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Rating: 5 out of 5
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Customer reviews of Mercorne
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 237 published reviews
Summary of reviews
Mercorne consistently delivers fast service and shipping, with responses that address problems promptly and a professional, courteous approach in customer interactions. Customers praise the reliability of on-time deliveries and the quality and accuracy of products, noting materials such as knife handle materials, wood, and mother-of-pearl as well as careful, compliant packaging and precise delivery. The store’s customer service is highlighted as helpful and responsive, with positive experiences including personalized assistance, easy communication for special requests, and a seamless ordering process. Overall, shoppers describe a broad selection, rapid fulfillment, and strong satisfaction with product quality and reliability.
Reviews 3 and 5 stars
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Rating: 5 out of 5
At the top!
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Rating: 5 out of 5
I have placed multiple orders with mercorne, sometimes with special requests. The team is available, competent and fast. It is a pleasure!
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Rating: 5 out of 5
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Rating: 5 out of 5
Choice, a professional, responsive, efficient service ... what else?
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Rating: 5 out of 5
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Rating: 5 out of 5
When you order your pads, they are often not flat or of equal thickness. Otherwise everything is very good.
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Rating: 5 out of 5
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Rating: 5 out of 5
Cool!
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Rating: 5 out of 5
Really Top!
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Rating: 5 out of 5
At the top!
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Rating: 5 out of 5
Great!
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Rating: 5 out of 5
The website and the ease of use, as well as the fast delivery.
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Rating: 5 out of 5
A wide range of materials ???? It would be nice to have larger wafer sizes on some materials
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Rating: 5 out of 5
Professional and nice
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Rating: 5 out of 5
Very nice products,fast delivery.new website less functional than before I find.but great overall
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Rating: 3 out of 5
Some products have defects not visible on the photos (knot, crack, worm hole ...) Overall the prices are correct, but it is possible to find a good part of your products yesterday for less expensive. I had also asked BEFORE buying some specific products (mamouth molar) if I could have a certificate of authenticity and the origin of the product. I was told yes, no problem. Almost 2 years and a number of reminders later, still no certificate (or even no answer), result: without certificate, my customers do not want it...
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Response from Mercorne
Hello, we strive to take pictures in the best way, we have hired a professional photographer in this sense to offer quality photos. I will immediately send you a certificate of authenticity. Beautiful day
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Rating: 5 out of 5
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Rating: 5 out of 5
Very large choice of materials. It is partly thanks to Mercorne that I started making knives. Thank you
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Rating: 5 out of 5
very good company, good staff, nice boss, what else
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
Fast delivery, well packaged and quality item
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Rating: 5 out of 5
Very good choice, quality products
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Rating: 5 out of 5
Materiali di prima scelta, personale sempre disponibile e cortese, prezzi vantaggiosi. Sono i miei principali fornitori di materiali per la realizzazione dei miei coltelli e non sono mai rimasto deluso.
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Rating: 5 out of 5
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Rating: 5 out of 5
Wide selection of materials, great quality, photos of each piece, delivered quickly. I recommend it!
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Rating: 5 out of 5
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Rating: 5 out of 5
I find your reactivity very important, contrary to other sites where the delays between order and delivery are prohibitive. Super quality of the wood species offered and very good choice proposed. The only drawback is that the choice of dimensions of the squares is limited, for example: I do woodturning on small pieces, and my needs are squares of 10 cm in maximum length, and I have a lot of loss compared to the proposed lengths.
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Rating: 5 out of 5
The speed of the orders is very pleasant for us! The advice and responsiveness of employees in case of small problems is perfect! The only thing I would like is to know if the material can go through the dishwasher or not. I recommend you without any problem! Good day Sebastien
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Rating: 5 out of 5
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Rating: 5 out of 5
Very impressed with the selection of products and service. Always ship very fast! Highly recommend to any maker. Cheers.
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Rating: 5 out of 5
A team of geniuses! Always on top ?
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Rating: 5 out of 5
strengths: wide selection and fast delivery, in short: absolute quality
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Rating: 5 out of 5
FAST SHIPPING.SERIOUSNESS OF THE PRODUCTS. POINTS TO IMPROVE /JUST PROTECT THE PACKAGING A LITTLE MORE.
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At the top!
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Rating: 5 out of 5
Fast shipping, goods conform. Everything is perfect!
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