Customer reviews of MESLENTILLESDECOULEUR

Asma, we warmly thank you for your flattering review! We are delighted to learn that you appreciate the quality of our lenses. Your satisfaction is our greatest reward. See you soon!

The Mes Lentilles de Couleur team

Chloé, we warmly thank you for your flattering review and are delighted to learn that you are satisfied with your purchases on our site. Your appreciation regarding the speed of delivery and tracking encourages us to continue improving our services. Please feel free to reach out to us if you have any questions or if you would like to discover new brands of lenses.

The Mes Lentilles de Couleur team

Nadège, we sincerely thank you for your positive feedback and your rating of 5/5. We are delighted to learn that you are satisfied with both the quality of our products and our delivery service. Your satisfaction is our priority, and your feedback encourages us to continue offering the best. We look forward to seeing you (again) soon on our site!

The team at Mes Lentilles de Couleur

Hello,

We sincerely apologize for this particularly long delay. As indicated by email, your contact lens order was blocked in production due to difficulties in sourcing raw materials, related to the blockage of the Strait of Hormuz.

This situation was exceptional and completely unprecedented for us. We made sure to keep you informed as soon as we received new information from the laboratory.

We are nonetheless delighted to hear that the lenses suit you and we once again offer our sincerest apologies for this wait.

The Mes Lentilles de Couleur team

Hello, we are sorry to hear that the lenses do not fully satisfy you.

Regarding the color rendering, several factors can influence the final result, including the natural color of your eyes, their pigmentation, and the lighting conditions. This is why the rendering may sometimes differ from the presentation photos.

As for the movement of the lens on the eye, it is possible that standard lenses may not be perfectly suited to your correction or the shape of your eye. In some cases, toric lenses may be necessary, especially in the presence of astigmatism.

In order for us to advise you better, please do not hesitate to contact us by email by sending us your lens prescription. Our team will be happy to study your situation and guide you towards a solution more suited to your needs: [email protected]

Looking forward to your reply,

Hello, we are sorry to hear that the color of the lenses did not bring you the expected result.

The rendering of a color can vary depending on several factors, including the natural color of the iris. To help you find a shade that better matches your expectations, we invite you to contact us by email. Our team will be able to provide personalized advice on choosing the most suitable color: [email protected]

For commercial purposes, we will also be happy to discuss with you a solution tailored to your situation.

Do not hesitate to write to us, we will do our best to help you.

The Mes Lentilles de Couleur team

Patrick, we sincerely thank you for your positive review and for taking the time to share your experience. We are delighted that the delivery met your expectations. Please feel free to reach out to us if you need assistance or if you would like to discover our other products.

The team at My Colored Lenses

Rachel, thank you very much for your feedback and your rating of 5/5! We are delighted that you appreciate our site. Your suggestion regarding correction options is very relevant. We take your feedback into account to improve our offer. Do not hesitate to come back to us if you have other ideas!

The team at My Colored Lenses

Chantal, we sincerely thank you for your flattering review. Your satisfaction is our priority, and we are delighted to learn that the quality of our products as well as our service have fully satisfied you. We look forward to serving you again!

The team at My Colored Lenses

Dear Anne Pierre,

Thank you very much for your positive feedback! We are delighted to know that you are satisfied with your experience on our site. Your satisfaction is our priority.

See you soon,
The MESLENTILLESDECOULEUR team

Philippe, we thank you for your feedback and are happy that you appreciated our service.

Regarding your recent orders, you selected delivery to a pickup point. If you want delivery directly to your home, you need to choose the DPD Predict or DPD Classic option when placing your order.

Do not hesitate if you need help with your next order, we remain at your disposal; [email protected]

The team at My Colored Lenses

Amelle, we sincerely thank you for your positive feedback and are delighted to hear that you are satisfied with your order. Your satisfaction is our priority, and we hope to see you again soon on our site.

The Mes Lentilles de Couleur team

Andrea, we thank you for your feedback and are sorry to learn that your experience did not meet your expectations. Customer satisfaction is our priority, and we take your comments very seriously.

We encourage you to contact our customer service directly to discuss your situation, as we wish to provide you with a satisfactory solution: [email protected]. Your trust is important to us, and we hope to improve your experience with our lenses.

The Mes Lentilles de Couleur team

Michele, thank you so much for your flattering review! We are delighted to learn that you have never been disappointed by our site. Your satisfaction is our priority, and we hope to continue to offer you the best.

The team at My Colored Lenses

Anissa, thank you very much for your flattering review! We are delighted to hear that you like our colored contact lenses and that they meet your expectations. Your satisfaction is our priority.

We look forward to seeing you again soon on our site!

The team at My Colored Contact Lenses

Magalie, we sincerely thank you for your flattering review on our site. We are delighted to learn that you find our lenses super comfortable and pleasant to wear. Your satisfaction is our priority, and your feedback encourages us to continue offering quality products. We look forward to seeing you again soon on our site!

The Mes Lentilles de Couleur team

Isabelle, thank you very much for your flattering review! We are delighted that the soft green lenses please you and that they enhance your eyes in a natural way. Your satisfaction is our priority, and we would be happy to see you again during your next purchase.

The Mes Lentilles de Couleur team

Houda, we warmly thank you for your flattering review and your perfect score of 5/5. Your satisfaction is our priority and we are delighted to learn that you appreciate our site. Please do not hesitate to contact us if you have any questions or if you would like to share more of your experience.

The Mes Lentilles de Couleur team

Hello, we sincerely apologize for the delivery delay encountered during your last order.

