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T
Rating: 4 out of 5
received on time and compliant RAS
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Customer reviews of Mercorne
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 237 published reviews
Summary of reviews
Mercorne consistently delivers fast service and shipping, with responses that address problems promptly and a professional, courteous approach in customer interactions. Customers praise the reliability of on-time deliveries and the quality and accuracy of products, noting materials such as knife handle materials, wood, and mother-of-pearl as well as careful, compliant packaging and precise delivery. The store’s customer service is highlighted as helpful and responsive, with positive experiences including personalized assistance, easy communication for special requests, and a seamless ordering process. Overall, shoppers describe a broad selection, rapid fulfillment, and strong satisfaction with product quality and reliability.
Reviews 3 and 4 stars
Reset filtersS
Rating: 3 out of 5
Piece of leather received but not very well cut nor very beautiful (looks like it's faded!).
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L
Rating: 3 out of 5
A friendly, attentive team. A complete offer.
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P
Rating: 4 out of 5
Fast shipping. Impeccable. Only thing that bothers me a little is not having all the choices of plaice detailed by photo. But I will continue to order from you!😊👌
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L
Rating: 3 out of 5
Two plates in my order are not great, a pair is not the same color and one broke in the middle.
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T
Rating: 4 out of 5
Good, fast shipping, but the quality of the natural wood is declining (machined really roughly, some crooked).
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L
Rating: 4 out of 5
Product as described, but the rods arrived bent.
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P
Rating: 4 out of 5
meets my expectations
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P
Rating: 4 out of 5
A top team, and good products with a varied choice, I've been a customer for many years and satisfied every time. 👍
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J
Rating: 3 out of 5
Goods about as described. Except for the unusable zebu horn hollow plate (belted and too much difference in thickness from one end to the other). Disastrous delivery !!!! No delivery on scheduled day, no communication. Delivery four days later to the wrong place then delivery to the right place but goods not present despite confirmation sms!!!!
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J
Rating: 4 out of 5
Top
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A
Rating: 4 out of 5
A little expensive but very good
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M
Rating: 4 out of 5
Super
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P
Rating: 4 out of 5
It was a nice surprise to discover Mercorne and its products. Especially as I'm not necessarily the company's 1st target as a woodturner. But there were a few little nuggets that were well worth firing up the bandsaw.
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E
Rating: 3 out of 5
2 horn plates received are not qualitative. - Black Indian buffalo horn plates (Dimension: 160x70x6 mm) Reference: PPNBU. The color is not black but brown. - Flattened zebu horn plate from Africa. The plate is too thin, it will be difficult to use.
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A
Rating: 4 out of 5
I have yet to test the steel and see the results, otherwise everything is great.
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A
Rating: 4 out of 5
ok
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J
Rating: 4 out of 5
Variety of products Proximity I'm from the neighbouring dep even if some of them have nothing to do with the company Correct delivery time but not the fastest the whole is classic in this type of seller price/quality
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T
Rating: 3 out of 5
Clear on most items but the 3rd order in a row where I receive olive wood with no vein marked, no desire to make a handle with it, will remain in the closet ...
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B
Rating: 4 out of 5
One star less because of a small chip on a plate...
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A
Rating: 4 out of 5
Good for wafers but received with a large block of Padouk 300 gr unusable
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P
Rating: 4 out of 5
I bought some burr amboyna wafers; I love this species but find the price high. Otherwise, perfect transport and packaging.
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C
Rating: 3 out of 5
I'm a little disappointed with the lots I received. I chose a higher quality, but the inserts I received were cracked and of different quality, texture and shade. This is a serious handicap when making a handle. It's a pity for a first experience...
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J
Rating: 4 out of 5
Very good products
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P
Rating: 4 out of 5
Package received, conforms to order.
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G
Rating: 4 out of 5
As ordered
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G
Rating: 4 out of 5
The service is impeccable, if the rates were lower I would start exclusively with you, but very good experience all the same, thank you.
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M
Rating: 4 out of 5
Received on time, very nice product, fair packaging
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J
Rating: 4 out of 5
Fast, accurate delivery
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V
Rating: 4 out of 5
Product as expected
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R
Rating: 3 out of 5
Thanks a lot!
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S
Rating: 4 out of 5
Order received quickly. Very satisfied with my purchase.
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G
Rating: 4 out of 5
Very good and fast shipping
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R
Rating: 3 out of 5
As far as wood scraps are concerned, very few are really usable for knife handles. As far as I'm concerned, it's a useless purchase.
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F
Rating: 4 out of 5
Fast and quality products. Shipping costs a little high
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P
Rating: 3 out of 5
No worries.
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A
Rating: 4 out of 5
Alles super
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J
Rating: 4 out of 5
yes, but I had to call the bell to be sure of what I had to order.
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J
Rating: 4 out of 5
Delivery more or less fast, Product conforms to the order, No problem.
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D
Rating: 4 out of 5
Meets my expectations
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