Customer reviews of MES PETITES ETIQUETTES

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 2 587 published reviews

Summary of reviews

The store consistently delivers labels that meet expectations with fast production and shipping, on-time arrival, and packages that arrive quickly. Customers highlight dependable quality and durability, noting labels last for years and hold up well, with visuals matching online previews and practical formats that suit different needs. The customer service experience is praised for friendliness, responsiveness, and helpful problem-solving, ensuring smooth orders and quick resolutions. Repeated orders and high satisfaction across multiple years emphasize reliability and value for money.

Reviews 1 and 2 stars

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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/08/2018
I received the labels too late, even though I was guaranteed a 48-hour maximum delivery time with the surcharge for tracked mail :-(. Too bad because the labels look good.
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Response from MES PETITES ETIQUETTES
Hello, I'm sorry you've had problems with the post office. 24/48h guarantee concerns the preparation of your order, up to the departure of your order. Unfortunately, we cannot guarantee postal delivery times, as we have no control over them. Your order is prepared in our workshop in 24/48 hours, then taken over by the post office and dispatched according to the usual postal delivery times. I have just checked your order, which was prepared and dispatched in less than 24 hours (order placed on 28/08 at 19:14 and dispatched the next day at 17:00).
The post office delivered your mail in 36 working hours instead of the usual 48, I'm sorry about that. With your tracked letter number, you can make a complaint to the post office, or we can take care of it if you wish. I remain at your disposal if necessary. Valérie MesPetitesEtiquettes.com
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/08/2018
Very disappointed with the quality of the sticky clothing labels. They all came off after the first wash, even when hand-washed. Considering the price I paid, I'm very disappointed. I won't be recommending them, which is a shame because this site personalizes the labels with your photo. Unfortunately, I'll be going to other competitors recommended by friends and family.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/08/2018
Model conforms to order, but poor quality of fastening. Only holds iron-on correctly.
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Response from MES PETITES ETIQUETTES
Hello, I'm sorry to hear that you're having trouble attaching your object labels. These are designed to adhere to a smooth, clean surface. After checking, we have not encountered any other problems with the batch used to make your labels. Please do not hesitate to contact us directly by telephone so that we can advise you as best we can. Best regards, Valérie MesPetitesEtiquettes.com
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/07/2018
Order received on time labels are pretty! But they don't stick very well =( the garment labels are supposed to wash well at 60°. It's a pity they were washed at 30°!
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Response from MES PETITES ETIQUETTES
Hello, I'm sorry to hear that you're experiencing problems with the attachment of your garment stickers. However, some tumble dryers heat to over 60°C, which can shorten the life of your garment stickers. Please do not hesitate to contact us directly by telephone so that we can advise you as best we can. Best regards, Valérie MesPetitesEtiquettes.com
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/07/2018
Disappointed to have had to make a claim I'm waiting for the reprint
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/08/2017
The delivery was ultra fast, the packaging impeccable with a little note from the company, the labels are pretty, magnificent even...but here goes...they don't fit! I find them in front of the door at home, at school, even before the first wash... Too bad, I took 2 packs, I paid for nothing and I have to start all over again...
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Response from MES PETITES ETIQUETTES
Hello, I'm sorry you're having trouble with your labels.
Your Object stickers are designed to adhere to all your small objects with a smooth, clean surface. Rough or porous surfaces won't do as well, and they're not designed for textiles.
For textiles, your order includes Clothing Sticks, which adhere to the composition labels (nonwovens) on garments, and are therefore resistant to around 40 washing machine cycles (max 60°). I'll be happy to help you find the cause of your problem and find a solution quickly. You can contact me directly via our contact form, or by telephone. Sincerely, Valérie from MesPetitesEtiquettes.com
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/09/2017
Fine
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Response from MES PETITES ETIQUETTES
Hello, I'm at your disposal if you'd like some advice on how to use your labels. Best regards, Valérie from MesPetitesEtiquettes.com
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/08/2017
Very pretty sticker, but not machine-proof.
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Response from MES PETITES ETIQUETTES
I'm sorry you're having trouble with your Shoe Sticks. The Shoe Sticks, like the Clothes Sticks, are designed to withstand approximately 40 machine wash cycles at a maximum temperature of 60°C. However, they must be affixed to a non-woven backing, such as the composition labels for garments. The same applies to footwear: your Shoe Sticks will go through the machine without a hitch as long as they don't rest on a woven backing. For sneakers, in which the heel is often woven, we recommend applying the stick to the composition label under the tongue of the shoe where appropriate. Please do not hesitate to contact me for any further information you may require. Valérie
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/08/2017
Very expensive for so few labels. Not necessarily possible to label all school clothes at this price... . Good quality product, but we'll have to see in the long run if it lasts or if it peels off quickly...
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Response from MES PETITES ETIQUETTES
Hello, I'm very surprised by your comments concerning the pricing of your Stick Vêtement product. In fact, our pricing for this product is lower (by around 20%) than the market average for this product, with premium quality to boot. Your garment sticks are designed to withstand around 40 wash cycles (maximum 60°C). I remain at your disposal to provide any further details you may require. Valérie from MesPetitesEtiquettes.com