Unfortunately, once the package is handed over to the carrier, we are dependent on their services and, despite all the precautions taken, it can happen that some shipments take longer than expected to be delivered. We completely understand your disappointment, especially when you chose a fast delivery service.

However, we are pleased to learn that you like the lenses and that they meet your expectations.

Furthermore, as a loyal customer for several years, we would like to thank you for your trust. In this regard, we will be happy to offer you a commercial gesture on your next order.

We thank you for your understanding and remain at your disposal if you have any questions.

The team at Mes Lentilles de Couleur

Véronique, we sincerely thank you for your glowing rating of 5/5. Your satisfaction is our priority, and we are delighted to know that our products continue to meet your expectations. We look forward to seeing you again on our site!

The team at My Colored Lenses

Hello, we are sorry to hear that the received lenses did not suit you and that you were unable to wear them due to their discomfort.

Solotica lenses are recognized for their excellent manufacturing quality as well as for their comfort among many wearers. However, each eye is different and it happens that certain brands or models may not be suitable for everyone's morphology or sensitivity.

It is therefore possible that another brand or model may suit you better. We would be happy to assist you in this choice to find a solution more adapted to your needs and comfort.

Do not hesitate to contact us by email; our team is at your disposal to advise you and answer all your questions: [email protected]

The Mes Lentilles de Couleur team

Alain, we sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that you appreciated the quality of our lenses as well as our exchanges. Your satisfaction is our priority, and we hope to see you again very soon on our site.

The Mes Lentilles de Couleur team

Hello Saheen,

Thank you for taking the time to share your experience.
An email has been sent to you to obtain more details regarding your issue and to provide you with a suitable solution.

As of today, we are still waiting for your response to better understand the situation.

Our customer service is of course available and at your disposal.

The Mes Lentilles de Couleur team

Emma, thank you very much for your flattering review! We are delighted that you appreciate your pink colored lenses and the case. Your satisfaction is our priority. Do not hesitate to come back to us for your next orders!

The team at My Colored Lenses

Jean-Louis, we sincerely apologize for this delivery delay. Unfortunately, we remain dependent on the carriers and it can happen, in some cases, that additional delays occur independently of our will.

As soon as you contacted us by email, we proceeded to refund your shipping costs as a commercial gesture to apologize for the inconvenience caused.

We remain of course available if you have any further questions.

The team at My Colored Lenses

Nadia, the BIG EYES BROWN lenses are Circle Lenses designed to visually enlarge the eyes and create a "doll eyes" effect.

The diameter of these lenses is indeed 15.00 mm, as indicated in the product description on our site.

If you wish, we can also guide you towards a new choice of standard lenses, more suited to the desired effect and your preferences: [email protected]

We remain at your disposal for any other questions.

The Mes Lentilles de Couleur team

Stéphane, thank you very much for your positive feedback! We are delighted to hear that you are very satisfied with your purchase. Your satisfaction is our priority and we hope to see you again soon on our site!

The Mes Lentilles de Couleur team

We warmly thank you for your flattering review, Atika. We are delighted to learn that you appreciate the quality of our lenses and the care taken in sending your order. Your satisfaction is our priority, and we hope to see you soon on our site!

Huguette, we sincerely thank you for your flattering review. We are delighted to learn that you appreciated the beautiful color of your lenses and that they meet your expectations. Your satisfaction is our priority, and we hope to see you again soon on our site.

The Mes Lentilles de Couleur team

After verification, your package has been returned to our warehouse because it was not picked up on time at the relay point, Leila.

As a commercial gesture, we have proceeded to resend the package at our expense so that you can receive your order despite this situation.

We remain available if you have any questions.

The Mes Lentilles de Couleur team

Sandrine, we warmly thank you for your excellent review! We are delighted to learn that our product perfectly met your expectations. Do not hesitate to reach out to us if you need anything else.

The team at My Colored Lenses

Sylvie, we warmly thank you for your positive review and are delighted to learn that you appreciate the quality and colors of our lenses. Your satisfaction is our priority and we hope to see you again soon on our site.
The team at My Colored Lenses

Julien, we thank you for your feedback and are sorry to hear that you have encountered issues regarding stock tracking. We understand your disappointment regarding the availability of the Queens Light Green lenses and are actively working to improve our stock management.
The Soleko Queens Light Green lenses are indeed in high demand and are often purchased by our customers in batches of 3 to 4 pairs with each order, which explains the regular shortages. We do our best to ensure a constant restock, but this can sometimes be more complicated, especially during the annual holiday periods at our suppliers.

We also wanted to highlight that Mathilde, from our customer service, is generally very responsive, as during the last restock when she informed you by email and even set aside pairs for you.

We hope to be able to satisfy you again very soon, and we remain at your disposal to assist you in the best possible way.

The Mes Lentilles de Couleur team

Malika, a big thank you for your flattering review! We are delighted to learn that our lenses and our customer service have met your expectations. Your satisfaction is our priority. Thank you for your trust and see you soon on our site!

The team at My Colored Lenses

Noëllie, thank you very much for your positive feedback! We are delighted to hear that you are satisfied with your travel cases and that the delivery met your expectations. Your opinion is valuable and motivates us to continue providing quality service. Do not hesitate to reach out to us for your future needs!

The team at My Colored Lenses

Maritie, thank you very much for your flattering review and for your rating of 5/5! We are delighted to learn that you are satisfied with your order. Your satisfaction is our priority. See you soon on our site!

The team at Mes Lentilles de Couleur

Jacques, thank you very much for your positive feedback! We are delighted to learn that you appreciate the value for money of our products. Your satisfaction is our priority and it encourages us to continue improving our services. We look forward to seeing you again on our site!

The team at My Colored Lenses