Customer reviews of Miel-imperial

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9,5 /10
Overall rating: 9,5 out of 10
Based on 1 893 published reviews

Summary of reviews

Miel-imperial delivers consistently reliable service with fast, on-time shipping and careful packaging that protects products and provides clear tracking. Customers highlight a wide range of tangible product benefits, including distinctive scents, varied health-supporting items, honey and oils of notable quality, and products described as effective and true to description. The store is associated with prompt communication and dependable delivery, with many customers expressing satisfaction and a strong willingness to reorder or gift items. Positive experiences also emphasize secure packaging and the satisfaction of receiving items that match or exceed expectations.

Reviews 1 and 3 stars

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R
Rejim A.
Rating: 1 out of 5
following a purchase from 07/07/2024
Quite disappointed, the product arrived open in its packaging I made a complaint on the site where I ordered and I received no response from them. I do not recommend.
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Sandy S.
Rating: 1 out of 5
following a purchase from 23/04/2024
I ordered and did not receive all of my ordered products and when I contact them they tell me they will resend what they forgot and I never receive my products, too bad
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Safietou C.
Rating: 3 out of 5
following a purchase from 16/05/2024
Black seed oil 500ml 500 ml spilled. Signed with images photos, I have no reaction from customer service.
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Habiba L.
Rating: 1 out of 5
following a purchase from 12/05/2024
Too expensive for the quantity, delayed delivery with a change of pickup point, seller's response was rude
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Said F.
Rating: 1 out of 5
following a purchase from 02/05/2024
Package not received. Deadlines not respected.
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Olfaa B.
Rating: 3 out of 5
following a purchase from 25/04/2024
Order not received. And no response or explanation to my request
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Fatna C.
Rating: 1 out of 5
following a purchase from 16/04/2024
Disappointed
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Francoise B.
Rating: 3 out of 5
following a purchase from 09/04/2024
I would have appreciated knowing the composition of this kohl before purchase, I am surprised that the main ingredients are olive and date pits! At the same time, I have been using kohl for a very long time and I have never seen a composition of this oriental product whose country of origin is not required to provide the ingredients that make it up. I do not have enough perspective to give an opinion on the product itself which seems to meet my expectations
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Sabrina K.
Rating: 3 out of 5
following a purchase from 31/03/2024
Out of the three jars of honey ordered, I received one that does not match my order. There was an error during the preparation of the package. But the honeys are excellent...
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Anrif B.
Rating: 3 out of 5
following a purchase from 27/03/2024
I find the quality excellent but the price is still high for the quantity, but as I said, it is quality
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Christel L.
Rating: 3 out of 5
following a purchase from 26/03/2024
I was missing a 250g jar.
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Ibtissam S.
Rating: 3 out of 5
following a purchase from 11/03/2024
For the black seed oil, we don't feel it much, and the grains too, the honey doesn't show much difference between the tastes, so a bit disappointed
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Ali C.
Rating: 3 out of 5
following a purchase from 09/02/2024
Quality, choice, super well packaged, too bad the prices are high even with the 15% promo code
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Mourad B.
Rating: 3 out of 5
following a purchase from 27/01/2024
Order received as described, well done
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Patricia D.
Rating: 3 out of 5
following a purchase from 28/12/2023
The package was damaged and 3 boxes were broken
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Alexis M.
Rating: 3 out of 5
following a purchase from 10/12/2023
Product arrived damaged
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Marie Noelle S.
Rating: 3 out of 5
following a purchase from 02/11/2023
The bottle's contents were half full because the metal cap was poorly screwed. The product partially spilled into the cardboard
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Rekia R.
Rating: 3 out of 5
following a purchase from 08/09/2023
Excellent
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Hamza W.
Rating: 3 out of 5
following a purchase from 31/07/2023
Why is there an expiration date knowing that honey is an imperishable food? Otherwise very good
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Marie Ange C.
Rating: 3 out of 5
following a purchase from 16/04/2023
On the site, it was not marked "food" on the bottle of black seed oil that I ordered for hair. So I don't know what its use is........ Too bad... Free shipping from €89, abused.
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Mahamadou D.
Rating: 1 out of 5
following a purchase from 09/04/2023
The package was delivered very late, I did not receive it on time and could not give it as agreed
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Sarah R.
Rating: 1 out of 5
following a purchase from 05/04/2023
Package still not received
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Marianne B.
Rating: 3 out of 5
following a purchase from 30/03/2023
I am satisfied with the product received but not with the packaging. The product arrived dripping, sealed with tape not great when you want to gift it
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Fatima M.
Rating: 3 out of 5
following a purchase from 14/03/2023
I received my package and I'm super happy with the pink honey. However, I had ordered jujube leaves but instead I received senna leaves. That's a shame.
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Rabah Y.
Rating: 3 out of 5
following a purchase from 26/02/2023
I just bought it, I can't give a 100°/° opinion.
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Haiate F.
Rating: 1 out of 5
following a purchase from 06/02/2023
Order placed on February 7, it is February 23 and I still have not received my order
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Fatima A.
Rating: 3 out of 5
following a purchase from 25/01/2023
Package well received but there was a jar of capsules already opened
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Ramatoulaye K.
Rating: 1 out of 5
following a purchase from 09/01/2023
Very expensive for the content and very long waiting order Disappointed
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Brahim S.
Rating: 3 out of 5
following a purchase from 05/01/2023
Hello, I paid to receive my honey in 2 days, I received it after a week, but otherwise very good product.
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Zohra O.
Rating: 1 out of 5
following a purchase from 10/12/2022
Hello, I am very disappointed with the honey. I usually order it from another site but due to a stock shortage, I ordered from your site. This is not honey from Niger. Neither the color nor the taste is related to Niger. I ordered 2 jars and I am very disappointed.
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Tarik N.
Rating: 3 out of 5
following a purchase from 25/08/2022
The jujube honey triggered an allergy for me, so I doubt the product, but the honey from Russia and Moringa is great
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Fatima H.
Rating: 3 out of 5
Excellent packaging
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Saliha S.
Rating: 3 out of 5
As for the Indian costus, I don't really have results, I had already tried it a few months ago on another site and I had a result for spirulina, it's a good product and the soap is a good product
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Souhila B.
Rating: 3 out of 5
Satisfied overall but
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Hadda B.
Rating: 3 out of 5
The service is correct and the delivery is correct and fast
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Kamel S.
Rating: 3 out of 5
Hello during my delivery I had two small issues I was missing a jar of honey and another the content was missing by a third I complained to customer service who was very responsive and sent me a note. They compensated me 5€ for the missing content all this in 72 hours.
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Leïla L.
Rating: 3 out of 5
The communication before the purchase was good. The seller answered my questions. Thank you. I received the honey by mail. The honey was wrapped in bubble wrap which was in a small box. The honey could move in the box. As a result, the lid broke slightly and the honey leaked slightly. Given the price of jujube honey from Yemen, the honey should be much better packaged. The packaging needs to be reviewed.
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Fadoua A.
Rating: 3 out of 5
Good
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Assa K.
Rating: 3 out of 5
I received the order with the anti-dark circles product cracked. Too bad.
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Kallali H.
Rating: 1 out of 5
I am a regular customer who buys from you, I have never been disappointed except for my last purchase, the jar was broken
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