51 following a purchase from 02/04/2023

Very good

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Damien P.

Published on 18/04/2023 à 07h25 following a purchase from 28/03/2023

I have mixed feelings about it, that's the risk when you don't see the wood you buy via internet. I ordered a block of ironwood in a large order and I asked to receive a veined one in comment, this was my only request ... Moreover, in the advertisement it was indicated that the wood was veined. In short, I received it, a totally plain block. Not a single grain... nothing. At this price... There is a minimum I find, in short I will not do anything with it and it's a shame. For the rest of the order it's ok, it depends on the pieces but I was looking forward to take ironwood, not veined at this point it's disappointing. It must be clear in the announcement. I'm not sure I'll be able to play the game again.

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Bruno F.

Published on 15/04/2023 à 21h44 following a purchase from 26/03/2023

I´m a bladesmith from portugal and i love buy in this store great products

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sebastien C.

Published on 15/04/2023 à 13h25 following a purchase from 30/03/2023

Super

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FRANCO B.

Published on 15/04/2023 à 12h36 following a purchase from 30/03/2023

Everything OK. The material is as ordered. I had only asked on 13.04 for help in tracing the package which I have not yet figured out how to do. However yesterday 14.04 the package arrived. Thank you

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Bernard L.

Published on 14/04/2023 à 08h38 following a purchase from 29/03/2023

Very good quality inserts

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Sébastien M.

Published on 11/04/2023 à 12h54 following a purchase from 25/03/2023

very well thank you

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FREDERIC D.

Published on 11/04/2023 à 08h49 following a purchase from 23/03/2023

Fast and compliant 👍

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Laurent M.

Published on 11/04/2023 à 05h57 following a purchase from 22/03/2023

fast delivery, quality products, a little expensive though

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Christophe P.

Published on 08/04/2023 à 15h16 following a purchase from 22/03/2023

Your site is very pleasant to visit, and we can see the products that are obviously available, very clear! Chris

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José B.

Published on 08/04/2023 à 13h37 following a purchase from 23/03/2023

Very nice imitation of ivory, can be worked very easily.

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MATTHIEU B.

Published on 08/04/2023 à 11h39 following a purchase from 23/03/2023

👍

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Julien S.

Published on 08/04/2023 à 05h35 following a purchase from 22/03/2023

Super thank you for your seriousness! Good continuation

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alexandre D.

Published on 07/04/2023 à 15h13 following a purchase from 14/03/2023

Always a pleasure to work with and to find a multitude of materials, not to mention the originality

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